In this episode, Zach and Dave delve into how companies maintain viability despite offering poor service, using LabCorp and Quest Diagnostics as illustrative examples. The conversation delves into the pivotal role of backend systems, competitive strategies, and the delicate equilibrium between service quality and success. The duo also explores red flags in the creative industry, such as client communication dynamics and the challenge of unpaid work. Finally, the episode ends with a neat "Idea of the Day" - a speedy pasta spot offering various pasta, sauces, and cheeses.
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The Clay Travis and Buck Sexton Show
The Clay Travis and Buck Sexton Show. Clay Travis and Buck Sexton tackle the biggest stories in news, politics and current events with intelligence and humor. From the border crisis, to the madness of cancel culture and far-left missteps, Clay and Buck guide listeners through the latest headlines and hot topics with fun and entertaining conversations and opinions.