Show Information
Episode Number: 92
Date: June 16, 2025
Duration: 33:25
Host Contact Information
Host: Justin Deese
Website: JustinDeese.com
Contact: Justin@JustinDeese.com
Guest Contact Information
Guest: Jimmy Speyer
Company: Glass House
Guest Website: GlassHouse.biz
Summary
In this episode, Justin Deese and Jimmy Speyer discuss the current economic climate and its implications for home service businesses. They explore the concept of recession preparedness, emphasizing the importance of measuring key performance indicators, understanding customer acquisition costs, and the potential benefits of subscription models. The conversation also highlights innovative strategies for maintaining customer relationships and educating them about new technologies. Finally, they provide an overview of Glass House, a company dedicated to helping home service businesses enhance their outreach and profitability.
Takeaways
- Preparedness is key in uncertain economic times.
- Understanding your cost of revenue versus lead cost is crucial.
- Subscription models can smooth out cash flow for businesses.
- Educating customers can lead to increased sales opportunities.
- Proactive outreach is more effective than reactive strategies.
- Measuring performance metrics helps identify underperforming channels.
- Maintaining customer relationships is essential during slowdowns.
- Innovative services can create additional revenue streams.
- Understanding capital costs is vital for business sustainability.
- Glass House offers tools for effective customer outreach.
Chapters
00:00 Introduction and Context Setting
02:19 Understanding Economic Uncertainty
05:23 Preparing for Recession: Key Strategies
08:25 Measuring Performance and ROI
11:29 Innovative Business Models: Subscription Services
14:23 Leveraging Customer Relationships for Growth
17:26 Staying Ahead with Technology and Trends
20:45 The Power of Customer Referrals
24:06 Educating Customers vs. Selling
25:44 Subscription Models in Home Services
27:46 Preparing for Economic Changes
29:10 Introduction to Glasshouse
31:40 Proactive Outreach Strategies
Keywords
recession preparedness, home service businesses, subscription models, economic uncertainty, customer education, capital management, business strategies
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