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December 5, 2024 40 mins

🚗 Join Brooke Furniss and special guest Kelly Reis in this Facts Not Feelings episode as they dive into the transformative power of dealership design on customer experience and operational efficiency. Kelly, founder of Arreis, shares expert insights into maximizing ROI, boosting customer satisfaction, and building community connections—all starting with strategic dealership planning. Discover the small yet critical design choices that save time, increase sales, and build customer loyalty.

🔍 What You'll Learn:
Strategic Dealership Design for Efficiency & Customer Satisfaction
Maximizing ROI Through Smart Space Management
Building Customer Loyalty with Community-Centric Dealerships

Connect with Our Speakers:
Kelley Reis: https://qrcc.io/slppjow8dj6y
BZ Consultants Group: https://qrco.de/bcqqFo     
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI   
Youtube ▶️ https://bit.ly/3jDwPoO

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Chapters:
00:45 - Introduction
02:27 - What Really Drives Dealership Construction Costs?
05:45 - Pre-Opening Planning: Key to Dealership Success & Efficiency
09:55 - Maximizing ROI in Dealership Design & Layout
11:55 - Enhancing Customer Experience: Overlooked Dealership Features
17:47 - Building Community Connections: Dealerships as Hubs for Loyalty
21:30 - Maximizing Dealership Tech Integration for Efficiency
28:33 - Future Trends: Flexible Dealership Design for Customer Comfort
33:00 - Lightning Round: Insights, Contact Info & Surprising Golf Skills

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