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September 12, 2024 41 mins
“Historical and contextual data about customers are invaluable for personalization and service quality.” - James Warriner James Warriner joins me today to explore the intricate world of data migration. As organizations seek to modernize and optimize their data handling capabilities, understanding the nuances of data migration has never been more critical. We'll explore leveraging AI and advanced tools to improve data quality and unlock its long-term potential. James is the COO of Precision Bridge and has a rich history in service management. He began his career with a consultancy specializing in Remedy in the UK and has amassed experience across various service management platforms over the years. James joined Precision Bridge about two years ago and has been instrumental in driving innovative data migration solutions. This week on Find Flow: The importance of not discrediting data prematurely Systematic improvement of data quality through algorithms and transformations Leveraging big data for trend analysis and segmentation with AI Customizations and configurations during data migrations Tackling data integrity and mapping challenges in migration projects Understanding the business impact of retaining valuable data Strategies for effective data migration planning The role of automation and testing in ensuring successful data migration Resources Mentioned: Precision Bridge - https://precisionbridge.net/ DevOps Institute’s Upskilling IT Report - https://www.devopsinstitute.com/upskilling-it/  70:20:10 Model - https://trainingindustry.com/wiki/content-development/the-702010-model-for-learning-and-development/  Book: Mindset: The New Psychology of Success by Dr. Carol Dweck - https://adrvantage.com/wp-content/uploads/2023/02/Mindset-The-New-Psychology-of-Success-Dweck.pdf Connect with James Warriner: Precision Bridge James Warriner on LinkedIn Find Your Flow in IT Operations Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | Stitcher | Spotify | Amazon Music Be sure to share your favorite episodes on social media to help me reach more IT Operations leaders, like you. Join me on Facebook, Twitter, Instagram, and LinkedIn. For more exclusive content and information, visit our website. While you’re there, don’t forget to grab your free gift: The 9 Ways to Accelerate Your Service Reliability Strategy.
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