Title: Health Report Cards
Quote:
“what gets measured gets managed”
- unknown source
When you measure something you become aware of it and can objectively manage it.
Potential Pitfalls: The right things must be measured. Measurement must be accurate.
What is a Report Card:
- an evaluation of performance
Benefits of Report Cards:
- attempts to measure strength and weaknesses
- allows for awareness of weaknesses (so they can be targeted and improved)
- provides objective measures of performance normalized to the rest of the group (lets one know exactly how they measure up)
- allows outsiders to evaluate and make decisions
Negatives of Report Cards
- can hurt feelings (who fucking cares, life is tough, competitive, and requires constant improvement)
- can leed to discrimination (of course….people, companies, and things with bad reports should be discriminated against). Discrimination = pressure to improve
- the wrong things are often measured or given too much importance. If not, you will manage things that don’t matter. Importance of asking the right questions.
- the things measured may be wrong or inaccurate. This is a big deal! Measuring things inaccurately is probably worse than not measuring things at all
- subject to the bias of those creating report cards. We all remember that teacher that just didn’t seem to like us…..
See the full post on the Longetrics.org blog
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