February 16, 2025 • 38 mins
Founder and CEO of Kalio, a luxury wellness brand and nutritional range. I’ve been lucky enough to work with Kristy for almost 3 years now. And we just recently went on American TV together.
Kristy is passionate, hard working and has this really bright energy about her! In this chat she talks about working hard, managing people and being about to chase her dreams even when it’s hard to see light at the end of the tunnel.
Kristy has given the listener a brilliant discount code so just type in Fearless20 to get 20% off at the checkout.
You can find Kailo here: https://www.kailomedispa.com/
And follow them on insta here: https://www.instagram.com/kailo_medispa
And Kristy’s insta is here: https://www.instagram.com/kristymorris1979/
Hope this episode inspires you!
Big love,
Lola
See omnystudio.com/listener for privacy information.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:02):
Get a I'm Lala Berry, nutritionist, author, actor, TV presenter,
and professional oversharer. This podcast is all about celebrating failure
because I believe it's a chance for us to learn,
grow and face our blind spots. Each week, I'll interview
a different guest about their highs as well as they're lows,
(00:26):
all in a bid to inspire us to fearlessly fail. Hello,
Welcome to the Potter Mooney. Now this episode is going
to have a business twang. We have Christy Morris, founder
and CEO of Kylo. Fun fact, Kylo means good omen
(00:47):
I love that. But in this chat, Christy, who I
have worked with oh for a couple of years now
as an ambassador and nutritionist for Kilo. But so you'll
feel that we're real Matesie, But we really deep dive
business and Christy talks about how to find the right team,
(01:08):
managing the right team, evoking inspiration in that team. So
I think you're going to find this chat really empowering.
But if you've got a business goal or dream, I
think this is going to be a good, good one
for you. And she's an Aussie with big dreams that
she's chasing out here in America. As well. I recently
(01:28):
went on a TV show with Christy talking about Kylo
here in America. So big congrats Christy. You are absolutely
crushing it to you the listener, I hope this inspires
you to go after those dreams. And it's Christy's got
very much like girl Boss vibes. Christy Morris, Welcome to
the Potto.
Speaker 2 (01:47):
Thank you. We've talked about this for a little bit
while now, my friend, we have spoken about this for
a while and we've worked together. Yes, full disclosure to
the audience, we have worked together for quite some time.
Speaker 1 (01:57):
I want to say couple of years.
Speaker 2 (02:00):
Yeah, twenty twenty two July we kicked off.
Speaker 1 (02:04):
Yeah, and do you know, can I say to the listener, So,
first of all, CEO co founder of Kilo, which is
I want to say, luxury wellness brand in total. So
you've got your medi spa in Briz, You've got your
beautiful nutritional range. I want to say, there's more than that.
(02:27):
There's skink you work on skincare yeesh, so much what
if I miss.
Speaker 2 (02:32):
We also have programs for health and wellness, yeah, which
you're a part of transformation Transformation program. But yes, our
main things are the wellness, medi Spa and nutrition.
Speaker 1 (02:43):
That medi spa. Holy, Matt, Matt, and I like, so
let's find reasons to go to Brisbane. So stunning, Thank you.
So I'm actually really excited and to the audience, this
episode is almost going to feel like a little behind
the scenes because there's a reason we're recording this here
in Los Angeles, and when this EP comes out, something
(03:08):
else will be launching, so we can talk about we're
here about to fly to Florida and go on TV together.
Speaker 2 (03:15):
Yeah, big morning show, very exciting. Yeah with Montel Williams.
Speaker 1 (03:19):
Are you like, how do you feel? Well?
Speaker 2 (03:21):
I feel it's a little surreal, but also super exciting
because I remember watching his show back in the day
with Heraldo and the Montell Williams Show and being really obsessed.
So to think now we're going on together and sharing
a story around the founding backstory of Kylo but also
from a nutritional perspective, and we can help people, like
the overall prospect is actually, yeah, it's incredible.
Speaker 1 (03:45):
That's it. I love that you say that the goal
is to help people because every time, as you know,
I used to work in Morning Telli for over a
decade in Australia, and my rule was like be so
real and just be real so that if someone's channel surfing,
I used to always be like, they've got to stop
because they like the energy. And then I'm like, then
if I can inspire them just for that three minutes,
(04:07):
five minutes, how long the segment is, to like be
a tiny bit healthier. That day, I was like, jobs
are good, and I feel like that's kind of your
whole vibe to empower people, to help people. And I think,
and I've heard you say this in other interviews, your
whole shtick is like it's got to taste good.
Speaker 2 (04:24):
Yes, that is the number one goal.
Speaker 1 (04:27):
Yeah, because there's a lot of stuff out there and
you're like, oh this feels like dirty in moment.
Speaker 2 (04:31):
Yes, that is a barrier for a lot of people,
and you don't want there to be a barrier.
Speaker 1 (04:37):
Okay. So I my first ever memory of you, yep,
in real life, we met at the IVY. I'd never
been for listeners. That is like a quintessential La experience.
It's on Robinson, isn't it on that?
Speaker 2 (04:56):
Yeah? And it's like, yeah, you pull up and it's
all beautiful garden at the front ros and best flowers.
Speaker 1 (05:02):
And even the like plates in there, and I think
that's where we signed the deal together to like work together.
Cut to now we're about to fly jump on a
plane together and fly to Florida.
Speaker 2 (05:13):
Yeah.
Speaker 1 (05:14):
So you've had such an incredible career and I am
just so fascinated to know like your origin story around
Kylo because I didn't know about little Noah and how
that kind of like brought you to America, because you've
got this real affinity for America, right. You lived in
(05:36):
America for a couple of years, Is that correct?
Speaker 2 (05:39):
Yeah? I did. I actually did year eleven and twelve
over here and lived in Montana, but then through Noah's
journey lived in La off and on for two years
back in twenty fourteen fifteen.
Speaker 1 (05:49):
Yeah, And then was that what made you go, Okay,
I need more accessible wellness for the masses.
Speaker 2 (05:56):
Yeah. Well, I think what happened was at the time
when Noah was diagnosed with OCD, he was only four,
and that was not a lot of options back then.
It was really medication or nothing, and so flew to
the US because there was so many other options here
and I just didn't I just felt like I didn't
want him to fall victim to his DNA. I felt
like there were other options, and so I spent that
(06:19):
time over here, and whilst here and in that journey
met my business partner Cath who also came over for
her son. In that time, we just noticed that there
were all of these incredible options. However nothing on a
luxury scale, so you're always having to go to the
back of beyond to get treatments. And so we just
(06:40):
felt there was a big gap in Australia for that
one stop wellness space and so two years later Kylo
was born. Through I guess our experiences here in La.
Speaker 1 (06:50):
Well, it actually feels like a global like the way
you've created the look, the feel, the experience. It feels
like you're bringing one a little bit of luxury into
your house with the beautiful. But it does feel a
bit inspired by here because this is like such a
pinnacle of especially La being quite a pinnacle of like
health and wellness. How on earth does someone go about
(07:13):
creating like I can only imagine bringing a product out,
you know, I used to have a coffee company. We
then keep it afloat like it was so because I
think there's it's hard to keep ingredient integrity and cost
Like that was a really like something for us. We
didn't want to use anti caking and anti molding agents
(07:34):
that were potentially harmful, which meant it cost a lot
more to make. And it's like, how have you gone
about being like, Okay, these are my values. I'm not
willing to like change because you're all about like scientifically backed,
nutrition backed. That's why we work together. And also like
(07:55):
tasting great, mouth feel great can be greatness, smoothie can
be great on it. Like I saw you just before
this with a bit of your that was the vanilla chai,
wasn't it, And you were like, nah, I just need
a bit of water.
Speaker 2 (08:08):
Matt's like, do you want to add a bit of
our milk? You're like, nah, just a bit of water.
Speaker 1 (08:11):
So like to create a product that tastes good even
with just water, I can only imagine that process would
have been like a load of recipe testing, loads of
like back and forth and stubby ingredients out, putting ingredients in.
You don't use sugars, you know what I mean? Like,
there's a lot was that process insane? It was?
Speaker 2 (08:33):
The good thing is the place that does our manufacturing
in Australia is known for.
Speaker 1 (08:38):
That's there.
Speaker 2 (08:39):
I guess point of difference to every other manufacturer is taste,
and so we worked with them. It took six months
to get the taste right, literally, of like every couple
of weeks sending it to us retrying no, send it back,
change this by ten percent or change that by two percent.
So I think for a lot of brands, you know,
you just put it out there hoping people will taste
it and like deal with the fact it might taste
(09:00):
like dirt, whereas I actually wanted it to be that
like excitement, Like you want to look forward to it,
you want to go, I can't wait to have my
smoothie to day or have my.
Speaker 1 (09:11):
Looking cheapod made. That you got me addicted to doing
the vanilla Chai overnight cheer pudding. Yeah, I was like,
I'm eating Christmas every morning.
Speaker 2 (09:21):
Literally, And that's the thing. It becomes a ritual that
you look forward to, but you're being healthy, and that
in itself is quite shocking because normally when you're having
a ritual and it's exciting, it's naughty. Yes, you know,
it's like I'm having chocolate. And that's why I also
love the sleep all at night because I have stopped
having sugar for a year now because of that.
Speaker 1 (09:39):
Oh, because it literally tastes like a hot chocolate. Yeah,
like literally like old drive home, because I teach yogurt
at nights sometimes here and I'm like, boss, get my
hot chocolate ready.
Speaker 2 (09:50):
No, but it is, and even my children will have it.
I mean not the hot chocolate obviously, but during the day. Yeah,
I'll make muffins smooth. Even yesterday, I was zooming in
with Floyd. He's only six, and he's making his a
little chy in his little blendjet, going, look, mom, I'm
having my smoothie because he thinks it's exciting. He doesn't
know he's being healthy. If you he's been healthy, I
don't know if he'd make that off, like choose that option.
Speaker 1 (10:11):
I feel like the trick with kiddos is to trick him,
check him into.
Speaker 2 (10:14):
The health and get them involved. Yeah, like do you
want to make something? Let's cook something. What do you think? Yeah,
and so yeah, it's quite cute. I'm like so proud.
Speaker 1 (10:23):
When I was researching, I loved that. I came across
some I think you're in a meeting and someone said, oh,
ingestable beauty y out and I was like, oh my god,
that's kilo because of the collagen peptides and the way
that you're like super focused on like high antiox and
all of that. Can you explain to me that moment,
because I think that would have been like a real
(10:45):
if it feels like a penny drop moment, There.
Speaker 2 (10:47):
Was a penny drop moment. So it was with It
was when that trip that we came over here and
met with Hugh. So I was with Fleur, a good
friend of mine who was helping us in the US,
and we were sitting in a meeting and this girl
said to us, oh my gosh, you having jested beauty
and florid. I looked to each other way, yes, we do. Absolutely,
We've never even heard the word. And when we left
that meeting, we were like, okay, let's think about this.
(11:09):
So ingestible beauty was already a bit of a trend
here hadn't come to Australia. So that was definitely a
moment where we realized we could push that also more
in the beauty luxury space and kind of come into
our own in that way and not just be a
nutritional supplement. But a beauty supplement too.
Speaker 1 (11:28):
Well you can see, and I know most people listening
will have heard of the Haley bebersmoothie. Yes, and that
is all really based on Injestial beauty. And I saw
a TikTok just last night about someone that used to
work Air one and she was like, I make three
thousand of these a week, and I was like, people
are here, like, it's such a thing to want to
(11:48):
look after ourselves, like from the inside out from a
beauty and esthetic perspective as well. So it just makes
such sense that and of all of your products, you've
got the collagen in every single oneretty much.
Speaker 2 (12:00):
Yeah, in the three yes, and then yeah, then we
have the plant based version where we switched it out
into father being Yeah.
Speaker 1 (12:07):
How good, Yeah, so good. Look at you. I have
to ask, how on earth did it feel to like,
and I know there would have been like so many
bumps along the way, because that's business. Oh yeah, But
to be standing in Times Square in New York City
(12:28):
and looking at an effing billboard.
Speaker 2 (12:31):
Yeah, that was a crazy moment that I think us
as a team being there together and having that moment
didn't even realize it was happening. Until after the fact.
It was like we ended up doing some recording in
New York in what's the main park. I'm having a
mental block on Central Park in the Central Park and
we were like did that just happen yesterday? Like that
really did just happen? Yeah, incredible moment too. Yeah, Like
(12:55):
we're just little Aussies from Brisbane, you know, and here
we are as a team. And I think like when
you have the team together and you're sharing, that's what
it's actually about. It's the journey together. It's the community
that you create. Like that's what excites me more than anything,
is like you don't want to do it's the line
you want to do it together.
Speaker 1 (13:11):
One hundred percent.
Speaker 2 (13:12):
Yeah.
Speaker 1 (13:12):
So I did want to ask you, like, how do
you go like managing people? And like, obviously Kylo's grown
so much. I imagine it's hard sometimes.
Speaker 2 (13:22):
Yeah, for sure. And over the last six years since
the medi Spa open, we started with six employees, we're
now over forty five and we do have some people
on the ground here in the US now, and I
think there are some big changes managing people. It's a
different way of thinking. You have to be more across
mental health and being, and I actually prefer to call
(13:43):
mental wellness, but I think it is about being more
supportive and initially you as a leader generationally the way
things used to be and the resistance you feel when
someone pushes back and learning that like the acceptance of that,
and there's actually positives in the way that it feels
negative at first when they push back, but then you're like, Okay, well,
(14:04):
was that just my ego speaking? Is that me just
getting annoyed because they're not doing as I say? And
I think you learned that was the old way of leading,
and now it's more collaborative and supportive, and you actually
get more commitment from your team when you're open. So
I think I've learned a lot over the last six years,
even about yourself, where you realize those moments where you're like, oh,
(14:26):
that's that's just me getting annoyed. That's on me, not
on them. Yeah, it's interesting.
Speaker 1 (14:31):
I think as well, like because you and I are
similar ages and so I see where when you say
like the generator and also like you've grown up with
two very entrepreneurial parents that like when some of the
first franchises of mc donald's in Australia so that is like,
and you missed twenty first birthdays because you're like your
dad was like, uh uh so Street, You're not missing
(14:52):
those shifts, right, Yeah, So you would have had this
instilled like amazing resilient, rel lentless, kind of tenacious work
ethic I imagine, which tracks for who you are, which
is amazing. But then it's kind of like this newer
generation is coming in and it's like no, like the
boundary piece is so valued and I'm here for it. Actually,
(15:16):
like I kind of love it, like although it can
feel different at first. I you and I have had
so many long and very honest combos, and so I think,
like a transparent, honest combo will never let you down,
and so like I love and I know because I've
been on the receiving end of this with you because
technically you're my boss. I don't excited as far as
(15:39):
Kylo goes. And I think it's so nice to just
sit down with someone and be like, here's where I'm at,
and you're so good at being like, oh my god,
well I'm here for you. Why don't we do this
in this or try this and this or will this work?
And I like that we're in that space now. From
a leadership perspectivey, yeah, it feels like it actually opens
(16:01):
more doors up. Yeah.
Speaker 2 (16:03):
And I think honesty. I always say to the girls
at work, no matter what you have to say, if
you're coming from an honest place, no one can be
upset with each other because you're just being truthful. And
that has come into the workplace now around communication where
people just share and at first it's like, twe I'm
not sure I need to know that, but yeah, yeah, yeah, yeah,
yeah yeah, but actually it brings you like closer and
(16:24):
I think.
Speaker 1 (16:25):
Maybe I was on a Kilo call. You're going to laugh,
So how do you don't know this? I was on
a marketing call and and I may one of we
both love I love all your stuff, but we were
talking about one of the products, feel well, and like
marketing and branding around that, and we've been like, because
(16:46):
feel well is unreal, but it also makes you regular,
that is which we need to be right. Yes, as
we were talking about ideas around feeling regular, and the
gen Z in the conversation was like literally started an
open up to me about her Pooh schedule and I
was like, oh, I mean with a gen z right
now and I love it. And it was just so
(17:09):
funny because it's just like they love ripping the band.
Speaker 2 (17:11):
Aid they do. And you know what, like we were
brought up more private, like you don't share, you don't
go to work, you do as you're told, You respect
to the person who is the authority in the room.
You don't tell any problems. Yeah, you hold that in
and you deal with it yourself. And now I feel
like they're coming through sharing everything.
Speaker 1 (17:27):
It's kind of nut, it's really not.
Speaker 2 (17:29):
But also they move through stuff quicker because they are sharing, Yeah,
and they're not holding and get.
Speaker 1 (17:34):
Shit done and literally part of the pun.
Speaker 2 (17:37):
I know, there's a whole schedule network with it. They
open up these conversations. There's a thing in the strala
moment around bathroom and work and how it needs to
be a more relaxed, open conversation. And yeah, the younger
generation work are surely jumping in.
Speaker 1 (17:52):
Like great, you go and enjoy that so good? I mean, yeah,
I'm here. That's why I was really excited to talk
to you about like manage and leadership because you are
a wonderful leader, but you're also managing like I'm thirty nine,
but managing. I know you've got staff older than me,
you've got stuff younger than me, and I love that.
And also you're super female driven as well, and I
(18:16):
think that's really inspiring. So I just I love your
leadership style.
Speaker 2 (18:20):
Thank you. Will. I did get hit in the face
not so long ago when I was doing a course
where it was like the team are only as good
as the leader, and I think that's really important to
always remember you are accountable no matter what happens, it
falls on you. So if you haven't communicated enough, or
have you shown up enough this week, or have you
shared exactly what you need, often the things that happen
(18:42):
is because you, as a leader, haven't given enough of
what you need. Because you can hear other people complaining
like oh my team are not doing this and they're
not doing that, It's like, well, what are you doing
as a leader and make that better? Like that has
been my biggest lesson.
Speaker 1 (18:55):
Yeah, I think I love that. I love that as
a little like, yeah, it's a smack and what's a
really nice mirror? Yeah, And it allows you to constantly
check in with yourself as a human as a leader.
You've touched on this already, but I know you and
I love talking about this. How important is like mental
health as part of your own like self care ritual
(19:19):
is the wrong word, but you know what I mean,
like self care practice.
Speaker 2 (19:22):
I think it's probably the number one most important thing
that we all need to focus on first, because if
you don't have your mental wellness, then everything else will deteriorate.
And I have definitely had my journey where I've hit
burnout and where you become quite susceptible to stress. I've noticed,
like small things, you get more triggered when you're under
(19:44):
a lot of pressure, and so learning to recognize that.
But for me, self care is it might seem crazy
to other people, but I like to get up before
everybody else in the house, so whether it's three forty
five am or four am, and have a whole hour
to myself. Because you know how the world is on
twenty four to seven notifications from the moment you get
up the moment you go to bed. So mine is
(20:05):
that disconnect to connect feeling where you can just be
in your own space before the world starts reaching out
to you constantly. That's my Yeah, that's my moment, I
guess and exercise is really key for me.
Speaker 1 (20:19):
Well, we'll have to do some walking in Florida together, explorid.
So you have so many elements to what you do.
You've got like mama bear hat, you've got wife hat,
you've got entrepreneur business hat, Like what are those things?
Just leaning a bit into that self care that morning
(20:41):
time for you, but like what do you do? Like
for me, I go to the movies, Like what do
you do just to switch off completely? Is it that
morning moment where you don't look at you just have
your morning like smoothie or coffee or tea and just
like chill.
Speaker 2 (20:58):
Outside of my morning on my And that is definitely
my non negotiable. If I don't get that, I know
I can see that I get a bit agitated mentally.
But I also on the weekend like to have that
time with family, whether it's we go to a cafe
and do a hike or something and not have your
phone like were and none of them are allowed their technology
and we're just together because that is how things always
(21:19):
used to be. Yeah, and I think we're all creating
that connection without the ding ding ding and feeling like
you need to cheapphone do you really no, don't need to. Yeah,
you know, and taking that pressure away that feels really good.
Speaker 1 (21:32):
Just conversations are so real too when you're just like
with someone present, Yeah, I agree. I think that's a
really really nice one. Yeah, and with them just because
I love mental health so much. Do you ever in
times of like, because you're juggling many, many, many balls
in the air, is there ever a time where you're like,
(21:53):
I'm gonna see a therapist or a counselor just to
help me manage and move forward quicker and process quicker.
Like we're talking about the gen how they're like super
in LA too. Like if I say I have a therapist,
They're like, oh I have three yeah, And I'm like okay,
Richie soz. But you know, is there that like do
(22:16):
you go through phases where you're like, all right, this
is a I know you're big on like life coach
kind of stuff. Is that you're kind of like mental
health like coaching, because like I believe, to be as
successful as you are, there's got to be someone in
your corner being like, Okay, here we go. Look, I
need you to look at this. You need to look
at this part of yourself.
Speaker 2 (22:36):
You know what I mean, well, I think and he's
passed away now. But the last twelve months of my life,
I did the Kur and Ray K two Elite program,
which was probably the most o what is the word
incredible is not a big enough word, but and confronting
journey because you are held accountable, but you're also taught
(22:57):
to constantly reflect, like every week on the decisions you've made,
the actions you've taken, and then you have to show
up at the end of each week and say what
you're going to say, say what you're going to do,
and then you get checked in on and having two
coaching calls a week. That was brilliant because what you
learn it's actually not about your business. You go in
(23:17):
thinking you're doing a business course, but you're going in
your business is a reflection of where you're at. Yeah,
so it digs deep on all of the patterns of
behaviors that you have as a human that you don't
even know you have, and where they come from. And
when you start to understand that, you catch yourself. Now
I catch myself or I can sense in someone else
I see a pattern. I'm like, oh, that's not personal,
(23:38):
that's just a pattern. They're not aware of I can
probably help and support them in a different way. And
it's not about me, like you know how we take
things personally, but often what's really going on. And so
for me that it was like a twenty four hour
coaching call, slap in the face, therapy, all of it
all in one. And I will forever feel greatful for
(24:00):
that time that I had. It was just life changing.
Speaker 1 (24:04):
And I heard you say right before we went on,
you talked about showing up. And I think, like every
time I have a call with you, because you we're
on different time zones, and I think last call we
had together, you're in Turkey, you know what I mean,
We're in and it was dark for you, it was
light for me like it was I don't know what
(24:27):
time of the day it was for you. But you
are always like you show up every time, and you're
so good at holding space for other people. So that's
probably not just a testament too, but also that training
that you've done in kind of like it almost feels
like you've done a course in human behavior, and like
you said, like understanding and seeing all. They don't maybe
feel comfortable when I talk about that. Let's see if
(24:49):
I can just what I can do to help that person.
Speaker 2 (24:52):
You know, I think you just picked the perfect word,
which is my most favorite word. Behavior that tells you
the truth of everything. You know, people can tell you
whatever you want to hear, but how they behave is
the truth.
Speaker 1 (25:03):
Yeah.
Speaker 2 (25:04):
And so I've always taught our team, don't look at
what someone says, you look at their behavior. The behavior
will tell you the story. And it's really fascinating. You
see it in your children, you see it in your family,
your friends, how people behave, Like it's just yeah, it's
the truth.
Speaker 1 (25:22):
Yeah, I love it. Yeah, it makes sense too. And
it also that saying like you've got to walk the
talk kind of thing. You get to see if people
can really walk what they're saying.
Speaker 2 (25:33):
Yeah.
Speaker 1 (25:34):
And I think what you've done as well is by
creating this space around like as a leader, being able
to like almost like read a situation, you're allowing people's
true behavior to come out to is you're creating a
safe space for people to be like, hey, this might
not be working for me, but can I do this
for you? Or like we were talking about the beautiful
(25:55):
Cooper who's like a genius creative, right, and you just
sent me some very amazing artwork. We can talk about
it because we'll launch by the time this comes out.
Your amazing collaboration with Creation Juice here Los Angeles.
Speaker 2 (26:08):
So I've been drinking that juice since twenty fourteen.
Speaker 1 (26:11):
We're literally going there straight after this podcast. I'm obsessed
with the fifty Shades of Green. But like knowing it's
almost like, because you watch behavior, you probably know where
each person suits you best. Like for me, I love
working on Telly and all that. You're like, I've got
the person. Lola's coming with me, you know, like you're
so good at reading and seeing. The thing that fascinated
(26:33):
me about you that you said right before this, because
we were doing a couple of work emails together, I
didn't know this about you where you were like, no, no,
I'm not creative, Lola, I'm operational. I'm big. And I
was like, oh fuck, I had no idea. And as
soon as you said that, I was like, okay, Like,
because my brain is totally create I'm the opposite. I'm
like full and I was like, let's get them to
(26:54):
do this, let's bring it these props. And so I
love that you know that about yourself. So would you say,
like that is your strength? That operational like holding space
for people to almost flourish as the personalities are, Like
being able to see someone that's so good at marketing
and creating art work and all of that, or like
being able to say, like I love Telly, You're like yep,
(27:16):
Laula's going to do this with me? Is that kind
of like a superpower of yours.
Speaker 2 (27:19):
It's my absolute superpower and passion because whenever you see
a situation, my brain can already figure it out in
a It figures it out in a way of like
who should be next to each other, who should be
telling each other?
Speaker 1 (27:30):
Who what?
Speaker 2 (27:30):
I used to be obsessed with rosters. The girls will
find this hilarious at work when they hear this. Six
years I've just let go of the rosters. They're like you,
and they've been trying to get it off me for
two years because I love the dynamics of putting people together.
Because some people will lift somebody else up, and some
people don't know how good they are. You've got to
bring out the best and someone they may not see
(27:51):
that in themselves, So putting them in situations where they're
going to shine and so that's my Yeah, that's my passion.
It's like that vision of human behavior together.
Speaker 1 (28:00):
Oh so you get the chemistry and everything. I don't
understand that.
Speaker 2 (28:04):
Yes, no, it's like I see it everyone. I see it.
If I'm sitting in a cafe. My husband always says,
I'll never be able to enjoy service anywhere I go
because you're always like, like, even from an operational perspective
of timing, and you know, if that person turned left
instead of turning right right now, that would have been
a quicker order or like my I can't stop in
that way. Oh my god, Yeah.
Speaker 1 (28:23):
You would have been the world's best TV producer.
Speaker 2 (28:27):
I don't know about that, but yeah, from a hey
look Kylo TV, let's just put it out there. And
speaking of this, I do want to know what is
next for Kylo because it's been such a joy to.
Speaker 1 (28:37):
Work with you. I can't tell you how excited I
get when like an email Pink Store and they're like,
well we need a story or well we need yoga posas.
I'm like, I gotcha. I love all that kind of
like content piece. It's so much fun. But I feel
like you're really on the pressipice, especially here in America
(28:58):
about to do a massive, massive TV show that I'm
honored to be part of and so excited to see
it come to life.
Speaker 2 (29:06):
There's such a magic. Have you been on a TV like,
have you worked on a TV set? And I'm trying
to think about it making me nervous. Stop saying the
word massive.
Speaker 1 (29:16):
I love it. So there's okay. I'm excited for your
producer brain because you naturally have one. I'm about to
tell you that there's a magic on a TV set,
which is why I'm so pumped to do this. I'm
so excited where people it's your operational brain is going
(29:36):
to like and I want you. I want to tell
you this. If you get nervous, flick into that mode
because it's so fun to watch. You've got like a
dop camera operator. That's going to be exciting. Yes, So
we'll just anytime you're nervous, I'll be like operations. Pretend
you're an executive producer. It's going to be your trick
because it is so much And remember, anytime you're nervous,
(29:58):
just like have a code or something or like knock
my leg and I'll be like I got you. It's
so much fun to be in the magic of that. Okay,
and so I think and now, so okay, that's what's
next for Kyli. You're about to this humongous Okay, sorry,
I won't keep taking that TV show. You've got this
awesome collab starting with Creation Users. I think there's like
(30:18):
twenty five stores or something all over Cali already. How
on earth? Like what? Like, I'm so pumped for you?
What is next? Like this is coming out in jan
so like, feel free to say whatever you want.
Speaker 2 (30:31):
Yeah. No, We're very honored to be working with Creation Organic.
They're an extremely reputable company that is based on integrity,
so looking for and female founders. Of course, that's.
Speaker 1 (30:40):
Always excites I met the founder, yes, and.
Speaker 2 (30:44):
Then after that, we are in February launching in Beauty
Space and Bloomingdale's across the US, so that's really exciting.
Speaker 1 (30:52):
I did not know that.
Speaker 2 (30:53):
Yeah, so that's exciting. And then I think there's a
little bit more of watch this space in this sporting world.
I won't say much more on that now, there is
there is some great exciting things coming. And we're also
in the process of launching across the UAE and into
Kuwait as well, which is really and then into Germany
in February into Niche Beauty. So yeah, and I think
(31:15):
the reason sometimes those things take longer is actually just
compliance for each country, so an opportunity will present, but
then it's like a three or four month journey of approvals.
Speaker 1 (31:26):
So yeah, how exciting. It is exciting. So thirty percent
of this audience is American yep, the rest of Aussie's
so they'll be fine with our accidents. I still say
stuff in until Americas that there, like what did you say?
Because I'm like, yeah, we'll give it a red hot
crack and they're like, oh what. But to Americans listening, now,
(31:48):
where can they get Kylo? I know it's we can
order it online no pros.
Speaker 2 (31:52):
Yes, so you can get Kylo nutrition online in Nieman
market stores soon to be creation. You can go on
an amazing five day cleanse detox program. But obviously you're
very much a part of Lola and a huge support
and help for us in that here, which is exciting.
Speaker 1 (32:08):
So excited to do the cleans, like I'm being in
like no, no. In the meeting, I was like, can
we throw some bone brows? Like all this cool stuff
that we're all gonna do together.
Speaker 2 (32:18):
Yeah, and I think that collaboration long term will be
really successful one because of everything that they're about. And
then Beauty Space coming in February, so yeah, exciting times.
Speaker 1 (32:31):
Yeah.
Speaker 2 (32:32):
And in Australia obviously online and we're across sixty wholesale
outlets and we're in a lot of gyms as well,
so we're going more into the fitness world amazing.
Speaker 1 (32:41):
Well in Australia, it's so easy because you can just
like literally order away and ye'll be there in a
couple of days.
Speaker 2 (32:48):
Yes, that's right.
Speaker 1 (32:49):
So oh my goodness. Well I can't wait to see
what is next for and Qi Kylo and for you
and for everything. I think you're such a go getter.
What is this is my final piece of the puzzle,
But like, what do you want people to feel when
(33:09):
they're getting their kilo they're having their kilo nutrition that
you know what I mean? Like what's your goal? Like
what do you want it to evoke within people?
Speaker 2 (33:19):
I want people to feel that moment of that ritual
and that elevation. So you're doing something that is nurturing
your body, it tastes good. It's about the whole experience
and also the fact that you can do so much
more with the product in relation to cooking and putting
into your food. To me, banana bread, chai pancakes. To me,
(33:40):
it's a lifestyle choice. Yeah, you know, And I think
go one a the days of twenty pills and feeling
like you're rattling as you're walking around. It's like that's
what I feel with Kylo. It's like everything in one
but it's enjoyable, tastes good. Yeah, it's a moment.
Speaker 1 (33:55):
Yeah, I like that to any potential entrepreneur listening to
this being like, Okay, this is so inspiring. I've got
a dream, I want to do this thing.
Speaker 2 (34:06):
Don't do it?
Speaker 1 (34:09):
But what advice do you have? Like, like, how do
you manage the setbacks? Like what if someone does have
an idea, you know, like what would you say to
that person that's like, you know, you standing out of
the schoolgates with kath being like, oh, like we need
something here, like there's something missing, you know, Like what
advice would you give?
Speaker 2 (34:29):
Well, I think the biggest advice that I have only
learned in the last couple of years because we have
had plenty of setbacks and times of really high stress
where we literally only make deadlines even like the need
Marcus moment. We just made deadlines for our orders because
of the compliance took so long for the FDA, and
you think it's going to happen, and then there's like
months delay and you're like, oh my god, we actually
(34:51):
going to make it. We made it within forty eight hours.
Speaker 1 (34:53):
Like no, it was high, Like it was so stressed
to sleep. You want to sleep before.
Speaker 2 (34:57):
You get a huge fine if you don't make the delivery. Right. Yeah,
so you're learning all of these things. You go, yeah,
we can do that. Yeah we're in and then oh,
now we're going to make it happen. I think what
I've learned, and I try, and don't get me wrong,
I still get stressed. Of course that'll never go. But
every setback is exactly what's meant to happen to you,
(35:20):
really literally, because if you don't have that setback, you
don't learn a lesson, and you're meant to have like
fearlessly failing lower. That's what you're about, right. You have
to have those moments to learn and understand for next time,
but to also have that respect and appreciation for when
the things do go right for you easily, because if
it was all easy. One would all be doing it,
(35:40):
but two you would have you would have no gratitude,
you would have no true appreciation for where you are.
And so I always even the other day is my
husband works in the business now as our expert director,
and he bought me a problem and it was a
bit of a high stress know went, we're exactly where
we're meant to be in this moment, so what ever
(36:00):
this is, it will have like a great outcome at
the end, but it's just going to take longer than
we thought. And then of course, and you're managing cash
flow and how that's going to work. And it always
works out if you keep showing up. It's if you
walk away it won't. So I think, my you just
got to get back up again.
Speaker 1 (36:19):
I love that. And I think as well, like if
you walk away, probably gonna have regret. And I'm big
on not having regret when I'm in my rocking chair
at ninety you know what I mean.
Speaker 2 (36:29):
Or rocking chair every afternoon because of the stress.
Speaker 1 (36:33):
Thank you so much for letting me be a part
of your journey, because I feel like we've got so
many fun times ahead of us. Yes, and I'm so
looking forward to our little Florida adventure as well to
the listener. In the show notes, we're going to put
a discount code as well, So if you want to
(36:54):
get a discount on any of the beautiful range, and
if you are, I'm busy, visit Kylo Medispa because it
is so deliciously luxurious. I feel like I'm transported somewhere
else when we go there.
Speaker 2 (37:10):
Yeah, and I hope that people get the feeling when
they I really don't want that barrier of like it's
too fancy. It is not. It just gives you the
sense of luxury. But we're warm and engaging, and that
is our motto. Everybody is welcome and everybody is entitled
to take time out for themselves.
Speaker 1 (37:25):
Well you nailed it, my friend. Thanks, thank you. I've
love chatting.
Speaker 2 (37:29):
No, thank you, and it's an honor to work with
you too. We're very lucky to have such an icon
as part of our business mate.
Speaker 1 (37:36):
I'm wrapped. We're going to have the best time ever.
That's a wrap on another episode of Fearlessly Failing. As always,
thank you to our guests, and let's continue the conversation
on Instagram. I'm at Yamo Lullaberry This potty my word
(37:57):
for podcast is available on all platforms. I'd love it
if you could subscribe, ripe and comment, and of course
spread the love.
Get a I'm Lala Berry, nutritionist, author, actor, TV presenter,
and professional oversharer. This podcast is all about celebrating failure
because I believe it's a chance for us to learn,
grow and face our blind spots. Each week, I'll interview
a different guest about their highs as well as they're lows,
(00:26):
all in a bid to inspire us to fearlessly fail. Hello,
Welcome to the Potter Mooney. Now this episode is going
to have a business twang. We have Christy Morris, founder
and CEO of Kylo. Fun fact, Kylo means good omen
(00:47):
I love that. But in this chat, Christy, who I
have worked with oh for a couple of years now
as an ambassador and nutritionist for Kilo. But so you'll
feel that we're real Matesie, But we really deep dive
business and Christy talks about how to find the right team,
(01:08):
managing the right team, evoking inspiration in that team. So
I think you're going to find this chat really empowering.
But if you've got a business goal or dream, I
think this is going to be a good, good one
for you. And she's an Aussie with big dreams that
she's chasing out here in America. As well. I recently
(01:28):
went on a TV show with Christy talking about Kylo
here in America. So big congrats Christy. You are absolutely
crushing it to you the listener, I hope this inspires
you to go after those dreams. And it's Christy's got
very much like girl Boss vibes. Christy Morris, Welcome to
the Potto.
Speaker 2 (01:47):
Thank you. We've talked about this for a little bit
while now, my friend, we have spoken about this for
a while and we've worked together. Yes, full disclosure to
the audience, we have worked together for quite some time.
Speaker 1 (01:57):
I want to say couple of years.
Speaker 2 (02:00):
Yeah, twenty twenty two July we kicked off.
Speaker 1 (02:04):
Yeah, and do you know, can I say to the listener, So,
first of all, CEO co founder of Kilo, which is
I want to say, luxury wellness brand in total. So
you've got your medi spa in Briz, You've got your
beautiful nutritional range. I want to say, there's more than that.
(02:27):
There's skink you work on skincare yeesh, so much what
if I miss.
Speaker 2 (02:32):
We also have programs for health and wellness, yeah, which
you're a part of transformation Transformation program. But yes, our
main things are the wellness, medi Spa and nutrition.
Speaker 1 (02:43):
That medi spa. Holy, Matt, Matt, and I like, so
let's find reasons to go to Brisbane. So stunning, Thank you.
So I'm actually really excited and to the audience, this
episode is almost going to feel like a little behind
the scenes because there's a reason we're recording this here
in Los Angeles, and when this EP comes out, something
(03:08):
else will be launching, so we can talk about we're
here about to fly to Florida and go on TV together.
Speaker 2 (03:15):
Yeah, big morning show, very exciting. Yeah with Montel Williams.
Speaker 1 (03:19):
Are you like, how do you feel? Well?
Speaker 2 (03:21):
I feel it's a little surreal, but also super exciting
because I remember watching his show back in the day
with Heraldo and the Montell Williams Show and being really obsessed.
So to think now we're going on together and sharing
a story around the founding backstory of Kylo but also
from a nutritional perspective, and we can help people, like
the overall prospect is actually, yeah, it's incredible.
Speaker 1 (03:45):
That's it. I love that you say that the goal
is to help people because every time, as you know,
I used to work in Morning Telli for over a
decade in Australia, and my rule was like be so
real and just be real so that if someone's channel surfing,
I used to always be like, they've got to stop
because they like the energy. And then I'm like, then
if I can inspire them just for that three minutes,
(04:07):
five minutes, how long the segment is, to like be
a tiny bit healthier. That day, I was like, jobs
are good, and I feel like that's kind of your
whole vibe to empower people, to help people. And I think,
and I've heard you say this in other interviews, your
whole shtick is like it's got to taste good.
Speaker 2 (04:24):
Yes, that is the number one goal.
Speaker 1 (04:27):
Yeah, because there's a lot of stuff out there and
you're like, oh this feels like dirty in moment.
Speaker 2 (04:31):
Yes, that is a barrier for a lot of people,
and you don't want there to be a barrier.
Speaker 1 (04:37):
Okay. So I my first ever memory of you, yep,
in real life, we met at the IVY. I'd never
been for listeners. That is like a quintessential La experience.
It's on Robinson, isn't it on that?
Speaker 2 (04:56):
Yeah? And it's like, yeah, you pull up and it's
all beautiful garden at the front ros and best flowers.
Speaker 1 (05:02):
And even the like plates in there, and I think
that's where we signed the deal together to like work together.
Cut to now we're about to fly jump on a
plane together and fly to Florida.
Speaker 2 (05:13):
Yeah.
Speaker 1 (05:14):
So you've had such an incredible career and I am
just so fascinated to know like your origin story around
Kylo because I didn't know about little Noah and how
that kind of like brought you to America, because you've
got this real affinity for America, right. You lived in
(05:36):
America for a couple of years, Is that correct?
Speaker 2 (05:39):
Yeah? I did. I actually did year eleven and twelve
over here and lived in Montana, but then through Noah's
journey lived in La off and on for two years
back in twenty fourteen fifteen.
Speaker 1 (05:49):
Yeah, And then was that what made you go, Okay,
I need more accessible wellness for the masses.
Speaker 2 (05:56):
Yeah. Well, I think what happened was at the time
when Noah was diagnosed with OCD, he was only four,
and that was not a lot of options back then.
It was really medication or nothing, and so flew to
the US because there was so many other options here
and I just didn't I just felt like I didn't
want him to fall victim to his DNA. I felt
like there were other options, and so I spent that
(06:19):
time over here, and whilst here and in that journey
met my business partner Cath who also came over for
her son. In that time, we just noticed that there
were all of these incredible options. However nothing on a
luxury scale, so you're always having to go to the
back of beyond to get treatments. And so we just
(06:40):
felt there was a big gap in Australia for that
one stop wellness space and so two years later Kylo
was born. Through I guess our experiences here in La.
Speaker 1 (06:50):
Well, it actually feels like a global like the way
you've created the look, the feel, the experience. It feels
like you're bringing one a little bit of luxury into
your house with the beautiful. But it does feel a
bit inspired by here because this is like such a
pinnacle of especially La being quite a pinnacle of like
health and wellness. How on earth does someone go about
(07:13):
creating like I can only imagine bringing a product out,
you know, I used to have a coffee company. We
then keep it afloat like it was so because I
think there's it's hard to keep ingredient integrity and cost
Like that was a really like something for us. We
didn't want to use anti caking and anti molding agents
(07:34):
that were potentially harmful, which meant it cost a lot
more to make. And it's like, how have you gone
about being like, Okay, these are my values. I'm not
willing to like change because you're all about like scientifically backed,
nutrition backed. That's why we work together. And also like
(07:55):
tasting great, mouth feel great can be greatness, smoothie can
be great on it. Like I saw you just before
this with a bit of your that was the vanilla chai,
wasn't it, And you were like, nah, I just need
a bit of water.
Speaker 2 (08:08):
Matt's like, do you want to add a bit of
our milk? You're like, nah, just a bit of water.
Speaker 1 (08:11):
So like to create a product that tastes good even
with just water, I can only imagine that process would
have been like a load of recipe testing, loads of
like back and forth and stubby ingredients out, putting ingredients in.
You don't use sugars, you know what I mean? Like,
there's a lot was that process insane? It was?
Speaker 2 (08:33):
The good thing is the place that does our manufacturing
in Australia is known for.
Speaker 1 (08:38):
That's there.
Speaker 2 (08:39):
I guess point of difference to every other manufacturer is taste,
and so we worked with them. It took six months
to get the taste right, literally, of like every couple
of weeks sending it to us retrying no, send it back,
change this by ten percent or change that by two percent.
So I think for a lot of brands, you know,
you just put it out there hoping people will taste
it and like deal with the fact it might taste
(09:00):
like dirt, whereas I actually wanted it to be that
like excitement, Like you want to look forward to it,
you want to go, I can't wait to have my
smoothie to day or have my.
Speaker 1 (09:11):
Looking cheapod made. That you got me addicted to doing
the vanilla Chai overnight cheer pudding. Yeah, I was like,
I'm eating Christmas every morning.
Speaker 2 (09:21):
Literally, And that's the thing. It becomes a ritual that
you look forward to, but you're being healthy, and that
in itself is quite shocking because normally when you're having
a ritual and it's exciting, it's naughty. Yes, you know,
it's like I'm having chocolate. And that's why I also
love the sleep all at night because I have stopped
having sugar for a year now because of that.
Speaker 1 (09:39):
Oh, because it literally tastes like a hot chocolate. Yeah,
like literally like old drive home, because I teach yogurt
at nights sometimes here and I'm like, boss, get my
hot chocolate ready.
Speaker 2 (09:50):
No, but it is, and even my children will have it.
I mean not the hot chocolate obviously, but during the day. Yeah,
I'll make muffins smooth. Even yesterday, I was zooming in
with Floyd. He's only six, and he's making his a
little chy in his little blendjet, going, look, mom, I'm
having my smoothie because he thinks it's exciting. He doesn't
know he's being healthy. If you he's been healthy, I
don't know if he'd make that off, like choose that option.
Speaker 1 (10:11):
I feel like the trick with kiddos is to trick him,
check him into.
Speaker 2 (10:14):
The health and get them involved. Yeah, like do you
want to make something? Let's cook something. What do you think? Yeah,
and so yeah, it's quite cute. I'm like so proud.
Speaker 1 (10:23):
When I was researching, I loved that. I came across
some I think you're in a meeting and someone said, oh,
ingestable beauty y out and I was like, oh my god,
that's kilo because of the collagen peptides and the way
that you're like super focused on like high antiox and
all of that. Can you explain to me that moment,
because I think that would have been like a real
(10:45):
if it feels like a penny drop moment, There.
Speaker 2 (10:47):
Was a penny drop moment. So it was with It
was when that trip that we came over here and
met with Hugh. So I was with Fleur, a good
friend of mine who was helping us in the US,
and we were sitting in a meeting and this girl
said to us, oh my gosh, you having jested beauty
and florid. I looked to each other way, yes, we do. Absolutely,
We've never even heard the word. And when we left
that meeting, we were like, okay, let's think about this.
(11:09):
So ingestible beauty was already a bit of a trend
here hadn't come to Australia. So that was definitely a
moment where we realized we could push that also more
in the beauty luxury space and kind of come into
our own in that way and not just be a
nutritional supplement. But a beauty supplement too.
Speaker 1 (11:28):
Well you can see, and I know most people listening
will have heard of the Haley bebersmoothie. Yes, and that
is all really based on Injestial beauty. And I saw
a TikTok just last night about someone that used to
work Air one and she was like, I make three
thousand of these a week, and I was like, people
are here, like, it's such a thing to want to
(11:48):
look after ourselves, like from the inside out from a
beauty and esthetic perspective as well. So it just makes
such sense that and of all of your products, you've
got the collagen in every single oneretty much.
Speaker 2 (12:00):
Yeah, in the three yes, and then yeah, then we
have the plant based version where we switched it out
into father being Yeah.
Speaker 1 (12:07):
How good, Yeah, so good. Look at you. I have
to ask, how on earth did it feel to like,
and I know there would have been like so many
bumps along the way, because that's business. Oh yeah, But
to be standing in Times Square in New York City
(12:28):
and looking at an effing billboard.
Speaker 2 (12:31):
Yeah, that was a crazy moment that I think us
as a team being there together and having that moment
didn't even realize it was happening. Until after the fact.
It was like we ended up doing some recording in
New York in what's the main park. I'm having a
mental block on Central Park in the Central Park and
we were like did that just happen yesterday? Like that
really did just happen? Yeah, incredible moment too. Yeah, Like
(12:55):
we're just little Aussies from Brisbane, you know, and here
we are as a team. And I think like when
you have the team together and you're sharing, that's what
it's actually about. It's the journey together. It's the community
that you create. Like that's what excites me more than anything,
is like you don't want to do it's the line
you want to do it together.
Speaker 1 (13:11):
One hundred percent.
Speaker 2 (13:12):
Yeah.
Speaker 1 (13:12):
So I did want to ask you, like, how do
you go like managing people? And like, obviously Kylo's grown
so much. I imagine it's hard sometimes.
Speaker 2 (13:22):
Yeah, for sure. And over the last six years since
the medi Spa open, we started with six employees, we're
now over forty five and we do have some people
on the ground here in the US now, and I
think there are some big changes managing people. It's a
different way of thinking. You have to be more across
mental health and being, and I actually prefer to call
(13:43):
mental wellness, but I think it is about being more
supportive and initially you as a leader generationally the way
things used to be and the resistance you feel when
someone pushes back and learning that like the acceptance of that,
and there's actually positives in the way that it feels
negative at first when they push back, but then you're like, Okay, well,
(14:04):
was that just my ego speaking? Is that me just
getting annoyed because they're not doing as I say? And
I think you learned that was the old way of leading,
and now it's more collaborative and supportive, and you actually
get more commitment from your team when you're open. So
I think I've learned a lot over the last six years,
even about yourself, where you realize those moments where you're like, oh,
(14:26):
that's that's just me getting annoyed. That's on me, not
on them. Yeah, it's interesting.
Speaker 1 (14:31):
I think as well, like because you and I are
similar ages and so I see where when you say
like the generator and also like you've grown up with
two very entrepreneurial parents that like when some of the
first franchises of mc donald's in Australia so that is like,
and you missed twenty first birthdays because you're like your
dad was like, uh uh so Street, You're not missing
(14:52):
those shifts, right, Yeah, So you would have had this
instilled like amazing resilient, rel lentless, kind of tenacious work
ethic I imagine, which tracks for who you are, which
is amazing. But then it's kind of like this newer
generation is coming in and it's like no, like the
boundary piece is so valued and I'm here for it. Actually,
(15:16):
like I kind of love it, like although it can
feel different at first. I you and I have had
so many long and very honest combos, and so I think,
like a transparent, honest combo will never let you down,
and so like I love and I know because I've
been on the receiving end of this with you because
technically you're my boss. I don't excited as far as
(15:39):
Kylo goes. And I think it's so nice to just
sit down with someone and be like, here's where I'm at,
and you're so good at being like, oh my god,
well I'm here for you. Why don't we do this
in this or try this and this or will this work?
And I like that we're in that space now. From
a leadership perspectivey, yeah, it feels like it actually opens
(16:01):
more doors up. Yeah.
Speaker 2 (16:03):
And I think honesty. I always say to the girls
at work, no matter what you have to say, if
you're coming from an honest place, no one can be
upset with each other because you're just being truthful. And
that has come into the workplace now around communication where
people just share and at first it's like, twe I'm
not sure I need to know that, but yeah, yeah, yeah, yeah,
yeah yeah, but actually it brings you like closer and
(16:24):
I think.
Speaker 1 (16:25):
Maybe I was on a Kilo call. You're going to laugh,
So how do you don't know this? I was on
a marketing call and and I may one of we
both love I love all your stuff, but we were
talking about one of the products, feel well, and like
marketing and branding around that, and we've been like, because
(16:46):
feel well is unreal, but it also makes you regular,
that is which we need to be right. Yes, as
we were talking about ideas around feeling regular, and the
gen Z in the conversation was like literally started an
open up to me about her Pooh schedule and I
was like, oh, I mean with a gen z right
now and I love it. And it was just so
(17:09):
funny because it's just like they love ripping the band.
Speaker 2 (17:11):
Aid they do. And you know what, like we were
brought up more private, like you don't share, you don't
go to work, you do as you're told, You respect
to the person who is the authority in the room.
You don't tell any problems. Yeah, you hold that in
and you deal with it yourself. And now I feel
like they're coming through sharing everything.
Speaker 1 (17:27):
It's kind of nut, it's really not.
Speaker 2 (17:29):
But also they move through stuff quicker because they are sharing, Yeah,
and they're not holding and get.
Speaker 1 (17:34):
Shit done and literally part of the pun.
Speaker 2 (17:37):
I know, there's a whole schedule network with it. They
open up these conversations. There's a thing in the strala
moment around bathroom and work and how it needs to
be a more relaxed, open conversation. And yeah, the younger
generation work are surely jumping in.
Speaker 1 (17:52):
Like great, you go and enjoy that so good? I mean, yeah,
I'm here. That's why I was really excited to talk
to you about like manage and leadership because you are
a wonderful leader, but you're also managing like I'm thirty nine,
but managing. I know you've got staff older than me,
you've got stuff younger than me, and I love that.
And also you're super female driven as well, and I
(18:16):
think that's really inspiring. So I just I love your
leadership style.
Speaker 2 (18:20):
Thank you. Will. I did get hit in the face
not so long ago when I was doing a course
where it was like the team are only as good
as the leader, and I think that's really important to
always remember you are accountable no matter what happens, it
falls on you. So if you haven't communicated enough, or
have you shown up enough this week, or have you
shared exactly what you need, often the things that happen
(18:42):
is because you, as a leader, haven't given enough of
what you need. Because you can hear other people complaining
like oh my team are not doing this and they're
not doing that, It's like, well, what are you doing
as a leader and make that better? Like that has
been my biggest lesson.
Speaker 1 (18:55):
Yeah, I think I love that. I love that as
a little like, yeah, it's a smack and what's a
really nice mirror? Yeah, And it allows you to constantly
check in with yourself as a human as a leader.
You've touched on this already, but I know you and
I love talking about this. How important is like mental
health as part of your own like self care ritual
(19:19):
is the wrong word, but you know what I mean,
like self care practice.
Speaker 2 (19:22):
I think it's probably the number one most important thing
that we all need to focus on first, because if
you don't have your mental wellness, then everything else will deteriorate.
And I have definitely had my journey where I've hit
burnout and where you become quite susceptible to stress. I've noticed,
like small things, you get more triggered when you're under
(19:44):
a lot of pressure, and so learning to recognize that.
But for me, self care is it might seem crazy
to other people, but I like to get up before
everybody else in the house, so whether it's three forty
five am or four am, and have a whole hour
to myself. Because you know how the world is on
twenty four to seven notifications from the moment you get
up the moment you go to bed. So mine is
(20:05):
that disconnect to connect feeling where you can just be
in your own space before the world starts reaching out
to you constantly. That's my Yeah, that's my moment, I
guess and exercise is really key for me.
Speaker 1 (20:19):
Well, we'll have to do some walking in Florida together, explorid.
So you have so many elements to what you do.
You've got like mama bear hat, you've got wife hat,
you've got entrepreneur business hat, Like what are those things?
Just leaning a bit into that self care that morning
(20:41):
time for you, but like what do you do? Like
for me, I go to the movies, Like what do
you do just to switch off completely? Is it that
morning moment where you don't look at you just have
your morning like smoothie or coffee or tea and just
like chill.
Speaker 2 (20:58):
Outside of my morning on my And that is definitely
my non negotiable. If I don't get that, I know
I can see that I get a bit agitated mentally.
But I also on the weekend like to have that
time with family, whether it's we go to a cafe
and do a hike or something and not have your
phone like were and none of them are allowed their technology
and we're just together because that is how things always
(21:19):
used to be. Yeah, and I think we're all creating
that connection without the ding ding ding and feeling like
you need to cheapphone do you really no, don't need to. Yeah,
you know, and taking that pressure away that feels really good.
Speaker 1 (21:32):
Just conversations are so real too when you're just like
with someone present, Yeah, I agree. I think that's a
really really nice one. Yeah, and with them just because
I love mental health so much. Do you ever in
times of like, because you're juggling many, many, many balls
in the air, is there ever a time where you're like,
(21:53):
I'm gonna see a therapist or a counselor just to
help me manage and move forward quicker and process quicker.
Like we're talking about the gen how they're like super
in LA too. Like if I say I have a therapist,
They're like, oh I have three yeah, And I'm like okay,
Richie soz. But you know, is there that like do
(22:16):
you go through phases where you're like, all right, this
is a I know you're big on like life coach
kind of stuff. Is that you're kind of like mental
health like coaching, because like I believe, to be as
successful as you are, there's got to be someone in
your corner being like, Okay, here we go. Look, I
need you to look at this. You need to look
at this part of yourself.
Speaker 2 (22:36):
You know what I mean, well, I think and he's
passed away now. But the last twelve months of my life,
I did the Kur and Ray K two Elite program,
which was probably the most o what is the word
incredible is not a big enough word, but and confronting
journey because you are held accountable, but you're also taught
(22:57):
to constantly reflect, like every week on the decisions you've made,
the actions you've taken, and then you have to show
up at the end of each week and say what
you're going to say, say what you're going to do,
and then you get checked in on and having two
coaching calls a week. That was brilliant because what you
learn it's actually not about your business. You go in
(23:17):
thinking you're doing a business course, but you're going in
your business is a reflection of where you're at. Yeah,
so it digs deep on all of the patterns of
behaviors that you have as a human that you don't
even know you have, and where they come from. And
when you start to understand that, you catch yourself. Now
I catch myself or I can sense in someone else
I see a pattern. I'm like, oh, that's not personal,
(23:38):
that's just a pattern. They're not aware of I can
probably help and support them in a different way. And
it's not about me, like you know how we take
things personally, but often what's really going on. And so
for me that it was like a twenty four hour
coaching call, slap in the face, therapy, all of it
all in one. And I will forever feel greatful for
(24:00):
that time that I had. It was just life changing.
Speaker 1 (24:04):
And I heard you say right before we went on,
you talked about showing up. And I think, like every
time I have a call with you, because you we're
on different time zones, and I think last call we
had together, you're in Turkey, you know what I mean,
We're in and it was dark for you, it was
light for me like it was I don't know what
(24:27):
time of the day it was for you. But you
are always like you show up every time, and you're
so good at holding space for other people. So that's
probably not just a testament too, but also that training
that you've done in kind of like it almost feels
like you've done a course in human behavior, and like
you said, like understanding and seeing all. They don't maybe
feel comfortable when I talk about that. Let's see if
(24:49):
I can just what I can do to help that person.
Speaker 2 (24:52):
You know, I think you just picked the perfect word,
which is my most favorite word. Behavior that tells you
the truth of everything. You know, people can tell you
whatever you want to hear, but how they behave is
the truth.
Speaker 1 (25:03):
Yeah.
Speaker 2 (25:04):
And so I've always taught our team, don't look at
what someone says, you look at their behavior. The behavior
will tell you the story. And it's really fascinating. You
see it in your children, you see it in your family,
your friends, how people behave, Like it's just yeah, it's
the truth.
Speaker 1 (25:22):
Yeah, I love it. Yeah, it makes sense too. And
it also that saying like you've got to walk the
talk kind of thing. You get to see if people
can really walk what they're saying.
Speaker 2 (25:33):
Yeah.
Speaker 1 (25:34):
And I think what you've done as well is by
creating this space around like as a leader, being able
to like almost like read a situation, you're allowing people's
true behavior to come out to is you're creating a
safe space for people to be like, hey, this might
not be working for me, but can I do this
for you? Or like we were talking about the beautiful
(25:55):
Cooper who's like a genius creative, right, and you just
sent me some very amazing artwork. We can talk about
it because we'll launch by the time this comes out.
Your amazing collaboration with Creation Juice here Los Angeles.
Speaker 2 (26:08):
So I've been drinking that juice since twenty fourteen.
Speaker 1 (26:11):
We're literally going there straight after this podcast. I'm obsessed
with the fifty Shades of Green. But like knowing it's
almost like, because you watch behavior, you probably know where
each person suits you best. Like for me, I love
working on Telly and all that. You're like, I've got
the person. Lola's coming with me, you know, like you're
so good at reading and seeing. The thing that fascinated
(26:33):
me about you that you said right before this, because
we were doing a couple of work emails together, I
didn't know this about you where you were like, no, no,
I'm not creative, Lola, I'm operational. I'm big. And I
was like, oh fuck, I had no idea. And as
soon as you said that, I was like, okay, Like,
because my brain is totally create I'm the opposite. I'm
like full and I was like, let's get them to
(26:54):
do this, let's bring it these props. And so I
love that you know that about yourself. So would you say,
like that is your strength? That operational like holding space
for people to almost flourish as the personalities are, Like
being able to see someone that's so good at marketing
and creating art work and all of that, or like
being able to say, like I love Telly, You're like yep,
(27:16):
Laula's going to do this with me? Is that kind
of like a superpower of yours.
Speaker 2 (27:19):
It's my absolute superpower and passion because whenever you see
a situation, my brain can already figure it out in
a It figures it out in a way of like
who should be next to each other, who should be
telling each other?
Speaker 1 (27:30):
Who what?
Speaker 2 (27:30):
I used to be obsessed with rosters. The girls will
find this hilarious at work when they hear this. Six
years I've just let go of the rosters. They're like you,
and they've been trying to get it off me for
two years because I love the dynamics of putting people together.
Because some people will lift somebody else up, and some
people don't know how good they are. You've got to
bring out the best and someone they may not see
(27:51):
that in themselves, So putting them in situations where they're
going to shine and so that's my Yeah, that's my passion.
It's like that vision of human behavior together.
Speaker 1 (28:00):
Oh so you get the chemistry and everything. I don't
understand that.
Speaker 2 (28:04):
Yes, no, it's like I see it everyone. I see it.
If I'm sitting in a cafe. My husband always says,
I'll never be able to enjoy service anywhere I go
because you're always like, like, even from an operational perspective
of timing, and you know, if that person turned left
instead of turning right right now, that would have been
a quicker order or like my I can't stop in
that way. Oh my god, Yeah.
Speaker 1 (28:23):
You would have been the world's best TV producer.
Speaker 2 (28:27):
I don't know about that, but yeah, from a hey
look Kylo TV, let's just put it out there. And
speaking of this, I do want to know what is
next for Kylo because it's been such a joy to.
Speaker 1 (28:37):
Work with you. I can't tell you how excited I
get when like an email Pink Store and they're like,
well we need a story or well we need yoga posas.
I'm like, I gotcha. I love all that kind of
like content piece. It's so much fun. But I feel
like you're really on the pressipice, especially here in America
(28:58):
about to do a massive, massive TV show that I'm
honored to be part of and so excited to see
it come to life.
Speaker 2 (29:06):
There's such a magic. Have you been on a TV like,
have you worked on a TV set? And I'm trying
to think about it making me nervous. Stop saying the
word massive.
Speaker 1 (29:16):
I love it. So there's okay. I'm excited for your
producer brain because you naturally have one. I'm about to
tell you that there's a magic on a TV set,
which is why I'm so pumped to do this. I'm
so excited where people it's your operational brain is going
(29:36):
to like and I want you. I want to tell
you this. If you get nervous, flick into that mode
because it's so fun to watch. You've got like a
dop camera operator. That's going to be exciting. Yes, So
we'll just anytime you're nervous, I'll be like operations. Pretend
you're an executive producer. It's going to be your trick
because it is so much And remember, anytime you're nervous,
(29:58):
just like have a code or something or like knock
my leg and I'll be like I got you. It's
so much fun to be in the magic of that. Okay,
and so I think and now, so okay, that's what's
next for Kyli. You're about to this humongous Okay, sorry,
I won't keep taking that TV show. You've got this
awesome collab starting with Creation Users. I think there's like
(30:18):
twenty five stores or something all over Cali already. How
on earth? Like what? Like, I'm so pumped for you?
What is next? Like this is coming out in jan
so like, feel free to say whatever you want.
Speaker 2 (30:31):
Yeah. No, We're very honored to be working with Creation Organic.
They're an extremely reputable company that is based on integrity,
so looking for and female founders. Of course, that's.
Speaker 1 (30:40):
Always excites I met the founder, yes, and.
Speaker 2 (30:44):
Then after that, we are in February launching in Beauty
Space and Bloomingdale's across the US, so that's really exciting.
Speaker 1 (30:52):
I did not know that.
Speaker 2 (30:53):
Yeah, so that's exciting. And then I think there's a
little bit more of watch this space in this sporting world.
I won't say much more on that now, there is
there is some great exciting things coming. And we're also
in the process of launching across the UAE and into
Kuwait as well, which is really and then into Germany
in February into Niche Beauty. So yeah, and I think
(31:15):
the reason sometimes those things take longer is actually just
compliance for each country, so an opportunity will present, but
then it's like a three or four month journey of approvals.
Speaker 1 (31:26):
So yeah, how exciting. It is exciting. So thirty percent
of this audience is American yep, the rest of Aussie's
so they'll be fine with our accidents. I still say
stuff in until Americas that there, like what did you say?
Because I'm like, yeah, we'll give it a red hot
crack and they're like, oh what. But to Americans listening, now,
(31:48):
where can they get Kylo? I know it's we can
order it online no pros.
Speaker 2 (31:52):
Yes, so you can get Kylo nutrition online in Nieman
market stores soon to be creation. You can go on
an amazing five day cleanse detox program. But obviously you're
very much a part of Lola and a huge support
and help for us in that here, which is exciting.
Speaker 1 (32:08):
So excited to do the cleans, like I'm being in
like no, no. In the meeting, I was like, can
we throw some bone brows? Like all this cool stuff
that we're all gonna do together.
Speaker 2 (32:18):
Yeah, and I think that collaboration long term will be
really successful one because of everything that they're about. And
then Beauty Space coming in February, so yeah, exciting times.
Speaker 1 (32:31):
Yeah.
Speaker 2 (32:32):
And in Australia obviously online and we're across sixty wholesale
outlets and we're in a lot of gyms as well,
so we're going more into the fitness world amazing.
Speaker 1 (32:41):
Well in Australia, it's so easy because you can just
like literally order away and ye'll be there in a
couple of days.
Speaker 2 (32:48):
Yes, that's right.
Speaker 1 (32:49):
So oh my goodness. Well I can't wait to see
what is next for and Qi Kylo and for you
and for everything. I think you're such a go getter.
What is this is my final piece of the puzzle,
But like, what do you want people to feel when
(33:09):
they're getting their kilo they're having their kilo nutrition that
you know what I mean? Like what's your goal? Like
what do you want it to evoke within people?
Speaker 2 (33:19):
I want people to feel that moment of that ritual
and that elevation. So you're doing something that is nurturing
your body, it tastes good. It's about the whole experience
and also the fact that you can do so much
more with the product in relation to cooking and putting
into your food. To me, banana bread, chai pancakes. To me,
(33:40):
it's a lifestyle choice. Yeah, you know, And I think
go one a the days of twenty pills and feeling
like you're rattling as you're walking around. It's like that's
what I feel with Kylo. It's like everything in one
but it's enjoyable, tastes good. Yeah, it's a moment.
Speaker 1 (33:55):
Yeah, I like that to any potential entrepreneur listening to
this being like, Okay, this is so inspiring. I've got
a dream, I want to do this thing.
Speaker 2 (34:06):
Don't do it?
Speaker 1 (34:09):
But what advice do you have? Like, like, how do
you manage the setbacks? Like what if someone does have
an idea, you know, like what would you say to
that person that's like, you know, you standing out of
the schoolgates with kath being like, oh, like we need
something here, like there's something missing, you know, Like what
advice would you give?
Speaker 2 (34:29):
Well, I think the biggest advice that I have only
learned in the last couple of years because we have
had plenty of setbacks and times of really high stress
where we literally only make deadlines even like the need
Marcus moment. We just made deadlines for our orders because
of the compliance took so long for the FDA, and
you think it's going to happen, and then there's like
months delay and you're like, oh my god, we actually
(34:51):
going to make it. We made it within forty eight hours.
Speaker 1 (34:53):
Like no, it was high, Like it was so stressed
to sleep. You want to sleep before.
Speaker 2 (34:57):
You get a huge fine if you don't make the delivery. Right. Yeah,
so you're learning all of these things. You go, yeah,
we can do that. Yeah we're in and then oh,
now we're going to make it happen. I think what
I've learned, and I try, and don't get me wrong,
I still get stressed. Of course that'll never go. But
every setback is exactly what's meant to happen to you,
(35:20):
really literally, because if you don't have that setback, you
don't learn a lesson, and you're meant to have like
fearlessly failing lower. That's what you're about, right. You have
to have those moments to learn and understand for next time,
but to also have that respect and appreciation for when
the things do go right for you easily, because if
it was all easy. One would all be doing it,
(35:40):
but two you would have you would have no gratitude,
you would have no true appreciation for where you are.
And so I always even the other day is my
husband works in the business now as our expert director,
and he bought me a problem and it was a
bit of a high stress know went, we're exactly where
we're meant to be in this moment, so what ever
(36:00):
this is, it will have like a great outcome at
the end, but it's just going to take longer than
we thought. And then of course, and you're managing cash
flow and how that's going to work. And it always
works out if you keep showing up. It's if you
walk away it won't. So I think, my you just
got to get back up again.
Speaker 1 (36:19):
I love that. And I think as well, like if
you walk away, probably gonna have regret. And I'm big
on not having regret when I'm in my rocking chair
at ninety you know what I mean.
Speaker 2 (36:29):
Or rocking chair every afternoon because of the stress.
Speaker 1 (36:33):
Thank you so much for letting me be a part
of your journey, because I feel like we've got so
many fun times ahead of us. Yes, and I'm so
looking forward to our little Florida adventure as well to
the listener. In the show notes, we're going to put
a discount code as well, So if you want to
(36:54):
get a discount on any of the beautiful range, and
if you are, I'm busy, visit Kylo Medispa because it
is so deliciously luxurious. I feel like I'm transported somewhere
else when we go there.
Speaker 2 (37:10):
Yeah, and I hope that people get the feeling when
they I really don't want that barrier of like it's
too fancy. It is not. It just gives you the
sense of luxury. But we're warm and engaging, and that
is our motto. Everybody is welcome and everybody is entitled
to take time out for themselves.
Speaker 1 (37:25):
Well you nailed it, my friend. Thanks, thank you. I've
love chatting.
Speaker 2 (37:29):
No, thank you, and it's an honor to work with
you too. We're very lucky to have such an icon
as part of our business mate.
Speaker 1 (37:36):
I'm wrapped. We're going to have the best time ever.
That's a wrap on another episode of Fearlessly Failing. As always,
thank you to our guests, and let's continue the conversation
on Instagram. I'm at Yamo Lullaberry This potty my word
(37:57):
for podcast is available on all platforms. I'd love it
if you could subscribe, ripe and comment, and of course
spread the love.
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