April 22, 2025 • 12 mins
Ryan and Danielle from Danis Insurance bring authenticity and expertise to this enlightening conversation about navigating Southwest Florida's complex insurance landscape. Their journey into insurance—Ryan through an accidentally booked class and Danielle via funny faxes inviting her to "come to the dark side"—speaks volumes about how unexpected paths can lead to fulfilling careers.
As sixth-generation Floridian Ryan explains, the transition from being a captive Nationwide agent to establishing an independent agency during the 2008 recession proved challenging yet transformative. Now equipped with approximately 50 carriers instead of one, Danis Insurance tailors solutions that truly serve clients' needs rather than forcing them into limited options. This flexibility is particularly valuable in Florida, where major national carriers often don't write homeowners policies, creating a piecemeal approach that benefits independent agents and informed consumers alike.
The duo dispels common misconceptions with refreshing candor, particularly regarding agents' influence over claims decisions. "We would love to be able to help more sometimes, but we don't always have the option," Danielle explains, highlighting the separation between agents and adjusters. They also address concerning trends including the difficulty securing umbrella policies due to Florida's uninsured driver problem, while noting promising signs of new carriers entering the state. What truly distinguishes their approach, however, is an ethical commitment to proper coverage. As Ryan emphasizes, "We don't want to sell the cheapest policy because that'll come back to bite you when claims happen." It's not about adding extras—it's about refusing to remove essential protections just to save clients a few dollars.
When not helping clients navigate insurance complexities, Danielle teaches morning yoga to destress, while Ryan balances parenting two sons with occasional boating escapes. Ready to work with insurance professionals who prioritize relationships over sales? Connect with Danis Insurance at 239-939-7697 or info@danisinsurance.net to experience the difference proper coverage makes.
Danis Insurance
Ryan and Danielle
15065 McGregor Blvd Suite 109 Fort Myers, FL 33908
239) 939-7697
info@danisinsurance.net
DanisInsurance.net
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:02):
It's time to check out your neighbors on the Good
Neighbor podcast, where we bringgood vibes, great neighbors and
local businesses in SouthwestFlorida together.
Here's your host, Cabo JimSchaller.
Speaker 2 (00:14):
Welcome Good Neighbors, episode number 244 of
the Good Neighbor podcast.
Today we have Good NeighborsRyan and Daniel from Danis
Insurance.
Welcome, Hello.
Hi, Pleasure to get tointroduce you guys to our
listeners and share a little bitabout what you guys do.
So let's jump in and obviouslyyour insurance right, but why
(00:36):
don't we explain a little bitabout what type of insurance you
guys are involved with?
Speaker 3 (00:41):
Well, we're a local agency and we do everything from
commercial to homes, to cars,we work with builders, we work
with restaurants.
You know a little bit ofeverything across the board.
Speaker 2 (00:54):
What type of insurance?
Is it property PNC, or is it?
Speaker 3 (00:58):
PNC and commercial, as well as life insurance.
Speaker 2 (01:02):
Wow, you do cover quite a bit there, huh.
Lots of options, so let's backup our stories a little bit here
.
I guess both of you or you knowRyan first.
How did?
Speaker 4 (01:16):
you get involved in the insurance industry.
I got into it young.
I got into it about 21 yearsold by accident.
I took a class to.
I wanted to take a class to bean adjuster.
I ended up taking a class to bean agent.
I packed up and moved all mystuff up to Orlando because that
was the time before onlinecourses and things like that.
So I moved up there, had thewrong class but stuck through it
(01:38):
and said you know what?
I'm going to do it.
And here I am, 25 years later.
Still doing it right Sometimeslife has a funny way of
directing you in the rightdirection.
And here I am, 25 years later,still doing it right.
Speaker 2 (01:46):
Sometimes, life has a funny way of directing you in
the right direction, andDanielle how about?
You.
Speaker 3 (01:51):
Well, I actually was a receptionist for another
insurance agency and we kind ofreferred business back and forth
to each other.
So Ryan started sending mefunny fax messages, because this
is back when faxes wereimportant.
He would send me funny faxmessages because this is back
when faxes were important.
He would send me funny faxmessages telling me to come over
to the dark side and come workfor him, and so, when I was 18,
(02:11):
I got my insurance license andstarted working for Ryan.
Speaker 2 (02:14):
Very nice, Very nice.
See, it's all meant to be.
So let's talk about.
Obviously, Ryan, you didn'tstart out by owning your own
business, did you?
Speaker 4 (02:24):
No, I actually started out underneath another
agent Back in the day.
I was a captive nationwideagent.
They kind of had amentor-mentee program, I guess
you would call it, and I spent acouple of years as an associate
under another agent and thenspun off onto my own, and so it
took about four years underanother agent and then I spun
(02:44):
out, and here I am now, I can dothis, I got this, I know I can
handle it.
Speaker 2 (02:50):
So let's talk about challenges for that transition.
Whether personally orprofessionally, we all come
across some type of challengethat challenges us.
But we can look back at now andsay you know what?
I'm in a better place nowbecause of it.
Speaker 4 (03:08):
Is there something that happened along your journey
that you can point back to?
A couple of things.
They all kind of happened aboutthe same time period.
Like I mentioned earlier, I wasa captive Nationwide agent and
Nationwide as a company that'sall I could sell.
But they transitioned into theindependent channel.
So all the book that I hadbuilt up with Nationwide I had
to purchase back from them tobecome an independent agent.
So that was a little bit of achallenge.
(03:28):
You get your book rolling andyou're making some money and
they tell you you got to pull itfor now.
Speaker 2 (03:33):
So we did that.
Speaker 4 (03:34):
That happened to come right around the time of the
Great Recession of 2008.
So not only that, we had a lotof foreclosures and I mean it
all trickles down.
I mean we're all built aroundthe service and housing market
and when that goes down a lot,it trickles to a lot of
different channels and, you know, insurance wasn't an exception.
So that was a tough time, toughcouple hits there back to back,
(03:57):
but it was the best thing thatever happened.
I said, being an independentagent, I have so many more
options to get my customers morethan just kind of one bullet in
the chamber.
I got you know all kinds and,like I said, we can just do a
whole lot more with you knowcustomers and we can represent
them a little bit better thanjust being, you know again,
captive to one carrier and kindof being their subcontractor
(04:19):
slash employee.
Speaker 3 (04:21):
Now we have approximately 50 carriers
instead of one.
Speaker 2 (04:25):
Wow See, and that's great, because you know it's not
hey, this is what I can do foryou.
It's kind of like, what do youneed me to do for you?
And now you've got the optionsto give them what's best for
them, because every situation isjust a little bit different.
Speaker 4 (04:39):
right it is.
And Florida is really good forindependent agents because a lot
of people come from back upnorth to Midwest and you know,
state, farm or all state ornationwide, they'll write your
homes, your cars, they'll writeeverything.
You only have to go to oneagency because they write
everything.
Well, down.
Here in Florida it's different.
Not a lot of the big carrierswrite homeowner's insurance, not
all of them write umbrellas, soyou kind of have to, you know,
(05:00):
piece it together a little bit.
So it gives independent agentsa lot more flexibility than you
know, say, a captive agent wouldhave.
Speaker 2 (05:08):
And with our weather and seasons, lately we've had I
don't want to say an exodus, butwe've had a lot of the home
insurance.
People leave the market as well, too right.
Speaker 3 (05:18):
Yeah, there's been multiple carriers that have gone
out of business, but a lot ofthem have transitioned into
different setups on the back endto create more options so that
they don't have to go out ofbusiness, finding ways to get
more reinsurance and financialbacking.
So there has been a handful.
But you're also seeing a lot ofnew companies coming in now and
(05:38):
trying to come back into thestate and help with the rates
and whatnot.
It always fluctuates, so it'sgoing to go up and then it seems
like it's starting to come backdown a little bit now.
Speaker 2 (05:47):
And that's good.
That's good.
Let's along those same lines.
Let's talk about maybe some ofthe myths or misconceptions
surrounding your industry thatwe can kind of maybe clear up
for our listeners today.
Speaker 3 (05:57):
Well, a big one is people think that agents have a
lot of pull when it comes toclaims.
Once we put the information inand we put the claim in, we
really generally don't.
We're lucky if we know anythingthat's going on along the way.
The claims adjusters are veryseparate from agents and people.
We would love to be able tohelp more sometimes, but we
(06:18):
don't always have the option andpeople really do believe that.
You know, we can just make aphone call and hit a button and
you know, get the claim approvedand magic happens.
And here's a check.
Doesn't work that way.
Speaker 4 (06:29):
Yeah, along with what Danielle said, the adjusters
are trained to be adjusters,we're trained to be agents and
the companies don't want ussaying something that would
contradict the adjuster andputting the company in a bad
spot.
So they keep us informed on aclaim but they don't give us the
.
You know we can't write a check.
We can't, you know, check allthe logs of all the reports and
(06:51):
all the inspections and all that.
We don't have access to thatand it's for a reason they don't
want us giving the policyholderthe wrong information.
Speaker 2 (07:00):
Yeah, then they get their hopes up, and then they
you know, yeah, it's better thatway.
So do you notice anything?
You've been in the industry forquite a while now.
Have you noticed anythingchanging or trending as of late?
Speaker 4 (07:15):
Like Daniel mentioned before, we're starting to see a
lot of homeowners carriersstart to get back in the market.
That's a good thing.
Speaker 3 (07:23):
Another big one, though, is for some reason,
liability has become an issuenow, like with umbrellas Due to
the uninsured auto, likeuninsured people that drive in
Florida that have caused a lotof accidents, and it's caused so
many really large liabilityclaims for people with umbrellas
that a lot of companies don'twant to offer umbrellas anymore,
(07:44):
or if they do, they don't wantto write them over autos.
They only want to write themover properties or you know just
um.
It's just a lot harder to get.
Speaker 2 (07:50):
Absolutely so you mentioned Ryan.
You're from Southwest Floridaoriginally.
Speaker 4 (07:57):
Yes, I'm actually a sixth generation Floridian.
I was born in Naples and I grewup for the most part in Cape
Coral, graduated Cape Coral Highand never left.
I like the area.
I hate cold weather so I'm notgoing anywhere.
Speaker 2 (08:09):
Lucky, lucky you.
I blame my parents for notbeing born down here, but I got
down here as quickly as I couldand Danielle, how about you?
Speaker 3 (08:16):
Well, I was actually born in New York, but I lived
most of my life in Las Vegas,and I've lived here on and off
throughout my life, because myfamily lives here.
Speaker 2 (08:25):
Very nice, very nice, but we love it down here.
That's the reason we call itparadise for a reason.
So I know owning a business canbe very demanding of your time,
but when you do get a moment,what do you enjoy doing outside
of work?
Speaker 3 (08:38):
Well, I teach yoga every morning because it's just
a great way to de-stress whenyou do work in an industry that
tends to be a little bit morestressful.
And then I have two crazy catsthat entertain me.
Speaker 2 (08:49):
So you're not the crazy cat lady, are you?
Speaker 3 (08:51):
No, that takes three, I only have two.
There you go.
You're close, the crazy catlady, are you?
No, that takes three, I onlyhave two.
There you go, you're close, I'mclose but not quite.
Speaker 2 (09:00):
And Ryan, how about you?
Speaker 4 (09:02):
I have two sons.
One's actually graduating nextmonth and one's just turned 11.
So when I have any time out ofhere, they take up a lot of it.
I'm really involved in a lot of.
Both of them play soccer, soI've been involved in
competitive travel, soccer,parenting for a long time.
Personally, when I get timeaway from those two things, I do
like to go out on my boat and,you know, take my car out for a
(09:24):
drive, things like that.
Get outside and, you know, justrelax, because that time is few
and far between it seems.
Speaker 2 (09:31):
Yep, unwind and get out and enjoy life down here a
little bit.
Is there one thing you wish ourlisteners knew about Dana's
Insurance?
Speaker 3 (09:42):
that maybe they won't be too familiar with.
Hmm, well, I really don't know.
Speaker 4 (09:50):
No, no, I mean we're just, you know we're a small
agency.
I mean we got, you know we're asmaller agency but we have
access through Nationwide a lotof other carriers.
I mean we have access to, youknow, all the carriers that the
big, larger, independents andthings like that have in town.
We all, all the agencies thatare independent in the area, we
(10:11):
all, with the exception of oneor two carriers here or there,
we all deal out of the same deck.
So relationships are what'simportant to us.
You know we want to build agood relationship with our
client.
We want to give them the rightcoverage.
We don't want to sell, you know, the cheapest policy because
that'll come back to bite youwhen the claims happen.
So we want to build thatrelationship.
We want, you know, we want toget to, you know have a good
(10:34):
long-term you know relationshipwith the client Because, like I
said, whether you go to me orDanielle, or you know you go to
another agency, it's like mostof us are writing the same
policy.
Speaker 2 (10:47):
So it really does come down to, you know, the
relationship between the agentand the client and that customer
service and making sure youknow, ethically, you're doing
the right things for thecustomer as well too, not just
trying to sell something or addsomething on just to make an
extra buck.
It's about what's best for youand your scenario, absolutely.
Speaker 4 (11:02):
Correct and actually it's the reverse.
It's what not, it's what otheragencies take off to get the
sale.
You know we're not adding.
I mean it's such a price savvymarket right now with inflation
and everything like that.
You're not adding on whistlesand whistles and whistles.
But I mean you want to makesure everything's correct.
You don't want to takesomething away that, in the
event of a claim, the customerreally needed, but to get the
(11:25):
sale and to save them $50,.
You didn't do it, it'll get youevery time.
Speaker 2 (11:31):
Yeah, they'll come back and get you, like you said,
when you need it.
It's the time that you wish youhad it, but to save a dollar,
somebody took that out.
So how would our listeners goabout contacting you if they
wanted to learn more or had somequestions?
Speaker 3 (11:46):
Well, our phone number is 239-939-7697.
We're located off McGregorBoulevard, and then our email
info@danisinsurance infodanisinsurance, spelled out dot
net.
Speaker 2 (12:01):
Very good, any last words for our listeners today.
Speaker 3 (12:04):
Have a wonderful week .
Speaker 4 (12:06):
Yeah, no, thank you for your time, jim.
Like I said, if anyone has anyquestions or wants to reach out
to Daniel or I personally, justgive us a call and, like I said,
you'll talk directly to us.
Speaker 2 (12:16):
Very good.
Hey guys, it's been a pleasuregetting to know you.
Thank you for being such goodneighbors and we hope to see you
out in the community soon.
Speaker 4 (12:25):
Thanks, Jim have a great day.
Speaker 1 (12:26):
Thanks, jim, we appreciate it.
Thank you for listening to theGood Neighbor Podcast, bringing
together good vibes, greatneighbors, local businesses in
Southwest Florida.
To nominate your favorite localbusiness to be featured on the
show, go to CaboWaboJim.
com.
That's CaboWaboJim.
com, or call 239-427-4100.
It's time to check out your neighbors on the Good
Neighbor podcast, where we bringgood vibes, great neighbors and
local businesses in SouthwestFlorida together.
Here's your host, Cabo JimSchaller.
Speaker 2 (00:14):
Welcome Good Neighbors, episode number 244 of
the Good Neighbor podcast.
Today we have Good NeighborsRyan and Daniel from Danis
Insurance.
Welcome, Hello.
Hi, Pleasure to get tointroduce you guys to our
listeners and share a little bitabout what you guys do.
So let's jump in and obviouslyyour insurance right, but why
(00:36):
don't we explain a little bitabout what type of insurance you
guys are involved with?
Speaker 3 (00:41):
Well, we're a local agency and we do everything from
commercial to homes, to cars,we work with builders, we work
with restaurants.
You know a little bit ofeverything across the board.
Speaker 2 (00:54):
What type of insurance?
Is it property PNC, or is it?
Speaker 3 (00:58):
PNC and commercial, as well as life insurance.
Speaker 2 (01:02):
Wow, you do cover quite a bit there, huh.
Lots of options, so let's backup our stories a little bit here
.
I guess both of you or you knowRyan first.
How did?
Speaker 4 (01:16):
you get involved in the insurance industry.
I got into it young.
I got into it about 21 yearsold by accident.
I took a class to.
I wanted to take a class to bean adjuster.
I ended up taking a class to bean agent.
I packed up and moved all mystuff up to Orlando because that
was the time before onlinecourses and things like that.
So I moved up there, had thewrong class but stuck through it
(01:38):
and said you know what?
I'm going to do it.
And here I am, 25 years later.
Still doing it right Sometimeslife has a funny way of
directing you in the rightdirection.
And here I am, 25 years later,still doing it right.
Speaker 2 (01:46):
Sometimes, life has a funny way of directing you in
the right direction, andDanielle how about?
You.
Speaker 3 (01:51):
Well, I actually was a receptionist for another
insurance agency and we kind ofreferred business back and forth
to each other.
So Ryan started sending mefunny fax messages, because this
is back when faxes wereimportant.
He would send me funny faxmessages because this is back
when faxes were important.
He would send me funny faxmessages telling me to come over
to the dark side and come workfor him, and so, when I was 18,
(02:11):
I got my insurance license andstarted working for Ryan.
Speaker 2 (02:14):
Very nice, Very nice.
See, it's all meant to be.
So let's talk about.
Obviously, Ryan, you didn'tstart out by owning your own
business, did you?
Speaker 4 (02:24):
No, I actually started out underneath another
agent Back in the day.
I was a captive nationwideagent.
They kind of had amentor-mentee program, I guess
you would call it, and I spent acouple of years as an associate
under another agent and thenspun off onto my own, and so it
took about four years underanother agent and then I spun
(02:44):
out, and here I am now, I can dothis, I got this, I know I can
handle it.
Speaker 2 (02:50):
So let's talk about challenges for that transition.
Whether personally orprofessionally, we all come
across some type of challengethat challenges us.
But we can look back at now andsay you know what?
I'm in a better place nowbecause of it.
Speaker 4 (03:08):
Is there something that happened along your journey
that you can point back to?
A couple of things.
They all kind of happened aboutthe same time period.
Like I mentioned earlier, I wasa captive Nationwide agent and
Nationwide as a company that'sall I could sell.
But they transitioned into theindependent channel.
So all the book that I hadbuilt up with Nationwide I had
to purchase back from them tobecome an independent agent.
So that was a little bit of achallenge.
(03:28):
You get your book rolling andyou're making some money and
they tell you you got to pull itfor now.
Speaker 2 (03:33):
So we did that.
Speaker 4 (03:34):
That happened to come right around the time of the
Great Recession of 2008.
So not only that, we had a lotof foreclosures and I mean it
all trickles down.
I mean we're all built aroundthe service and housing market
and when that goes down a lot,it trickles to a lot of
different channels and, you know, insurance wasn't an exception.
So that was a tough time, toughcouple hits there back to back,
(03:57):
but it was the best thing thatever happened.
I said, being an independentagent, I have so many more
options to get my customers morethan just kind of one bullet in
the chamber.
I got you know all kinds and,like I said, we can just do a
whole lot more with you knowcustomers and we can represent
them a little bit better thanjust being, you know again,
captive to one carrier and kindof being their subcontractor
(04:19):
slash employee.
Speaker 3 (04:21):
Now we have approximately 50 carriers
instead of one.
Speaker 2 (04:25):
Wow See, and that's great, because you know it's not
hey, this is what I can do foryou.
It's kind of like, what do youneed me to do for you?
And now you've got the optionsto give them what's best for
them, because every situation isjust a little bit different.
Speaker 4 (04:39):
right it is.
And Florida is really good forindependent agents because a lot
of people come from back upnorth to Midwest and you know,
state, farm or all state ornationwide, they'll write your
homes, your cars, they'll writeeverything.
You only have to go to oneagency because they write
everything.
Well, down.
Here in Florida it's different.
Not a lot of the big carrierswrite homeowner's insurance, not
all of them write umbrellas, soyou kind of have to, you know,
(05:00):
piece it together a little bit.
So it gives independent agentsa lot more flexibility than you
know, say, a captive agent wouldhave.
Speaker 2 (05:08):
And with our weather and seasons, lately we've had I
don't want to say an exodus, butwe've had a lot of the home
insurance.
People leave the market as well, too right.
Speaker 3 (05:18):
Yeah, there's been multiple carriers that have gone
out of business, but a lot ofthem have transitioned into
different setups on the back endto create more options so that
they don't have to go out ofbusiness, finding ways to get
more reinsurance and financialbacking.
So there has been a handful.
But you're also seeing a lot ofnew companies coming in now and
(05:38):
trying to come back into thestate and help with the rates
and whatnot.
It always fluctuates, so it'sgoing to go up and then it seems
like it's starting to come backdown a little bit now.
Speaker 2 (05:47):
And that's good.
That's good.
Let's along those same lines.
Let's talk about maybe some ofthe myths or misconceptions
surrounding your industry thatwe can kind of maybe clear up
for our listeners today.
Speaker 3 (05:57):
Well, a big one is people think that agents have a
lot of pull when it comes toclaims.
Once we put the information inand we put the claim in, we
really generally don't.
We're lucky if we know anythingthat's going on along the way.
The claims adjusters are veryseparate from agents and people.
We would love to be able tohelp more sometimes, but we
(06:18):
don't always have the option andpeople really do believe that.
You know, we can just make aphone call and hit a button and
you know, get the claim approvedand magic happens.
And here's a check.
Doesn't work that way.
Speaker 4 (06:29):
Yeah, along with what Danielle said, the adjusters
are trained to be adjusters,we're trained to be agents and
the companies don't want ussaying something that would
contradict the adjuster andputting the company in a bad
spot.
So they keep us informed on aclaim but they don't give us the
.
You know we can't write a check.
We can't, you know, check allthe logs of all the reports and
(06:51):
all the inspections and all that.
We don't have access to thatand it's for a reason they don't
want us giving the policyholderthe wrong information.
Speaker 2 (07:00):
Yeah, then they get their hopes up, and then they
you know, yeah, it's better thatway.
So do you notice anything?
You've been in the industry forquite a while now.
Have you noticed anythingchanging or trending as of late?
Speaker 4 (07:15):
Like Daniel mentioned before, we're starting to see a
lot of homeowners carriersstart to get back in the market.
That's a good thing.
Speaker 3 (07:23):
Another big one, though, is for some reason,
liability has become an issuenow, like with umbrellas Due to
the uninsured auto, likeuninsured people that drive in
Florida that have caused a lotof accidents, and it's caused so
many really large liabilityclaims for people with umbrellas
that a lot of companies don'twant to offer umbrellas anymore,
(07:44):
or if they do, they don't wantto write them over autos.
They only want to write themover properties or you know just
um.
It's just a lot harder to get.
Speaker 2 (07:50):
Absolutely so you mentioned Ryan.
You're from Southwest Floridaoriginally.
Speaker 4 (07:57):
Yes, I'm actually a sixth generation Floridian.
I was born in Naples and I grewup for the most part in Cape
Coral, graduated Cape Coral Highand never left.
I like the area.
I hate cold weather so I'm notgoing anywhere.
Speaker 2 (08:09):
Lucky, lucky you.
I blame my parents for notbeing born down here, but I got
down here as quickly as I couldand Danielle, how about you?
Speaker 3 (08:16):
Well, I was actually born in New York, but I lived
most of my life in Las Vegas,and I've lived here on and off
throughout my life, because myfamily lives here.
Speaker 2 (08:25):
Very nice, very nice, but we love it down here.
That's the reason we call itparadise for a reason.
So I know owning a business canbe very demanding of your time,
but when you do get a moment,what do you enjoy doing outside
of work?
Speaker 3 (08:38):
Well, I teach yoga every morning because it's just
a great way to de-stress whenyou do work in an industry that
tends to be a little bit morestressful.
And then I have two crazy catsthat entertain me.
Speaker 2 (08:49):
So you're not the crazy cat lady, are you?
Speaker 3 (08:51):
No, that takes three, I only have two.
There you go.
You're close, the crazy catlady, are you?
No, that takes three, I onlyhave two.
There you go, you're close, I'mclose but not quite.
Speaker 2 (09:00):
And Ryan, how about you?
Speaker 4 (09:02):
I have two sons.
One's actually graduating nextmonth and one's just turned 11.
So when I have any time out ofhere, they take up a lot of it.
I'm really involved in a lot of.
Both of them play soccer, soI've been involved in
competitive travel, soccer,parenting for a long time.
Personally, when I get timeaway from those two things, I do
like to go out on my boat and,you know, take my car out for a
(09:24):
drive, things like that.
Get outside and, you know, justrelax, because that time is few
and far between it seems.
Speaker 2 (09:31):
Yep, unwind and get out and enjoy life down here a
little bit.
Is there one thing you wish ourlisteners knew about Dana's
Insurance?
Speaker 3 (09:42):
that maybe they won't be too familiar with.
Hmm, well, I really don't know.
Speaker 4 (09:50):
No, no, I mean we're just, you know we're a small
agency.
I mean we got, you know we're asmaller agency but we have
access through Nationwide a lotof other carriers.
I mean we have access to, youknow, all the carriers that the
big, larger, independents andthings like that have in town.
We all, all the agencies thatare independent in the area, we
(10:11):
all, with the exception of oneor two carriers here or there,
we all deal out of the same deck.
So relationships are what'simportant to us.
You know we want to build agood relationship with our
client.
We want to give them the rightcoverage.
We don't want to sell, you know, the cheapest policy because
that'll come back to bite youwhen the claims happen.
So we want to build thatrelationship.
We want, you know, we want toget to, you know have a good
(10:34):
long-term you know relationshipwith the client Because, like I
said, whether you go to me orDanielle, or you know you go to
another agency, it's like mostof us are writing the same
policy.
Speaker 2 (10:47):
So it really does come down to, you know, the
relationship between the agentand the client and that customer
service and making sure youknow, ethically, you're doing
the right things for thecustomer as well too, not just
trying to sell something or addsomething on just to make an
extra buck.
It's about what's best for youand your scenario, absolutely.
Speaker 4 (11:02):
Correct and actually it's the reverse.
It's what not, it's what otheragencies take off to get the
sale.
You know we're not adding.
I mean it's such a price savvymarket right now with inflation
and everything like that.
You're not adding on whistlesand whistles and whistles.
But I mean you want to makesure everything's correct.
You don't want to takesomething away that, in the
event of a claim, the customerreally needed, but to get the
(11:25):
sale and to save them $50,.
You didn't do it, it'll get youevery time.
Speaker 2 (11:31):
Yeah, they'll come back and get you, like you said,
when you need it.
It's the time that you wish youhad it, but to save a dollar,
somebody took that out.
So how would our listeners goabout contacting you if they
wanted to learn more or had somequestions?
Speaker 3 (11:46):
Well, our phone number is 239-939-7697.
We're located off McGregorBoulevard, and then our email
info@danisinsurance infodanisinsurance, spelled out dot
net.
Speaker 2 (12:01):
Very good, any last words for our listeners today.
Speaker 3 (12:04):
Have a wonderful week .
Speaker 4 (12:06):
Yeah, no, thank you for your time, jim.
Like I said, if anyone has anyquestions or wants to reach out
to Daniel or I personally, justgive us a call and, like I said,
you'll talk directly to us.
Speaker 2 (12:16):
Very good.
Hey guys, it's been a pleasuregetting to know you.
Thank you for being such goodneighbors and we hope to see you
out in the community soon.
Speaker 4 (12:25):
Thanks, Jim have a great day.
Speaker 1 (12:26):
Thanks, jim, we appreciate it.
Thank you for listening to theGood Neighbor Podcast, bringing
together good vibes, greatneighbors, local businesses in
Southwest Florida.
To nominate your favorite localbusiness to be featured on the
show, go to CaboWaboJim.
com.
That's CaboWaboJim.
com, or call 239-427-4100.
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