Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:02):
Hello everybody and
welcome to the Follow Rand
Podcast.
This is your host, grantMcGaugh, and I'm here at the
Jackson Health System because Ilove the people at Jackson
Health.
They've just been such a greathost for me, inviting me in
talking to a number of differentexecutives about their career
journey, what has gotten theminvolved in the healthcare
(00:25):
system and why do they do whatthey do.
Because some of them have very,very difficult jobs and I'm
just drawn to that and I want tounderstand more of that.
So we're going to have DrDevita Price, we're going to
talk to her, we're going to havea very good conversation about
her and her journey and thenwhat she got out of this
particular program that we'vebeen involved in and where she
(00:47):
feels she's going to go today.
So, before we get started, drPrice, please introduce yourself
.
Speaker 2 (00:54):
Good morning.
Thank you so much for having me.
My name is Dr Davida Price andI am currently the director of
Jackson Behavioral HealthHospital and Jackson Memorial
System in Miami Florida.
Speaker 1 (01:07):
Well, thank you again
for being here.
And what really got meinterested in what you do?
You're multidimensional.
I mean you have led thatleadership across what's called
child health, behavioral health,and I want to understand your
(01:27):
clinical journey and how thathas shaped your approach to
leadership.
Speaker 2 (01:35):
Yeah.
So my diverse clinicalbackground has taught me the
importance of holistic,patient-centered care.
Each area that I've worked inmaternal health, child hospice,
behavioral health they all havetheir unique challenges, but
they all share a common need forcompassion and empathy and
cultural just humility.
(01:57):
These experiences have reallyshaped my leadership philosophy
to prioritize listening andcollaboration and just really
fostering environments whereteams feel valued and empowered
to innovate and deliver like thebest patient care.
Speaker 1 (02:12):
This is interesting.
Okay Now you went through myprogram right and you completed
the personal brand.
You know strategy or boot plantstrategy.
I want to know what did youlearn?
You know from yourself, youknow as a leader through that
experience.
Speaker 2 (02:30):
I learned some
opportunities, and any good
leader loves opportunities.
You know we always there'salways room to grow, but this
process was very enlighteningand it just really revealed like
my core strength, which I feellike lies in my authenticity and
my purpose.
I learned that leading withintegrity and clarity about my
(02:51):
values helps to inspire, trustand motivate others.
It also reminded me thatcontinuous self-reflection is
very paramount and then justunderstanding my own identity as
a leader, which allows me to bebetter and better serve my team
and the community.
Speaker 1 (03:11):
Okay, I learned a lot
from you as well, and I learned
a lot about what we call brandessence.
You know your particularessence, what you exude, and we
found through our mutualconversations that you're about
healing systems and empoweringleaders and building legacy.
(03:32):
What does that mean to youpersonally and professionally?
Speaker 2 (03:38):
It's about creating
systems that heal not just
physically but emotionally and Iwould say, structurally as well
.
Empowering leaders it means tocultivate future change makers
who can sustain these systems.
Building a legacy is aboutleaving a lasting impact.
I feel so empowering the livestoday and ensuring that the
(04:01):
progress that we make benefitsour generations to come today
and ensuring that the progressthat we make benefits our
generations to come.
Speaker 1 (04:13):
Well, you've done a
lot.
I learned so much fromlistening to you as we mutually
work together to trulyunderstand your internal assets
and then how you lead externallywith your particular brand
right, it's so, so important.
So, as a trauma-informed leader, how do you create
psychological safety, especiallyin your world as high-stress
healthcare environments?
(04:34):
How do you do that?
Speaker 2 (04:36):
That's a good
question.
I prioritize open communication, definitely active listening
and validating my team membersand their experiences,
especially here at BehavioralHealth Hospital, where workplace
violence is in the uproar.
So my safety, the safety of ourstaff here, is very, very
(04:57):
important to me.
So I like to create spaceswhere everyone feels safe to
speak up without fear ofjudgment or retaliation.
I feel like that's veryessential as a leader.
It's also about modelingvulnerability within ourselves
and establishing clear,consistent expectations that
prioritize the well-being youknow and the support of the
(05:19):
staff.
Speaker 1 (05:21):
That's great.
Well, your answer was spot on,as they say.
You know, it was very, verygood.
Now, from, let's say, adifferent lens you talk about a
CNO lens, the chief nursingofficer lens Would you, I mean,
could you give some advice onhow nurse leaders that are
navigating this kind of changeand looking to step into an
(05:45):
executive role like a CNO, Canyou share some advice around
that?
Speaker 2 (05:49):
Yes.
So I would say build strongrelationships across disciplines
, develop strategic thinking,seek mentorship, in which you
have personally helped me withand has been very, very
eye-opening and just a greatexperience overall.
You really just need tounderstand the business side of
healthcare if you're trying togrow, as well as the clinical
(06:12):
excellence.
Be courageous, advocate foryourself and your team and just
stay rooted in the core purposeof improving patient care and
outcomes.
My mother used to always tellme leadership is a marathon, not
a sprint.
Speaker 1 (06:31):
Now you said that
just flows off the tongue so
easily for you, and I say thatbecause you are a mother of
eight, a foster parent and ahealth executive.
How do you stay grounded?
How do you manage that kind oftime that's constantly pulling
at you?
Speaker 2 (06:52):
Yeah, I get that
question a lot.
It's all about intentionality,prioritizing quality over
quantity.
I would say I have to establishboundaries, obviously, and then
leaning on just strong supportsystems here at work and in my
personal life.
Self-care is very crucial,whether it's mindfulness me
(07:12):
being a mental health advocate,I'm very big on mindfulness and
mental health.
I try to exercise or spend timewith loved ones.
We're just recognizing that Idon't have to do everything
perfectly.
It just allows me to staycentered and resilient.
Speaker 1 (07:32):
I applaud you.
I'm sure all of your childrenapplaud you as well, because
you're juggling, but you'redoing it so well.
You're used to this and it'sjust who you are as a person and
as your essence.
You're able to handle it.
I so yeah, that's me, I'm.
That's my applause are for foryou.
Now we want to talk aboutequity, because what you just
(07:54):
talked about how you gotta have,you have to have equity in your
time management.
So, as we talk about equity ofof itself now, what are some of
the gaps that you see,especially because you live in
this world, in the current world, in the mental health care
world?
How do you see the gap and howdo you see it working out?
Speaker 2 (08:16):
So there are some
significant gaps, especially in
maternal mental health.
Specifically, these includedisparities in access, quality
of care and a cultural competentservice.
Services that expand access,support the community
partnerships and promotediversity in healthcare
(08:47):
workforce.
I try to listen to theunderserved communities and
integrate their voices into theprogram's design.
This is really key.
When our patients come in, theyknow the answers, they know
what they need.
So really just having that openear and listening and taking
those ideas and transformingthem into opportunities.
Speaker 1 (09:11):
Let's unpack that
just a little bit in your own
story, right, especially yourexperience as a survivor, as a
mentor, and you've become asource of strength for those two
things.
Maybe your past experience hasbeen a source of strength and
your leadership Help usunderstand it, because so many
(09:32):
people have had certain thingshappen in their lives.
Some people, they turn thoseinto strengths.
Other people, potentially, theynever get it over them.
How has that been a source ofstrength for you?
Speaker 2 (09:45):
So my personal
experiences have given me
empathy and resilience and itreminds me of the power and hope
of perseverance.
You know I call it my testimony.
Mentoring others is hugetestimony.
Mentoring others is huge.
I know that I went through whatI went through to help others,
(10:08):
especially those who facesimilar challenges like me.
It just fuels my passion tocreate the change.
So sharing my story as asurvivor of domestic violence
openly helps destigmatizestruggles and encourages others
to find strength in theirjourneys as well.
Speaker 1 (10:21):
That's big.
That's big.
So many people.
They stay in those corners,they don't come out, they don't
feel like society is ready toreally hear that story.
But it's a healing.
So it's a process of healingwhich I'm sure that you know
about, because you're dealingwith people in behavioral health
and you start seeing the rootcause of what how they got to
where they're at and where thatcan go.
(10:42):
Now, with all that said and thecritical skill sets that you
possess, what do you think isthe most critical skill set
today for a chief nursingofficer, as opposed to what was
emphasized potentially like adecade or 10 years ago?
Speaker 2 (11:04):
I would say strategic
agility and technology fluency,
which is you know, that was notat the forefront a decade ago A
deep understanding of healthcare policies, and emotional
intelligence, and just theability to lead through change,
(11:25):
especially in times of crisis.
And you know, I feel likethat's very critical.
I feel like CNOs must bevisionary leaders who can
navigate complexity whilemaintaining a laser focus on
patient care as well as staffwell-being.
Speaker 1 (11:43):
I love that, I love
this, I like the guidance and
you see the differences overtime that are relevant today and
I'm going to be a littleselfish here because I want to
know a little bit more.
Or if you could give us,especially if you can lead
healthcare leaders today with acore message about your journey
(12:08):
and your experiences, what wouldyou tell them?
Speaker 2 (12:12):
Definitely lead with
a purpose and authenticity.
I get a lot of respect from mystaff because I lead with
purpose and I'm very authentic,and it helps to drive change.
Remember that your impactextends beyond just clinical
outcomes.
It's about transforming systems, empowering your teams and
(12:36):
building a legacy that's rootedin compassion, equity and
resilience.
Building a legacy that's rootedin compassion, equity and
resilience.
Speaker 1 (12:46):
Stay humble, be
curious and just never lose
sight of the human stories atthe heart of the healthcare.
Now, talking about the humanstory, are you thinking about
writing any kind of book orcoming out there or kind of
putting your story in print, anykind of book or coming out
there or kind of putting yourstory in print.
Speaker 2 (13:11):
Yes, I am actually in
the process of writing a book.
I'm about 75% complete.
It is about my journey and mylife and my family and my
children and just overallthroughout healthcare.
It will be a great thing.
It's very self-soothing toactually put it into words.
It's in my brain and just toactually put it on paper and
(13:33):
have people read that I hope toempower other people that no
matter what you've gone through,that you can still push through
and be whoever it is that youwant to be.
The sky's the limit.
Speaker 1 (13:46):
As a behavioral
health professional.
When you wrote this book, didyou feel like a release?
Did you feel like you just letgo of all that past experience?
What did that feel like?
I did.
Speaker 2 (14:01):
It's like a therapy
now for me.
It turned into oh, I'm going towrite a book, and then it
turned into.
Now I'm obsessed with itbecause I feel a release, I feel
that I'm letting it out.
And not only that.
I know that I was like I saidbefore.
I went through what I wentthrough to help others and I
know my purpose.
So I know that this is a mustand I know that this is going to
(14:25):
help other women or men, justindividuals in general,
especially in a professionalrealm.
I feel that there's a stigmasometimes that are put on health
care leaders that we'resupposed to be perfect, you know
, we're supposed to fit in thislittle box, and it just shows
the human side of us and what wego through on the outside,
(14:48):
behind these doors, of being atwork every single day.
Speaker 1 (14:53):
I believe that and
thank you for being your
authentic self and bringing thatto the forefront, because
people relax and like okay, Ican be my whole self.
You've I've heard this from alot of other people I can't be
my true self at work.
You know, I've got to put onthis a facade for certain reason
or another.
But we all are human.
(15:14):
We all have challenges.
That's just reality.
You know, we don't live in afictional world, it's very, very
real.
And what we deal with and how weovercome our challenges is
important for other people tohear, because if you've gone
through something, and now it'sbeen, you know, a few years and
you've kind of gone to the otherside of that, somebody else is
going up that hill and I'm surethey would be a benefit from
(15:36):
some of that information andexperience and things that they
could try out to help theirjourney to be better than it
would if they just had no ideawhat they would be able to do.
I wanted to ask you this Now weworked together about a month
ago.
You've gone through my entireprocess now the brave framework,
(15:56):
from your lens, your kind ofbefore and after.
What was that experience likefor you?
Speaker 2 (16:06):
It was very, like I
said, enlightening, very eye
opening.
I learned some of my positivesides and some opportunities
where I feel that I can grow andbe better.
I feel like your program notonly gave me the opportunities
but gave me the specifics to theopportunities and the list of
(16:29):
what I need to do to get there.
So that was very, very helpfulfor me.
There were some things that Iwouldn't have known had I not
gone through your program and Ifeel like it's just going to
grow me it already has and it'sjust going to help elevate me to
the next level of where I'msupposed to be.
Speaker 1 (16:48):
I love it.
I love it and before I let yougo, you got to tell people what
you do, the behavioral healthsystem that you're at.
Now you know this stigma outthere people like, oh no, I'm
not, you know that's not for me.
Help us understand and tellpeople, like you were saying
even before, like you've got tounderstand where you're at or
someone that you love is at andthey need to get the healing
(17:12):
that's going to help them moveforward.
Talk to them about what thefacility is about and what you
do there.
Speaker 2 (17:19):
Yeah, so this is a
171-bed inpatient psychiatric
hospital, so we get patientsthat are acutely going through a
mental state, most of the timeacute psychosis.
We also have specialized unitswe have a child and adolescent
unit, we have a geriatric unitand we also have a Miami-Dade
(17:42):
forensic unit where thosepatients stay a little bit
longer.
So it's all about getting themhere, for they usually come in
in a crisis mode.
We also have a crisis emergencydepartment for child and
adolescents, as well as adults,and when they're admitted, you
know it's all about stabilizingtheir medication, getting them
(18:04):
the therapy that they need, theresources in the community and
then the support thereafter,because it just doesn't stop.
They're here for three or fourdays.
That's not going to fix theissue.
So we're really big on communityoutreach.
We have an outpatient programthat allows our patients to come
in every single day.
They learn basic skills how tocook.
(18:25):
There's a full kitchen, aliving room.
It teaches them how to clean,just basically how to care for a
living room.
It teaches them how to clean,just basically how to care for
themselves, because a lot ofthem have to reprogram.
You know their mental wiring,so to speak.
So it's a fantastic facility.
We help a lot of people.
We have a detox unit, ourhealth and recovery unit, where
(18:51):
we help individuals thatstruggle with substance abuse.
It's just a great facility towork at and we help a lot, a lot
of people.
Speaker 1 (18:58):
I want to thank you
for that.
I think a lot of peopleunderstand that, that you know
there's help available if youseek it out, no matter where
you're at, because we are spirit, we are mind, we're emotion and
we are the physical body youcan heal.
You got to heal all thosedifferent levels right.
I want to thank you again forbeing on the Foddle Brand
Podcast.
I want to thank you again forbeing a client of ours.
This has been wonderful.
(19:20):
So if someone needs to contactyou especially, what do you do?
And they want to get maybe apeek at that book, what's the
best way?
Speaker 2 (19:27):
and want to get maybe
a peek at that book.
What's the best way they canreach me?
I'm on LinkedIn under Dr DavidaPrice, but am I able to give my
email address?
My email address is DavidaPrice at JHSMiami.
That's D-E-V-I-T-A dotP-R-I-C-E.
At JHSMiami.
Feel free to reach out.
Speaker 1 (19:49):
I thank you again.
Dr Davida Price, I want tothank you.
I can hear all your childrenright now.
They're clapping all in thebackground.
Speaker 2 (19:55):
I just want to say hi
, these are like wonderful.
Speaker 1 (19:58):
She is killing it.
This is great.
I want to invite your entireaudience to tune into all the
episodes of Follow Brand at 5Star BDM.
That is the number five.
That five-star BDM.
That is the number five.
That is star B for brand D fordevelopment infomancerscom.
I want to thank you again forbeing on the show.
Speaker 2 (20:14):
Thank you so much for
having me.
Speaker 1 (20:17):
You're welcome.