In this episode of Fintech for the People, Amee Parbhoo, Managing Partner at Accion Venture Lab, sets the stage for a deep dive into four key areas where AI can empower fintech companies to expand the reach and effectiveness of financial services to underserved populations: compliance, credit decisioning, customer engagement, and workflow optimization.
Starting with compliance, Amee discusses how AI streamlines customer screening and KYC compliance for thin-file or no-file customers with Ashok Hariharan, CEO of IDfy. Next Amee interviews Benjamin Njenga, Co-founder and Chief Customer Officer of Apollo Agriculture, who shares the insights on implementing AI in credit decisioning and underwriting for smallholder farmers in Africa. Later, Ananth Gudipati, Founder of Sukhiba, joins to discuss AI's role in customer engagement, particularly using conversational commerce for small retailers and wholesalers in Africa. Lastly, Amee Parbhoo talks to Nicolas Yepes, Co-founder and COO of Moffin, offers perspectives on using AI to optimize backend workflows for financial institutions.
00:00 – 13:40 – Ashok Hariharan, CEO of IDfy
13:40 – 24:30 - Benjamin Njenga, Co-founder and Chief Customer Officer of Apollo Agriculture
24:30 – 36:40 Ananth Gudipati, Founder of Sukhiba
36:42 – 44:25 Nicolas Yepes, Co-founder and COO of Moffin
To learn more about IDfy, Apollo, Sukhiba, Moffin, please check their websites.
And learn more about Accion Venture Lab on LinkedIn and X (Twitter).
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