Experience This! Travel Industry Insights and Opinions
Produced and hosted by three travel industry veterans, Experience This! is a weekly show focused on In-Destination Experiences and how tech and trends are impacting this $280B segment of the world's largest industry (travel and tourism). Part podcast, part YouTube, part LinkedIn, Experience This! is designed for everyone in the sector including small one woman bands up to the largest attractions in the world and the tech, distribution and services companies that make up the industry ecosystem. Featuring Lori Timony, Go City, Christian Watts, Magpie and Bruce Rosard, Arival. Marketing provided by Von Mack Agency
Episodes
In this episode of Experience This!, we sit down with Jack Harris, founder of Tally Ho Experiences, to explore how AI is moving from a “nice-to-have” to the core of running a tours and activities business. From vibe coding custom dashboards to deploying autonomous AI agents, Jack shares how he’s rethinking operations, data, and decision-making in real time.
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Lori, Bruce and Christian are joined by Beth Santos and Nikki Padilla Rivera to discuss She Shapes History New York, a walking tour concept focused on the hidden history of women. From storytelling and experience design to creator-led travel businesses, this episode explores a fresh and meaningful direction for the experiences industry.
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What if tour operators could build their own software in minutes without writing a single line of code? In this episode, former Carpe Diem CMO Oli Green introduces “vibe coding,” a new (not so new) AI driven way to create custom tools just by describing what you want. Build dashboards, landing pages, and operational tools instantly. But, when should you build something yourself vs. pay for existing software?
Group celebrations aren’t just trips. They’re high-intent, multi-booking moments. In this episode of Experience This!, we talk with the CEO of Batch about how celebration-driven demand is reshaping discovery, booking behavior, and operator strategy.
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Sustainable Travel, Intellectual Travel, Niche, Luxury Travel, Food, Discovery, Small Groups. You name it and Mary Collins from Far Horizons and Blue Fern Travel covers it all. She's a rockstar and she joins Experience This! Travel to give us the full picture while also keeping us laughing.
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Nick Gray, Co-Founder of Keyguides Connect introduces his approach to how Tour Guides are searched, booked and run their businesses.
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Josiah Filler, CRO at Peek joins the Experience This! Travel Show to discuss Peeks $70M raise and acquisition of Connect & Go and ACME Ticketing.
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James Lemon from Stripe joins us as we discuss Instant Check out in Chat GPT, the world of Agentic Commerce Protocol vs. Model Context Protocol and how operators can ready themselves for this new world.
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Groupon is dusting itself off, investing heavily in Tech, becoming an AI first company and dominating the Things To Do space. Listen in as Carrie Keplinger and Masha Sharma walk us through why the TTD vertical at Groupon has seen double digit growth for the past 6 quarters.
Show videos are posted on YouTube, subscribe and Like!
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...
Show videos are posted on YouTube, subscribe and Like!
Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)
Podcasts available wherever you get your podcasts:
Spotify, Apple, etc. - Subscribe and rate the shows.
In this episode we learn about multi-day tour tech from Murray Decker, founder and CEO, Tour Amigo. Tour Amigo is a leading SaaS platform for the multi-day sector. There are surprisingly few SaaS platforms for multi-day tech, and Murray discusses the challenges and the differences he sees with the Destination Experiences sector.
Arival has just launched a new research study on multi-day, the first full study on tech and distributio...
The show with Chris and co-hosts Lori Timony and Christian Watts was one of the most practical shows we've had about AI in a while.
Scrunch is going deep with AI search, and Chris provides some great tips and ideas in this show, I highly recommend you take a listen to this quick clip and hear Chris's main points:
"The first thing we've outsourced at scale to AI is BROWSING"
"The custo...
Get introduced to Jessie Fischer, Founder & CEO, GuestOS. Jessie got an early start in the hospitality business, starting when she was 12 years old, working at her family's motel near Yosemite National Park
GuestOS is an AI-driven concierge platform tailored for the hospitality industry, aiming to enhance guest experiences through personalized, 24/7 multilingual support. Founded in 2023 by Jessie, the company leverages AI ...
Greg Fisher, Founder and CEO of Tripshock and Wave Rez and author of "Mastering OTA's" joins the team at Experience This! Travel to discuss the need for and rise of niche OTA's, how Google is changing the search and buy landscape and of course, his new book and how it can help you grow your business.
Show videos are posted on YouTube, subscribe and Like!
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How will AI Agents impact OTAs and Google's Market share?
We have a difference of opinion - shocking I'm sure.
Show videos are posted on YouTube, subscribe and Like!
Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)
Podcasts available wherever you get your podcasts:
Spotify, Apple, etc. - Subscribe and rate the shows.
The plan was to have an AI update with Tahnee Perry from A25 featuring a discussion about her toolkit (115 and counting!).
But since this is the week (January 17 to be exact) that the U.S. Supreme Court ruled to uphold the U.S. ban on TikTok, we pivoted to also include Madi Rifkin, founder and CEO, Mount for her perspective. As a Gen Z entrepreneur with an "army
Show videos are posted on YouTube, subscribe and Like!
Show videos are posted on YouTube, subscribe and Like!
Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)
Podcasts available wherever you get your podcasts:
Spotify, Apple, etc. - Subscribe and rate the shows.
The Experience This! team joined an Arival Pro Insiders Meetup for a discussion about Bruce's top 10 trends from 2024.
Not predictions or forecasts, but what were the top trends with a look back at the top trends from prior years.
For this show, we use a Zoom format with a few guests participating live and in real time.
Enjoy!
Show videos are posted on YouTube, subscribe and Like!
Comments a...
Rap, Going Viral, Mastering Content, Customer Retention, Franchising and more with Justin Buzzi, CEO and Founder of Get Up and Go Kayaking!
Show videos are posted on YouTube, subscribe and Like!
Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)
Podcasts available wherever you get your podcasts:
Spotify, Apple, etc. - Subscribe and rate the shows.
Patricia Yates, CEO of Visit Britain/ Visit England fills us in on her recent trip to China, Visit Britain's upcoming launch of the latest "Film Tourism" campaign "Starring Great Britain" and how DMO's should consider the challenges of regenerative tourism
Show videos are posted on YouTube, subscribe and Like!
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