Freight 360

Want a real reset for 2026? We break down what’s actually moving the freight market right now and give you a practical blueprint you can run tomorrow—disciplined CRM habits, focused prospecting, timely follow-ups, and boring-but-powerful organization that turns chaos into steady revenue. If you’re ready to trade busywork for momentum, hit play and start the habit changes that compound.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🚨 Fraud Alert: Fake carrier showed legit tracking, took a $2K fuel advance, never picked up the load

🚚 ELD Question: How do ELD-exempt carriers get set up on Highway?

🧠 Broker Tools: What’s the best CRM for a freight broker?

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We break down a real Idaho-to-Florida scam where clean onboarding, fake documents, and convincing GPS pings led to a $2,000 fuel advance disappearing without a pickup. With tender rejections climbing past 10%, tighter capacity is nudging rates up—and making organized fraud more profitable—so we walk through the policy signals, tracking pitfalls, and vetting gaps brokers need to understand. The takeaway is practical and direct: use ...

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:


📦 Is There Still Opportunity for New Brokers? — Is there still enough freight for new brokers to make real money?

🚨 Broker–Carrier Communication — Why are carriers getting flagged for normal follow-ups while brokers penalize basic communication preferences?

💰 Comp Plan Reality Check — $800/week base + tiered commiss...

Ever feel like you’re moving more freight but keeping less money? This breaks down a real year-end audit showing where margin leaks happen—from accounts and lanes to tech stack waste—and how to tweak them. It’s a practical playbook for tracking the right metrics, cutting silent costs, and making next year smarter, not just busier.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🚚 Which industries have the highest demand and best success rates for freight brokers?

🔍 When using DAT, how do you deal with carriers showing fraud signals or safety issues?

🧱 For someone who just opened their freight brokerage, what helps new owners succeed early?

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Prospecting shouldn’t feel like starting from zero every time. This episode shows you how to turn your CRM into a real-time command center—tracking every activity, contact, quote, and next step so you always pick up the conversation with clarity. With clean structure, smart custom fields, and email integration, you can instantly filter prospects, batch outreach, and follow up with context. We cover the best discovery questions, how...

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🛑 Getting off a broker’s DNU vs new MC

🔍 Steps to verify a carrier before tendering freight

💰 Broker demanding $350 extra insurance—scam or legit?

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This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course.

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Want a freight sales edge that actually works? We break down how repeatable habits, niche focus, and real conversations turn new brokers into confident closers—no fluff, just a proven playbook built on consistent activity, early call reps, and mentorship that sharpens judgment. In a world of automation, the human moat still wins: real tone, real trust, real momentum. If this hits, subscribe and share with someone who needs the push...

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

📞 Posting vs Calling Carriers: When do brokers post loads vs make call-outs?

🚩 Carrier Red Flags: What carrier clues reveal fraud or double-brokering risk?

🧾 Freight Agent Onboarding: How do owners manage docs, pay, and training?

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Ready to stop “owning your job” and start owning a brokerage that grows without you? This episode maps the move from solo broker to small business owner—how to know when you’re maxed out, who to hire first, and how to set up systems that make growth calm, not chaotic. We’ll cover reclaiming selling time with support roles, automations, and clear expectations; managing money with smart cash buffers, credit decisions, and key KPIs; a...

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

💸 Best cargo insurance options for per-load coverage.

📲 Top tools for creating rate cons and checking carrier compliance

🚨 Helping a carrier flagged for fraud on Highway — ELD mix-ups and review delays.

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When freight moves but the carrier doesn’t get paid, who’s liable? Freight collections pros Cristina Belaval and Edgar Davison break down unpaid freight, bills of lading, and Section 7 non-recourse in plain English. They explain why shippers and consignees can still be on the hook, how to avoid double brokering and bad billing entries, and the practical steps that keep you from paying twice. If you touch freight, this episode gives...

Ryan Joyce, former CIA spy, now applies CIA-level tradecraft to protect brokers, carriers, and shippers from modern freight scams.

The key lesson: safety isn’t security. Perfect inspections won’t stop a stolen load, and fake digital vetting is easy to spoof. What works is physical truth. genlogs built a network of roadside sensors tracking millions of trucks daily—verifying who’s really on the road, where, and with what equipment. W...

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🧭 Difference between shippers and receivers in various contexts?

💸 How to fight excessive shipper fees fairly?

🏢 Can carrier and broker share the same address?

🚨 How do brokers recover after cargo fraud or loss?

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Anger over low rates won’t move freight, so Nate and Ben sit down with carrier advocate Avante “CDL Shorty” Jackson to break down the real issues dividing brokers and carriers. They unpack market pressure, ELD manipulation, and fraud prevention while tackling the transparency debate and costs on both sides. Tune in for practical steps to rebuild trust, boost profit, and keep safety front and center.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

💼 How many brokers carry their own insurance vs. just rely on their bond and the carrier’s insurance?

🗣️ Tips from experienced brokers on booking trucks and improving negotiation skills for newcomers.

🚛 Do brokers prefer working with owner-operators, small fleets, or larger carriers—and why?

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Freight enforcement headlines miss the real story: capacity shifts. DAT’s Dean Croke joins us to unpack how English-language crackdowns, CDL scrutiny, and chameleon carriers distort regional rates even as national averages stay flat. Shippers are squeezing savings while fleets run razor-thin, propped up by cheap diesel and slow repos—supports that could collapse fast. Flatbed stays strong thanks to AI-driven construction, and Q4 br...