In this exclusive interview, Scott Wozniak, CEO of Swoz Consulting, shares his extraordinary journey from child actor to customer experience expert. Scott reveals how his unconventional career path through theater, ministry, and eventually to Chick-fil-A shaped his unique approach to leadership and building customer loyalty.
Scott opens up about:
• His early career as a child actor and why he walked away from it
• The moment he discovered his passion for strategic leadership
• How working at Chick-fil-A transformed his understanding of purpose and customer experience
• His powerful "three circles" framework for finding your sweet spot in life and career
• The importance of accountability partnerships and annual life planning
• His ambitious goal to live to 126 and still contribute meaningfully
• His insights on emerging global markets, particularly India's growing influence
• How to "play the long game" in both business and personal development
Whether you're an entrepreneur, corporate leader, or someone searching for purpose in your career, Scott's wisdom on creating raving fans, building strategic systems, and living with intentionality will inspire you to take your life and business to the next level.
Connect with Scott:
Website | https://swozconsulting.com/
LinkedIn | https://www.linkedin.com/in/scottwozniak/
Twitter | @ScottEWozniak
Books mentioned:
• Make Your Brand Legendary by Scott Wozniak: https://a.co/d/fTDsmjT
• 100 Million Dollar Offers by Alex Hormozi: https://a.co/d/6IW4XLT
• Mother of Learning by Domagoj Kurmaić: https://a.co/d/0zxs3tP
Timestamps:
0:00 - Introduction
1:45 - Scott's journey from theater to leadership
9:00 - Working with Chick-fil-A and finding purpose
13:45 - The three circles framework for finding your path
26:15 - Testing new career paths without jumping off a cliff
39:10 - Playing the long game in business and life
42:45 - Practices for maintaining balance as a leader
47:50 - Creating effective accountability partnerships
56:35 - Scott's areas of interest: sales psychology, health science, and India
1:09:00 - Book recommendations
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