Miguel Armaza sits down in NYC with Anré Williams, Senior Executive Advisor at American Express. Anré has spent over 35 years at Amex, rising from summer intern to, most recently, CEO of American Express National Bank (which represents ~60% of the company's revenues). Under his leadership, Amex transformed its banking business into a top 25 US bank by assets.
Amex is one of the oldest financial services companies in the world. The company is 150 years old and in 2024, they reported record revenues of $66 billion dollars.
We discuss:
- The Amex playbook for maintaining industry-leading low loss rates even through major economic crises
- Building the AmEx digital bank from a small operation into a powerhouse with over $100 billion in assets
- How hyper-targeted data analytics revolutionized Amex's global expansion strategy
- Lessons from pioneering fintech partnerships with disruptors like Square, insights on effective mentorship... and lots more!
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Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
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