Combining Data, Modern Technology and a Strong Mission to Innovate & Grow

On this episode of the FIsionaries podcast, I’m joined by Luis Cruz, Chief Information Officer at Educational Federal Credit Union. Luis provides a captivating exploration of EdFed's approach to digital transformation, including a focus on data, analytics and innovation for serving their members, communities and employees. EdFed has achieved historical growth by deploying modern technology without sacrificing a legacy of serving the educational community. Their unique outreach program aimed at fostering financial literacy among youth and the community as a whole is a case study for success. We will also unveil how EdFed Credit Union is successfully navigating an increasingly volatile banking ecosystem with the help of employees who understand and support the credit union’s mission.