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November 10, 2025 42 mins

In this episode of Extraordinary Work, Terry welcomes Dr. Robin Hills, business psychologist and founder of EI4Change (Emotional Intelligence for Change). Robin shares his personal and professional journey from the pharmaceutical industry to becoming a global leader in emotional intelligence education, with over half a million learners in 200 countries. Together, Terry and Robin explore how emotional intelligence (EQ) shapes leadership, workplace culture, and personal growth—offering practical insight for anyone seeking to lead with authenticity and compassion.

Robin explains why emotions are “data” rather than problems to suppress and how self-awareness and vulnerability define the most effective leaders. They also discuss how emotionally intelligent leadership promotes trust, contentment, and better performance in organizations, while still challenging people to grow.

Key Takeaways:

  • Emotional intelligence is the ability to combine feelings with thinking to make smart decisions.
  • Leaders who show vulnerability and kindness foster stronger teams.
  • Emotions are not good or bad—they’re information to be understood.
  • True leadership means continuous learning, empathy, and balance.

Robin's information:

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© 2022 - 2025 Terry Yoffe

Extraordinary Work is where courage meets transformation. Through empowering conversations on leadership, reinvention, and embracing ageism, no matter how old you are, you’ll discover how breaking free from your limiting beliefs can help you create the extraordinary life you deserve.

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