Episode 169 of the Business Bookshelf podcast - Michael Haynes - co-author of “Listen, Innovate, Grow: A Guidebook for Startups and Small Businesses Looking to Acquire and Grow Business Customers".
Michael Haynes is a B2B Customer Strategy Specialist. Michael has over 20 years' experience working with companies in Australia, Brazil and Canada ranging from sole traders (1 person operations) to large SMBs/SMEs with over 250 staff. He has worked with startups and SMEs across a range of industries including Professional Services, IT and Transportation.
Michael is the co-author of “Listen, Innovate, Grow: A Guidebook for Startups and Small Businesses Looking to Acquire and Grow Business Customers”. It is a book that will provide the owners and senior management of Startups and SMEs with leading edge, action oriented approaches to enable them to grow their businesses by successfully acquiring, retaining and growing their business customers.
Michael's company is called Listen Innovate Grow and can be found here - www.listeninnovategrow.com.
The book can be purchased here - https://amzn.to/3k24pSY.
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Email the host of the podcast - Lance Peppler - by emailing lance@businessbookshelfpodcast.com.
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