Fintech Unleashed: Unlocking Innovation in Finance

Fintech Unleashed: Unlocking Innovation in Finance

At the intersection of finance and technology, Fintech Unleased showcases the world of financial technology and its impact on banking. Hosted by Engage fi, the podcast invites subject-matter experts and thought leaders to hold open discussions, participate in interviews, and provide their perspectives on all matters relating to fintech. Discover how startups, incumbents, and tech pioneers are reshaping the industry, and how financial institutions can leverage these developments to drive innovation, growth, and sustainability. Benefit from exclusive access to industry insights, expert opinions, and success stories from visionary leaders who are shaping the future of finance. Subscribe to "Fintech Unleashed: Unlocking Innovation in Finance," and join this exciting journey with Engage fi into the transformative world of fintech.

Episodes

May 8, 2025 24 mins

Virginia Heyburn is back with another episode of Fintech Unleashed. On today’s episode, Virginia is joined by Joe Dugan, Strategic Advisor at Engage fi. Together, they explore the importance of operational efficiency, the challenges faced by banks and credit unions, and how channel optimization can enhance the member/customer experience and lead to significant cost savings.  They also discuss the need for a customer-centric approac...

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Virginia Heyburn is back with another episode of Fintech Unleashed. In today’s episode, Virginia is joined by Dr. Art Harper, Engage fi’s Strategic Consultant, Payments, to explore the role of AI in payment decision making. They discuss how AI-driven solutions can streamline processes, enhance personalized offers to strengthen customer/member relationships, and even support financial literacy initiatives.

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Virginia Heyburn is back with another episode of Fintech Unleashed. On this episode, she is joined by Anne Miela, Engage fi’s Vice President of Implementations to explore core modernization as an efficiency strategy. They discuss what makes core conversions unique in today’s landscape, how financial institutions can leverage them to drive efficiency, and the key steps to ensuring a core conversion delivers the desired results.

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Virginia Heyburn is joined by Fabio Biasella, Director of Strategic Services at Engage fi to discuss the top trends banks and credit unions should be prioritizing in 2025. As we look ahead to a new year, the industry continues to evolve quickly, bringing both challenges and opportunities. From modernizing operations and embracing artificial intelligence to engaging the next generation of customers and navigating open banking, they ...

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Virginia Heyburn is back with another episode of Fintech Unleashed. On today’s episode, she is joined by Duncan Taylor, SVP, Chief Operating Officer at the Washington Bankers Association to explore Gen Z’s role in shaping the future of the banking industry. They discuss what financial institutions are prioritizing when hiring Gen Z, tackle common misconceptions this generation has about working in banking, and examine whether tradi...

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Many FIs struggle with sunsetting communications systems and outdated technology, causing a disconnect across all channels. Integrating communication platforms will enable FIs to streamline processes among employees, customers/members, and partners and create a second-to-none customer experience. Engage FI's Stacey McClure addresses the pain points FIs face in this arena and explains why NOW is the time to act and transform.

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In this episode, Virginia Heyburn is joined by Engage fi’s Co-founder & CEO, Jenn Addabbo, to celebrate National Women's Small Business Month. They discuss Jenn’s journey to entrepreneurship, female leadership in a male dominated industry, the unique strengths women bring to the table, and how today’s leaders can support and mentor the next generation of female trailblazers.

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In this episode, Virginia Heyburn is joined by Jenn Addabbo, Co-founder & CEO of Engage fi to discuss the evolving landscape of the payments industry. They dive into the latest trends, from emerging payment types like real-time payments and digital wallets, to the growing importance of fraud management in a world where security is paramount. Virginia and Jenn will also explore the foundational technologies driving these changes...

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Virginia Heyburn, Director of Research, Insights, and Advocacy is back with September's Ten in 10 where she addresses the most impactful news stories in the world of finance. In this episode, Virginia discusses significant developments in the regulatory landscape, profitability trends in fintech, lending challenges faced by credit unions, and the unprecedented amount of mergers between banks and credit unions. One of the most ...

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On this episode of Fintech Unleashed, Virginia Heyburn is joined by Jim Roche, President of the Maine Bankers Association to discuss the most critical and timely topics impacting bankers today. They cover the evolving regulatory landscape, trends in bank mergers and acquisitions, and the future of banking technology.

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In this episode Virginia Heyburn is joined by Fabio Biasella, Director of Strategic Services, and Joe Dugan, Strategic Advisor, to dive into one of the most pressing topics in financial services – the anticipated interest rate cut. They discuss its impact across the balance sheet, covering everything from deposits and loans to operations and strategic planning for banks and credit unions. 

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Randy Hultgren, President & CEO of the Illinois Bankers Association joins Virginia Heyburn to discuss the implications of the recently passed Interchange Fee Prohibition Act in Illinois, its broader national impact, and the importance of maintaining a level playing field and fair regulation for financial institutions. 

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Virginia Heyburn is back with this month’s Ten in 10, where she explores the top news stories impacting the financial services industry. On this episode, Virginia discusses the impact the presidential ballot has on financial institutions, the growth of real time payment networks, trends in bank earnings, and the state of the economy. The CrowdStrike incident shined a light on the importance of operational risk management and Virgin...

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Engage fi Co-Founder and CEO, Jenn Addabbo is joined by Carrie Birkhofer, President & CEO at Bay Federal Credit Union, Kathy Courtney, COO at Greenstate Credit Union, and Julie Kleffel, EVP & COO at Seacoast Bank. In this episode we shine a light on some of the incredible women who are making waves in the world of finance. We dive into their inspiring journeys to leadership, highlighting the importance of mentorship and bal...

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In this episode, Virginia is offering her insights into the evolution of Apple's Buy Now Pay Later feature, the results of the FDIC Quarterly Banking Profile for Q1, and the rise in corporate bankruptcy filings. This month brought positive news for credit card issuers and borrowers, hear Virginia's take on this development. 

Dominating the news cycle this month is the growing concern over security in the evolving...

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Renee Christoffer, President & CEO at Veridian Credit Union, Michele Dean, President & CEO at Suffolk Federal Credit Union and Whitney Woyke, EVP, Innovation & Strategy and Banking Services at Emprise Bank join Virginia Heyburn, Director of Research, Insights and Advocacy at Engage fi on part 1 of this exciting two part series. All these extraordinary women have broken the glass ceiling in the world of finance. They cha...

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Forming a strategic plan is more than checking a box. It gives your bank or credit union both direction and purpose. Successful strategic planning requires a well-informed approach and actionable initiatives to support your strategic vision. On this episode, Fabio Biasella, Director of Strategic Services, joins Virginia Heyburn to discuss the intricacies of the planning process, timing and how to translate tactical initiatives into...

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Andres Pasantes, President & Chief Operations Officer at Engage fi sits down with our new Director of Strategic Services, Fabio Biasella to discuss the growing need for strategic guidance within the financial services industry. Fabio’s extensive experience in retail banking with a focus on strategic and financial analysis will offer invaluable benefits to our clients as they look to innovate and grow. 

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Banking and fintech are coming together to redefine traditional banking models through Banking as a Service (BaaS). Virginia Heyburn is joined by Joe Dugan, Strategic Advisor at Engage fi, on the latest episode of the Fintech Unleashed Podcast to explore the exciting topic of BaaS. They discuss the opportunities, challenges, regulation concerns and the hallmarks of a successful BaaS partnership.

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In this episode Virginia Heyburn offers her insights into the recently released first quarter earnings reports for banks and credit unions, the regulatory talk surrounding the Bank Merger Act, and the momentum gained by the FedNow Instant Payment Network. AI is once again dominating headlines and Virginia weighs in.

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