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October 3, 2025 29 mins

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Have you ever felt invisible during a hospital stay? Or wondered if your cultural background was truly understood by medical staff? In this episode, we explore how one simple act of kindness can bridge the gap between patients and healthcare providers, creating a more inclusive and compassionate hospital experience.

Join me as I sit down with Dr. Nekaiya Pratt, (Dr. Kay) a pediatric critical care physician and health equity advocate who's transforming hospital care through cultural inclusion – starting with something as simple and powerful as hair care.

Unveiling the Untold Story of Representation in Hospitals

  • The importance of seeing healthcare providers who look like you.
  • How cultural understanding can build trust and improve patient outcomes.
  • Real-life examples of small acts making a big difference.

From Crisis to Calling: Dr. Kay's Journey

  • How a personal health scare led to a career in pediatric critical care.
  • Navigating the challenges of being "the only one" in medical settings.
  • Using her unique perspective to advocate for change.

The Magic of Inclusive Hair Care in Hospitals

  • Why proper hair care matters for patients' dignity and well-being.
  • How a simple gesture sparked a system-wide change.
  • The ripple effect: educating staff and improving cultural competence.

Are you ready to discover how cultural inclusion can transform the hospital experience? 

Resources:

HeyitsKayMD

Book – Zoe’s Hospital Adventure

Want to be a guest on Get Savvy...Demystifying Healthcare? Send Sandy Kibling a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/getsavvydemystifyinghealthcare

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