In this inspiring episode of the GCUC Podcast, Liz Elam speaks with Ryan Simonetti, CEO and co-founder of Convene, about the evolution of coworking and the role of hospitality in creating memorable experiences. Ryan reflects on 15 years of building Convene and shares lessons learned from navigating the pandemic's challenges, the importance of values-based hiring, and his commitment to setting new standards in service and design. They dive into Convene’s signature approach, “Hello, Coffee, Goodbye,” focusing on touchpoints that create lasting impressions for members. This episode is filled with insights on growth, resilience, and the intersection of hospitality and coworking—a must-listen for coworking operators and enthusiasts alike.
Keywords: coworking hospitality, Ryan Simonetti, Convene coworking, GCUC Podcast, coworking growth strategies, workspace design, member experience, coworking industry insights
Show Note:
https://www.linkedin.com/in/ryan-simonetti-5873887
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