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November 10, 2025 28 mins
It’s the Veteran’s Day edition of Franchise Voice. Guests Wendy Kunz, Director of Veteran Programs at the International Franchise Association and Sean Falk, President and COO of Careertopia and the Chair of IFA’s VetFran, join host Jack Monson. We’ll dive into: • Why Veterans and Franchising are such a good fit • What makes the Veteran community so unique • How VetFran is helping individuals and franchise brands To get involved, visit vetfran.org (https://www.vetfran.org) Next up, Brynn Gibbs, CEO of Consumer Fusion (https://www.consumerfusion.com), discusses the impact that AI has on your brand’s reputation management. Reviews play a huge role in AI search results, especially for Franchise systems where the brand’s reputation and each location’s reviews can affect the entire system. Brynn shares tips on keeping your franchisees, teams, and customers knowledgeable in a rapidly changing marketing landscape. Special Guests: Brynn Gibbs, Sean Falk, and Wendy Kunz.
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