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June 4, 2024 42 mins

In this episode we're talking to Matt Casella from Richtech Robotics. Matt shares his incredible perspective on the evolving role of robots in our world and his leadership approach in navigating this change. As a leader at RichTech Robotics, Matt is focused on bridging the gap between hospitality and technology, aiming to enhance human interactions through innovations like Adam, the robotic barista. He emphasizes the importance of balancing innovation with the core principles of hospitality and maintaining a human touch in customer experiences. Drawing from personal experiences and familial wisdom, Matt highlights the transformative power of authenticity and genuine connections in leadership. He offers profound insights into embracing true selves and navigating challenges with grace. Tune in to hear Matt's top leadership tips and reflections on the art of leading through the next phases of this industry.

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