Frontline Innovators
This is Frontline Innovators. Host Justin Lake speaks with experts who are leading the way and driving digital transformation to the frontlines. We explore how to overcome challenges and achieve success when we empower our essential workers. This podcast is sponsored by Skyllful, on a mission to help frontline workers learn and use the technology needed to succeed in their jobs.
Episodes
In this episode, host Justin Lake sits down with Heather Brizzi, IT Director of Generative AI Initiatives at a Wholesale Building Materials company.
Heather shares her insights on the transformative power of AI and its impact on both frontline and knowledge worker roles. With a career dedicated to integrating technology with process enablement, Heather's expertise provides valuable perspectives on the evolving landscape of work....
This week we have Justin Eubanks, Learning & Development Manager at Great Day Improvements on the Frontline Innovators podcast with host Justin Lake.
Justin is a developmental strategist with extensive experience using LEAN methodologies to engage, attract, and retain the frontline workforce in a variety of ways at Great Day Improvements.
Quote: "I asked them how, how do you measure culture and how do you measure learning? Y...
This week on the Frontline Innovators host Justin Lake speaks with Jerry Ryan, Senior Solution Principal at Dell Technologies.
Jerry has over thirty-five years of information technology, management, and overall business experience including IT Management, IT Project/Program/End User experience primarily around Microsoft Technologies. He is currently responsible for services pre-sales activities to DoD entities including the U.S. Ai...
This week on the Frontline Innovators we're speaking with Don Jacobson, IT Business Partner for Innovation @ City of Las Vegas
Don brings 23 years of experience in municipal government with enterprise-wide initiatives, and he supports the city's many initiatives to become a model Smart City as well as the visioning for its Innovation District and associated programs and projects.
Quote: "A key factor in digital adoption is under...
This week on the Frontline Innovators we welcome Julie Whitten, Sr. Director Change Management Strategy @ Sodexo. Julie has more than 25 years of experience in change leadership, marketing, and communications.
Julie is an empathetic leader who serves as an advisor to senior leaders and is a resourceful and creative problem-solver who drives business results with her strategic planning, organizational change management, and commu...
This week on the Frontline Innovators we have Nea Christensen, Director IT @ ProAmpac | PMP, Process Improvement.
Nea has over 10 years of experience in providing executive-level information systems and te...
This week on the Frontline Innovators we have Bill Padula, Executive VP of Strategic Consulting @ Evora IT Solutions.
Bill brings over two decades of experience and a wealth of knowledge varying from enterprise mobility, to consulting large-scale IT deployment initiatives. We're excited to dig into his knowledge!
Quote: "To me the biggest challenge facing the workforce is that the providers and the the implementers don't alw...
This week on the Frontline Innovators we have a special guest from Alaska.🥶 Ally Dykes, PMP, is the Senior Manager, IT Programs at the largest telecommunications provider in Alaska, GCI.
Ally's expertise lies in monitoring and executing business operations programs while enacting transformational change to support emerging requirements and sustainable technology development.
Quote: "Every time a new piece of technology or d...
This week on the Frontline Innovators we have two guests! ✌
Jennifer Martindale is the Director of Organizational Change Management at J.R. Simplot Company. She helps people move forward through transformation management strategies that create buy-in, transition mindsets, change cultures, challenge assumptions, improve processes, and implement solutions that stick.
Stacy Gibbons is a clinical licensed mental health counselor who ...
This week on the Frontline Innovators we have a special guest who happens to be a Skyllful customer, Gary Brown, EAM Manager at Denbury, Inc.
Gary has a wealth of experience being on the frontline and now is on the operations side. Listen to Part 1 of the conversation here.
Quote: "What's the most important asset at Denbury? I just wait for somebody to talk about that one big plant we got, or that highest-producing well and I'm ...
This week on the Frontline Innovators we have a special guest who happens to be a Skyllful customer, Gary Brown, EAM Manager at Denbury, Inc.
Gary has a wealth of experience being on the frontline and now is on the operations side. Listen to Part 1 of the conversation and stay tuned for Part 2 next week. Quote: "Any way you can reduce the frontline's risk of feeling like they're going to get a bad grade, bad performance review, ...
Today's guest is a retired military pilot of 20 years turned change management professional - Sean McCarthy, Director, Change Management Lead at Takeda.
Sean has realized that there are so many parallels between the change that happens in the military world versus the civilian world and thinks there is much more we can do to help the deskless workforce adopt the changes.
Quote: "You can have the best technology in the world. If...
Today's guest has a passion for leading people, change management, and driving and evangelizing programs. Welcome Kayla Thorpe, Senior Manager of Professional Services at Softchoice. Throughout her career, she has demonstrated excellence in program and project management, technology implementations, employee experience, and end-user productivity.
Quote: "What I find when you're meeting with people is humans are humans, people are...
This week's guest is Dave Rozelle, Senior Manager Learning Development at Take 5 Oil Change.
Dave brings many years of management and supervisory experience supported by decades of computer and communications technology experience. Dave has developed new software products and is a strategic thinker and team builder.
Quote: "It's a primary goal of what I'm doing with like our employee feedback surveys, is not to make the frontli...
This week's guest is Gail Norris, US Lead, SITRAIN Digital Industries Learning, Digital Industries Division at Siemens Industry
Gail is experienced in all aspects of customer and employee learning, performance management and optimizing organizational growth. She has extensive experience with tech support, consulting for contact centers, field service management, and meeting the needs of the frontline worker.
Quote: "I think if yo...
This week's guest is Steve Mason, General Manager - Field Service Management at GPS Insight.
Steve has extensive experience with tech support, consulting for contact centers, field service management, and meeting the needs of the frontline worker.
Quote: "You can't achieve a good outcome unless you're creating a great positive environment for your employees because otherwise their frustration that 'they can't deliver good service...
This week's guest is Cori Chang, Organizational Change Management Sr. Manager at Unisys | Global OCM Team.
Cori has over 18 years of experience in helping organizations align strategy and improve performance, and she has expertise in developing and implementing effective Organizational Change Management strategies. She is skilled at working with all levels of management and staff to create innovative and sustainable solutions for t...
We're excited to be back from our hiatus! This week's guest is Gyner Ozgul, President & Chief Operating Officer @ Smart Care Equipment Solutions.
Gyner has a passion for building successful teams and creating positive experiences, He has achieved significant success and growth in my career over the past 25 years by empowering teams to succeed. He oversees a commercial kitchen services business with exceptional technicians an...
We're excited for this weeks guest - Carl Hefele, the Director of Field Services East @ Idemia.
Carl has extensive experience with field service operations and leads a large team for oversight and leadership for the Eastern half of the United States Service Operations Division.
Quote: "When I work with these people, I'm trying to use all of the experiences and all the headaches of everything I had and all the frustrations, you...
Join us for our newest episode with Marie Elliston, Sr. Manager Commercial Sales Learning and Development @ WestRock Company. Marie is a learning and development strategist with 15 years of experience delivering enterprise-wide change and talent management initiatives within the performance and product fields.
Quote: "I'm a big proponent of giving people a play space, whether it's a sandbox, if it's ai, let the people get used to...
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