From Leads to Leases - Senior Living Marketing and Sales

From Leads to Leases - Senior Living Marketing and Sales

"From Leads to Leases," hosted by Jerry Vinci of CCR Growth, dives into senior living marketing, sales, operations, and growth strategies. It targets industry professionals looking to boost occupancy, explore successful marketing channels, and innovate in a competitive market. This podcast offers insights, discusses industry challenges, and shares success stories, aiming to empower senior living leaders with actionable strategies for growth. Join us for transformative conversations designed to elevate the senior living community experience.

Episodes

#105 - Authenticity Under Pressure: How Trust Gets Built in the Moments Leaders Underestimate

July 1, 2026 • 40 mins
Summary In this episode, Jerry Vinci sits down with Tara Nastase, Regional Director of Operations with Tutera, overseeing assisted living and memory care communities. With a clinical background as a respiratory therapist and leadership experience spanning post-acute care, business development, and operations, Tara brings a grounded, people-first lens to the conversation. The discussion centers on what leadership looks like when the...
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#104 - From Vendors to One Team: A Collaborative Care Model Inside Assisted Living

June 17, 2026 • 31 mins
Summary In this episode, Jerry Vinci sits down with Joel Dieterle, a sales and operations leader with 15 years across post-acute and senior living, spanning physician services, skilled nursing, assisted living, independent living, home health, and durable medical equipment. With experience working both inside communities and on the partner side, Joel challenges the industry's fragmented care model and makes a compelling case for wh...
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#103 - Scaling Senior Living the Right Way: Operations, Workforce, and Accountability with Andy Lange

June 3, 2026 • 67 mins
Summary In this episode, Jerry Vinci sits down with Andy Lange, president and founder of Koru Health, a Wisconsin-based senior living operations company that manages communities across Wisconsin and Minnesota. With 20 years in healthcare and a career trajectory that spans from intern to president, Andy brings a rare combination of frontline operational expertise and strategic leadership perspective to a conversation about what it r...
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#102 - What Families Actually Remember About the Sales Process with Mikhail Blosser

May 20, 2026 • 38 mins
Summary In this episode, Mikhail Blosser from Hilltop Senior Living shares insights on the importance of emotional connection, early discovery, trust-building, and seamless experience in senior living admissions. Learn how to improve resident engagement, align marketing and sales, and foster community trust. Useful Links: Hilltop Senior Living - https://htop.org Atomic Habits by James Clear - https://www.amazon.com/Atomic-Habits...
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#101 - Rebuilding Trust in Senior Living Through Transparency and Direct Access with Steve Fecske

May 6, 2026 • 38 mins
Summary In this episode, Jerry Vinci sits down with Steve Fecske, an entrepreneur and senior living industry veteran whose career spans publishing, film, technology, real estate, and senior care. After working inside home care, assisted living, and large operators including Emeritus and Brookdale, Steve experienced firsthand how difficult it is for families to navigate senior housing and long term care. He founded Your Senior Team,...
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#100 - How Local Partnerships Strengthen Trust, Speed, and Retention with David Stamberg

April 22, 2026 • 54 mins
summary In this episode, Jerry Vinci interviews David Stamberg, owner of Senior Care Authority of New Jersey, about ethical placement practices, building credibility, and the future of senior care advisory partnerships. They explore how local advisors outperform aggregators, navigate Medicaid complexities, and foster collaboration with operators. learn more Senior Care Authority of New Jersey - https://seniorcareauthority.com/new...
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#99 - Why Dining Experience, Not Food Alone, Drives Satisfaction and Retention in Senior Living

April 8, 2026 • 55 mins
Summary In this episode of From Leads to Leases, host Jerry Vinci speaks with Nick Goldstein, Vice President of Culinary and Dining Services at Benchmark Senior Living. They discuss the critical role of dining in senior living, emphasizing that dining is not just about food but about creating a dignified and enjoyable experience for residents. Nick shares his personal journey into the culinary world, shaped by his experiences with...
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#98 - Operational Leadership That Makes Communities Easier to Choose with Dr. Leslie K. Eldridge

March 25, 2026 • 33 mins
Summary In this episode of From Leads to Leases, host Jerry Vinci engages with Dr. Leslie K. Eldridge, a seasoned expert in senior living operations. They discuss the critical role of leadership in enhancing community experiences, the challenges of occupancy in the face of changing demographics, and the importance of building trust within teams. Dr. Leslie emphasizes that successful senior living is not just about marketing but abo...
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#97 - How Senior Living Can Win with AgeTech with Phil Vlach

March 11, 2026 • 46 mins
Summary In this episode of From Leads to Leases, host Jerry Vinci interviews Phil Vlach, founder of AgeTech Labs and head of technology at Schlegel Villages. They discuss the critical role of technology in senior living, the existing technology gap, and how operators can better adopt innovative solutions to enhance care and resident experiences. Phil shares insights on the 100-year life concept and its implications for senior livin...
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#96 - Music as Medicine: How Singing Reconnects the Brain, the Heart, and the Senior Living Experi

February 25, 2026 • 40 mins
Summary In this episode, Jerry Vinci sits down with Andy Tubman, a board-certified music therapist and co-founder and chief of therapeutics at Singfit, who discovered music's healing power in the most unexpected way—watching his best friend emerge from a coma while he played Pink Floyd's "Wish You Were Here." That transformative moment in a college ICU room launched Andy on a path from aspiring baseball player to Temple Unive...
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#95 - Turning Nurse Call Data into Care Intelligence with Ezra Torres

February 11, 2026 • 43 mins
Summary In this episode, Jerry Vinci sits down with Ezra Torres, founder and CEO of CareLife, who transformed personal heartbreak into technological innovation after watching his grandparents struggle with falls and delayed responses in senior care settings. Raised largely by his grandparents when his parents weren't in the picture, Ezra witnessed firsthand how falls became the barrier preventing them from aging safely at home&mdas...
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#94 - The Truth About Placement: Fighting for Transparency in Senior Care

February 4, 2026 • 57 mins
Summary In this episode, Jerry Vinci sits down with Erin Dwyer Busch, a certified senior advisor and licensed speech therapist who owns and operates Senior Care Authority of St. Louis. Since 2018, Erin has guided families through one of the hardest decisions they'll ever make—finding the right care for their loved one. Her background in therapy, consulting, and placement gives her a rare 360-degree perspective on how the seni...
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#93 - Virtual Walkthroughs That Build Trust, Transparency, and Move-Ins with Phil Gorski

January 28, 2026 • 45 mins
Summary In this episode, Jerry Vinci sits down with Phil Gorski, founder of Senior Living 360 Tours, who transformed a personal health crisis into a mission to revolutionize how families experience senior living communities before ever stepping through the door. Phil shares his unlikely journey from high-tech enterprise sales at IBM to recovering from a liver transplant, where he discovered emerging 360-degree virtual tour technolo...
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#92 - Transforming Senior Living Sales Conversations from Objections to Emotions

January 21, 2026 • 58 mins
Summary In this episode, Jerry Vinci and Candace Greenwood discuss the intricacies of senior living sales, emphasizing the importance of understanding family dynamics, emotions, and effective discovery techniques. They explore how to build trust with families, navigate denial, and implement training strategies for sales teams. The conversation highlights the significance of retention strategies and ensuring a good community fit for...
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#91 - Why Caregivers Stay, Why They Leave, and What Leaders Miss with Nate Hamme

January 14, 2026 • 69 mins
Summary In this episode, Jerry Vinci sits down with Nate Hamme, president and executive director of the CECA Foundation, a nonprofit dedicated to strengthening the caregiver workforce through recognition, storytelling, and culture building. Nate brings more than a decade of experience studying the human side of long-term care across senior living, skilled nursing, home care, hospice, and behavioral health. He reveals the uncomforta...
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#90 - How Geriatric Montessori Brings Dignity and Belonging Back to Senior Living

January 7, 2026 • 43 mins
Summary In this episode, Jerry Vinci sits down with Marlena Hemenway, co-founder and chief brand ambassador of the Geneva Suites, a family-owned network of boutique residential assisted living homes across the Twin Cities. What began as a home care company evolved into a mission-driven model that bridges the gap between traditional assisted living and nursing homes by offering high-acuity care in intimate, home-like settings. Marle...
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#89 - What 75 Interviews Taught Me About Senior Living in 2025 & The 2026 Playbook

December 17, 2025 • 64 mins
Summary In this season finale, Jerry Vinci reflects on the most valuable lessons learned from 75 interviews with senior living operators, leaders, marketers, and industry specialists throughout 2025. Drawing from hundreds of hours of conversations, he reveals that the communities experiencing the strongest growth weren't those with the biggest budgets or most impressive buildings—they were the ones that mastered the fundament...
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#88 - How Home Care Entrepreneurs are Filling the Gaps in Senior Living

December 10, 2025 • 49 mins
Summary In this episode, Jerry Vinci sits down with Shea Irvine, founder and CEO of Bay County Caregivers in Florida and the US Caregiver Network. Shae shares her unexpected journey into home care, which began in 2020 when she discovered that Hurricane Michael and the pandemic had left Bay County without in-home care providers. What started as a test project for a marketing company quickly evolved into a thriving caregiving busines...
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#87 - Reaching the Future Senior Living Customer with Meredith Oppenheim

December 3, 2025 • 55 mins
Summary In this episode, Jerry Vinci sits down with Meredith Oppenheim, a 25-year senior housing veteran who spent five years studying the 90% of older adults who never move into senior living through her groundbreaking platform, Vitality Society. Meredith reveals how the industry's persistent 10% penetration rate isn't a marketing failure - it's a fundamental mismatch between what providers offer and what today's older adults actu...
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#86 - What Communities Get Wrong About Occupancy, the Boomers, and the Buyer's Journey with Jill Johnson

November 25, 2025 • 79 mins
Summary In this episode, Jerry Vinci sits down with Jill Johnson, president and founder of Johnson Consulting Services, who has influenced over $4 billion in senior living business decisions. Jill challenges the common assumption that occupancy problems are always sales or marketing failures, revealing how market mismatches, outdated messaging, and corporate strategy disconnects often lie at the root. Drawing from decades of experi...
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