3PL Expert Casey Armstrong from ShipBob

Episode 44

In this episode, we will be interviewing the Chief Marketing Officer of ShipBob Inc, Casey Amstrong. He is an expert in marketing, fulfillment, and eCommerce space as a whole. We will talk about ShipBob, an end-to-end fulfillment solution that brings the same 2-day shipping from Amazon to a wider array of businesses

Let’s dive right in and learn more about ShipBob and the current updates in fulfillment during the COVID-19 situation.

[00:01 - 06:59] Opening Segment

• Casey shares the story about his broad background career experience in E-commerce 
• Casey talks about ShipBob story, their mission, location, and how they were started

[07:00 - 14:34] Logistics and Cost-Involve 

• Casey talks about the logistic of how ShipBob works
  • Integrated with all the major carriers and market places
• Casey shares the understanding of the Cost-involve 
• Casey shares about the process to get the details on the pricing etc.

[14:35 - 25:59] Locations and Warehouse Systems

• Casey talks about the locations of ShipBob and the upcoming expanded locations
• Casey shares about their warehouse systems and the two-day experience
• Casey talks about the changes in eCommerce, fulfillment, spot check, and carriers during the COVID-19 situation 

[26:00 - 36:39] Q4 pricing and Packaging 

• Casey talks about the custom packaging process of ShipBob
• Casey shares about the Q4 and ShipBobs’ game plan in the increasing Volume 
• ShipBob on returns handling process and how the spot-check goes 
• Casey talks about the shipping discounts and freight partners 
• ShipBob does not increase any Q4 pricing

[36:40 - 41:12] International shipping and warehouses 

• Casey talks about the gameplans international shipping and warehouse locations of ShipBob
• Lightning Round segment with Casey
  • Favorite book:
    • Sometimes a Great Notion - by Ken Kesey
    • The War of Art - by Steven Pressfield 
  • Hobbies: Going to the beach and other physical activities
  • Successful e-commerce entrepreneurs vs. people who give up: The persistence 
  • How to Connect with Casey - links below

Resources Mentioned:

• ShipBob 
• Sometimes a Great Notion - by Ken Kesey
• The War of Art - by Steven Pressfield 

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Connect with Casey on Linkedin and Twitter. You can also send him an email to [e-mail].

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