✅ Communication skills are more critical than ever—whether you're a doctor talking to patients or a business leader giving a presentation. In this episode, Ivan Wanis Ruiz shares tactical, science-backed strategies to help you speak so people listen, remember, and act.
You’ll discover how to improve client satisfaction by using customer communication techniques grounded in relationship-based care. Ivan’s unique approach blends insights from public speaking tactics, professional wrestling, and even police interrogation to teach practical skills anyone can use.
🔥 Whether you're a high income professional struggling with how to be heard, or a business owner wondering how to be a better speaker, this episode breaks down:
The secret to client trust (it's not about science—it’s about listening skills)
How AI is changing everything and why human connection still wins
The real reason audiences are bored (and how to be unforgettable)
How charisma in public speaking is actually a set of learnable physical actions
🎙️ Ivan Wanis Ruiz, author of End Boring, explains how to:
Translate ideas into tactics
Simplify complex ideas into relatable messages
Apply storytelling and empathy to build trust
Make people feel heard—even when there’s no immediate solution
If you’ve searched “how to improve communication skills as a doctor,” “ways to connect with your audience,” or “why patients don’t listen,” this episode gives you actionable wisdom and tools to upgrade how you speak and lead.
To check out Ivan's book, "End of Boring", visit: https://amzn.to/4gic5w4
Timestamps (21:11):
00:00 – Intro & Guest Welcome
01:05 – Two truths and a lie: Ivan’s communication roots
02:15 – Who Ivan serves & why tactics matter
03:40 – Why doctors need tactical communication skills
04:55 – What clients ask Ivan about communication
06:30 – Listening vs talking: How to make patients feel heard
08:00 – The epidemic of boredom in communication
09:40 – Communication tip: Let people talk & repeat back
12:10 – The science behind satisfaction in healthcare
13:45 – Business owners, AI, and future of connection
15:00 – Why storytelling beats technical expertise
17:05 – Ivan’s public speaking journey
18:20 – Can introverts be great communicators?
19:30 – Where to find Ivan & how to get better
20:30 – Final thoughts & call to action
#CommunicationSkills 🗣️
#IvanWanisRuiz 🎤
#PublicSpeakingTips 🎙️
#DoctorPatientCommunication 🏥
#ImprovePatientSatisfaction ❤️‍🩹
#EndBoring đź’¤
#RelationshipBasedCare 🤝
#AICommunication 🤖
#CharismaInSpeaking ✨
#ListeningSkills đź‘‚
#HealthcareCommunication đź’¬
#SpeakingTactics đź’ˇ
#BetterPresentations 📊
To check out the YouTube (video podcast), visit: https://www.youtube.com/@drchrisloomdphd
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