FNF UNPLUGGED

FNF UNPLUGGED

Providing real solutions for real industry challenges, and the success tools to help you grow your business. FNF Unplugged delivers insight from industry leaders across the country in a fun and informative download. FNF Unplugged is a National Agency Operations Production. This podcast is being provided for informational purposes only. The podcast is not a comprehensive overview of the subject and is not intended to provide legal or financial advice, or an endorsement of any product or business. The views expressed by podcast guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent including Fidelity National Financial or its directors. Please seek legal or financial advice before taking any action on the matters or products discussed herein.

Episodes

May 9, 2022 29 min

After back-to-back record setting years, the real estate industry is adjusting to higher interest rates while consumers deal with raging inflation, higher gas prices and watch their retirement savings dwindle each day. If your business wasn't healthy prior to this downshift, we don't blame you- we've all been busy! Now is the time for a check up, and FNF can help you. In this episode, Chuck Cain invites FNF's Vice P...

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Rising mortgage interest rates grab headlines, but that's not the only thing real estate professionals are adjusting to. Information security is also top of mind as regulators and lenders require title agents big & small to secure their data. Real estate brokers will also be impacted if they fail to comply with strict security measures. In this episode, FNF's Chuck Cain welcomes industry veteran James O'Donnell, Pre...

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It's been almost three decades since the real estate industry has seen an interest rate spike like we've experienced in the past 90 days. The benchmark 30-year-fixed rate mortgage flirts with the 5% range, cooling the purchase market and all but extinguishing the refi market. For perspective, analysis, and projections, FNF's Chuck Cain calls on Black Knight VP of Enterprise Research and Strategy Andy Walden.

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The shift back to an office environment creates friction for those employees who prefer working from home. This presents significant challenges for independent agents in retaining key people, or attracting new talent. In this episode, FNF's Chuck Cain welcomes Eric Biro, Founding Partner of Anderson Biro, the nation's leading talent search firm for the title & settlement industry. Biro provides his insight on how to rew...

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Opening doors to home ownership is critical to continuing the health of the housing market, the real estate industry, and title and settlement services. For many, buying a home is merely a dream that seems unattainable. In this episode, FNF's Chuck Cain welcomes Dione Joseph, Commercial Title Underwriter at Title First Agency in Columbus, Ohio. Chuck and Dione chat about their efforts to make home ownership a reality for more p...

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Our industry is constantly changing, and with new leadership at the Consumer Financial Protection Bureau, expect even more scrutiny of the real estate sector, and that includes title  settlement services. In this episode, FNF Senior Vice-President for National Agency Operations Chuck Cain provides an in-depth analysis on the issues and concerns the CFPB will pursue and what industry professionals need to be aware of.

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RON is still a mystery to some, offering a bag of time-saving technology to improve the title & settlement industry. Others argue that RON isn't safe and will replace experienced staff providing good old fashioned customer service.  In either case, we all need to learn about RON. In this episode, FNF's Chuck Cain welcomes Nicole Booth from Notarize to introduce us to the evolution of fully digital closings.  We'll l...

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You've built a successful business based on relationships, excellent customer service and closing transactions on time. Now, you're ready to call it quits and cash in. But how much is your business really worth? And have you made the right moves behind-the-scenes to not only attract a buyer, but deliver success after you're gone? In this episode, FNF's Chuck Cain welcomes title industry mergers & acquisitions ex...

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If clip art and licking stamps are still in your marketing plan, it's time to shake it up! And for those of you who have mastered social media, what you were doing last year might not work this year. In this episode, FNF's Master of Marketing Linda Grahovec invites Bowe Digital's Wayne Stanley to share what's working, what's not, and why TikTok isn't just for silly dance videos.

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As the real estate profession continues to evolve, adopting digital solutions to save time and improve customer service, the transfer of secure funds remains critical. In this episode, FNF's Linda Grahovec welcomes Jason Nadeau, Senior Vice-President and Chief Digital Officer of the FNF Family of Companies. Jason takes a deep dive into the various digital payment options, how they work, and what's appropriate for the real e...

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The pandemic forced all of us to do business differently. For some, that meant drive-through closings. But others took the leap of faith into the digital world and completed transactions via Remote Online Notary or RON. What was once only talked about became a reality. In this episode, FNF's Chuck Cain welcomes two of the leading experts in the industry. Stavvy CEO Kosta Ligris and CSO Shane Hartzler join us to talk about the p...

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As we approach year-end, we're already reflecting on what was another record year in real estate, in spite of forecasts that the market would likely cool off. In this episode, FNF's Linda Grahovec welcomes FNF Executive VP & Division Manager Rob Wineman to share his impressions of the past, what reports tell us about the year ahead, and resources he relies on. 

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In the midst of critical, time sensitive email communication that's vital to our strategic partners, consumers and closing transactions, we are bombarded by marketing emails and solicitations that interrupt our effectiveness each & every day. In this episode, FNF's Linda Grahovec connects with BombBomb's Shane Ryan to learn more about digital noise, unwanted distractions, and how it risks our revenue and relationshi...

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Racing. We do it every single day in real estate. We're on the clock, and our performance is measured in time, accuracy, confidentiality and delivering exceptional customer service.  We are always seeking that extra edge that will give us an advantage over our competition. In this episode, FNF's Linda Grahovec scores an exclusive interview with Olympic triathlete Ben Kanute. The Chicago-area native shares the parallels betw...

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The pandemic forced technology change in the real estate industry and much of it's here to stay.  And while AI sounds intimidating and job threatening, that's simply not the case according to Hoyt Mann, President of Alanna AI. With staffing issues a chronic concern across the real estate industry, Hoyt shares the benefits of AI with FNF's Chuck Cain. This is a conversation that will inform, educate and have an impact on...

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Owning any business is challenging, and growing it while balancing day-to-day and month-to-month business and closings is a formidable task. What does it take to scale the operations you're already excellent at providing? For answers, FNF's Linda Grahovec calls on John Williams, Manager/Member at Bluegrass Land Title in Kentucky. In this episode, John shares his career journey, and how he and his team have duplicated their ...

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Regulators are focusing on the real estate and mortgage industries as they attempt to level the playing field and make home ownership more inclusive. As a result, the title and settlement industry will also be involved and independent agents will be responsible for ensuring new initiatives are delivered at closing. In this episode, FNF Senior Vice President of National Agency Chuck Cain details the hot topics attorneys and regulato...

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In an action-packed event in DC, attorneys and in-house counsel from the major mortgage lenders and regulators convened to share what they're working on, with proposed changes that could significantly impact the title and settlement services industry. In Part 1, FNF's Senior Vice President of National Agency  Chuck Cain reports how lenders will handle the ongoing COVID crisis and racial justice reforms.

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FNF's Linda Grahovec is the President of the Illinois Land Title Association for the upcoming year, while FNF's Elizabeth Wysong Berg serves as President of the Indiana Land Title Association through 2021. Both share a passion for the real estate industry, and are advocates for involvement, education and consumer protection. In this episode, Linda and Elizabeth sit down to compare notes and share how, and why, you should be...

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We're busy doing business, closing deals and keeping our customers happy. But who's watching after us and our data? We assume it's safe & secure in the cloud, or that a third party vendor will gladly grant us access when needed.  In this episode, FNF's Chuck Cain invites Premier One COO Kevin Nincehelser to share what independent title agents and our partners must consider when handling their data.

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