Folding Towels - A Podcast for Massage Therapists with Jackie and David

What do clients learn about us before they even get on the table?

In this episode, we speak with remedial massage therapist Nicola Hogan about the communication that sits beneath the hands-on work.

Nicola shares how her early years in hospitality shaped the way she thinks about client care, rapport, timing, attention to detail, and professionalism. We discuss the expectations clients form before they arrive, from websites and booking...

In this episode, we speak with Andrea Pluck from Massage CPE about curiosity, clinical reasoning, lymphatics, continuing education, and the role massage therapists can play in building a stronger evidence base for the profession.

Andrea shares how a serious car accident eventually led her into massage, and how her work grew into oncology massage, manual lymphatic drainage, decongestive lymphatic therapy, education, writing, and case...

What does it really take to go from treating clients in a suburban clinic to supporting athletes on the world stage?

Recorded live at the 2026 Massage & Myotherapy Australia National Conference in Geelong, David sits down with Lily Chiu, an experienced myotherapist and remedial massage therapist whose career has spanned more than three decades across private practice, education, professional sport, and international competition.

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Join us as Jackie and David reflect on the 2026 Massage & Myotherapy Australia National Conference in Geelong.

This year's theme, Multidisciplinary Healthcare for Chronic Pain, brought together massage therapists, myotherapists, researchers, physiotherapists, and other allied health professionals to explore where soft tissue therapy fits within modern pain care.

We share our highlights from the weekend, including presentations on...

What if some of the stories we’ve been told about massage therapy are incomplete… outdated… or just plain wrong?

In this thought-provoking episode, David sits down with Paul Ingraham, former Registered Massage Therapist and founder of PainScience.com, for a wide-ranging conversation about pain science, manual therapy myths, fascia, trigger points, nocebo effects, clinical humility, and the complexity of human hea...

In this episode, we’re joined by Aubrey Gowing to unpack one of the most challenging areas in clinical practice: chronic pain.

Aubrey brings over 40 years of experience in massage education and clinical work to the conversation, sharing a clear and practical framework for understanding why chronic pain develops and what therapists can actually do about it.

We explore the difference between acute and chronic pain, why some condi...

Massage and Myotherapy Australia 2026 Conference⁠

When money gets tight, people don’t necessarily stop spending. They just become more thoughtful about where it goes.

In this episode, Jackie and David chat about what it means to build a massage practice that people come back to, talk about, and choose to keep… even when things feel uncertain.

We explore trust, consistency, being part of your local community, and the small...

Massage and Myotherapy Australia 2026 Conference

We’re revisiting a conversation with Stuart Hinds, a soft tissue therapist with over 30 years’ clinical experience, including work across four Olympic Games and a Commonwealth Games.

This is a practical conversation about staying in the profession.

Stuart draws on his experience in clinic and education to unpack what wears therapists down over time. Physical load. Mental fat...

Have you ever felt relieved when a client leaves?

In this episode, David and Jackie tackle a topic many therapists avoid: when it’s time to let a client go.

We unpack the behavioural red flags, the hidden cost of “just this once,” and how misaligned clients quietly drain your time, energy, and standards of care.

This is a practical, honest conversation about boundaries, professionalism, and running a sustainable pra...

Running a massage business isn’t just about what happens on the table. It’s everything behind the scenes that can trip you up.

In this episode, we sit down with Oliver Garside, co-founder of Rounded, to talk about the real challenges sole traders face when it comes to finances, admin and tax. From messy spreadsheets and confusing software to cash flow surprises and BAS stress, Oliver shares practical ways to simplify you...

In this episode, David and Jackie are joined by Coby du Preez, remedial massage therapist, clinic owner of Muscle Medicine Double Bay, and Independent Director on the board of the Australian Traditional Medicine Society.

Coby shares his journey into massage therapy, beginning not in healthcare, but in the fast-paced world of professional kitchens. What followed was a shift toward work that felt more meaningful, grounded in human con...

Massage may feel like a modern wellness practice, but therapeutic touch has existed for thousands of years. In this episode, David and Jackie explore the history of bodywork across cultures - from ancient Egyptian carvings and Chinese medical texts to Ayurvedic oil massage, Roman bathhouses, and early European healing traditions.

They discuss how massage became systemised through Swedish gymnastics, how it shaped rehabilitation duri...

No-shows still hurt.

Late cancellations still cost you time, money, and energy.

This week, David revisits one of the most practical episodes we’ve recorded – originally released in October 2023 – on non-attendance, cancellation policies, and charging fees.

If you’re unsure whether you can enforce a fee… you can.
If you’re worried what clients might think… clarity matters more than approva...

In this episode, David and Jackie walk through a simple, practical way to write your personal plan for the year ahead.

This is not about five-year forecasts or complicated spreadsheets. It is about deciding who you want to be, where you are now, and what you are willing to resource with time, money, and energy.

We cover:

• Choosing identity before outcomes
• Being honest about your current reality
• Making CPE intentional instead of reac...

The start of a new year often comes with pressure to do more, grow faster, and fix everything at once. In this season opener of the Folding Towels Podcast, Jackie and David take a different approach.

We talk about setting the tone for the year ahead, not through rigid goal setting, but through clarity, learning, and intentional decisions that support long-term practice sustainability.

In this episode we cover:

Why early-year planning ...

We wrap up the year with a fast, fun look back at our favourite moments, big laughs, unexpected lessons, and the episodes that made 2025 unforgettable.

Join Jackie and David for a light, joyful finale as we celebrate the wins, thank our listeners, and share what’s coming next year.

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December hits. Schedules implode. Clients shuffle like mad. And every therapist asks the same thing: should I just take a break? David and Jackie cut through the chaos with a fast, honest look at Tetris Month, why January goes flaky, and how to protect your sanity. Learn how to plan time off, set boundaries, manage client expectations, and actually return rested rather than wrecked.

We chat about what it really means to pause, brea...

It’s December, the Facebook groups are buzzing, and massage therapists everywhere are asking the same question: Do I have to give my clients gifts?

In this episode, Jackie and David dive straight into the holiday chaos and cut through the pressure, guilt, and mixed messages that show up every year.

They explore why you never owe anyone a present, how to express genuine gratitude without turning Christmas into extra labour, and...

It’s that time of year: calendars are turning, and price changes are on the horizon. In this replay (Season 1, Episode 32) of one of our most practical episodes, David and Jackie break down exactly how to raise your massage prices - without guilt, anxiety, or losing clients.

If you’ve ever typed out an apology post or stressed about charging your worth, this episode is for you. Your business needs to grow, and your price...