Systems Rehab | Systems and Strategies for Online Service Providers

Systems Rehab | Systems and Strategies for Online Service Providers

Welcome to Systems Rehab - the podcast where we diagnose, treat, and revive the systems running your business! If you're tired of scattered workflows, clunky processes, and feeling like you're drowning in admin work, you're in the right place. I'm Kenniqua Lewter, your Systems Strategist, and Honeybook Educator, and I help online service providers go from overwhelmed to optimized with simple, streamlined solutions. Each week, we're breaking down the bad habits, broken processes, and bottlenecks keeping you stuck - so you can step into the role of a confident, in-demand professional who ATTRACTS and SERVES high-quality, DREAM CLIENTS EFFORTLESSLY. Ready for your systems intervention? Grab your favorite beverage, and let's dive in! By the way, you can also watch the podcast on YouTube @KenniquaJ and connect with Kenniqua on Threads and Instagram @Kenniqua.Lewter Please subscribe, rate, and review the Systems Rehab Podcast.

Episodes

July 23, 2025 37 mins

If you’ve ever felt like your client experience is a bit… chaotic, this episode is for you. I’m breaking down how to create systems that actually save you time and give your clients a smoother, more elevated experience.

Inside this episode, I’m walking you through:

  • Why your systems should support the way you want to work (and live)
  • How to map out your client journey from inquiry to offboarding
  • The 3 core systems every service provi...
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In this episode, I’m chatting with Alicia Powell all about content systems, what they are, what they’re not, and how to make them work for you. We dive into why execution matters more than just having a plan, how to figure out what type of content actually connects with your audience, and why your software isn’t the whole system. We also touch on personal branding and finding a good balance between personal and business content. Th...

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Rebuilding My Lead Gen Systems from Scratch
In this episode, I’m pulling back the curtain on how I’ve been rebuilding my lead generation systems from the ground up. I walk you through the real behind-the-scenes, what wasn’t working, where the gaps were, and the exact steps I’m taking to fix it. 

From rethinking my lead magnets to refining my email strategy and enhancing follow-up, I’m sharing the full breakdown. If you’re ready ...

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HoneyBook Masterclass | In this episode, I’m walking you through how to set up HoneyBook the right way as a service provider and the mindset shifts that need to happen before the systems even get built.

I’m breaking down the 3 most common beliefs that keep you buried in admin tasks (and stuck doing way too much manually), plus why mapping your client journey is non-negotiable if you want to run a smoother, more automated b...

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Feeling like your client process is all over the place? You're not alone. If you manually manage every step, juggle leads in your DMs, or constantly drop the ball during onboarding, this episode is for you. 

I’m sharing what needs to happen before you plug into a CRM, so your systems support you (instead of creating more chaos). I’ll walk you through real-life examples of how my clients moved from burnout to business ...

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In today’s BONUS episode, I’m sharing a real and honest convo about why having solid systems in your business is non-negotiable—especially if you want to avoid burnout and actually enjoy the life you’re building. 

I’m opening up about my own journey—going from completely overwhelmed to finally feeling more free and in control thanks to time management and systems that actually work. 

We’re talking about 

  • protecting your time
  • taking...
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In this episode, I’m chatting with Jillian Dollbery—she’s an operations consultant and team strategist who helps women entrepreneurs build businesses that actually feel good to run.

We’re talking about what sustainable scaling really looks like (hint: it’s not just about revenue goals or doing more). Jillian shares her own journey into entrepreneurship, the hard lessons she’s learned around burnout, and how she started building a bu...

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In this episode of The Systems Rehab Podcast, I’m diving into why strategy has to come before systems—especially for service providers. You can’t build effective systems if you haven’t mapped out where you’re headed. I’m breaking down how I guide my clients through strategic mapping sessions to uncover process gaps and create aligned, streamlined operations.

We’ll talk about more than just client management—I also touch on time mana...

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 In this episode, I’m getting real about some of the biggest mistakes I see (and have made myself) when it comes to growing a sustainable business. We’re talking about underpricing, giving away too much for free, and offering all the things to try to serve everyone. Spoiler: that’s a fast track to burnout and stagnation. 

I’m sharing some hard lessons I had to learn the hard way—and how shifting my pricing, tightening up my services...

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In this episode, I’m sharing how I use HoneyBook to keep my business running smoothly. I talk about what things looked like before I found HoneyBook, why I chose it over other tools, and how it helps me stay organized and serve clients better. 

From automating tasks to keeping leads and projects in order with tags and templates, I’m giving you a behind-the-scenes look at how I make it all work. I’ll also share a few features I don’t...

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In this episode, I’m opening up about why I took a month and a half off from social media and podcasting—and what’s changed since then. This wasn’t just a random break; it was a much-needed pause to reset, reflect, and realign how I show up and serve. I talk about how I was stuck in a cycle of creating content just to check a box, and what I’ve done to make sure my content is now more intentional, engaging, and aligned with both my...

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In this episode of the Systems Rehab Podcast, I’m breaking down how to align your daily tasks with your bigger business goals—because staying busy doesn’t always mean making progress! I’ll walk you through goal setting using the SMART framework and share how categorizing your tasks can boost your productivity and efficiency. Plus, we’ll talk about the power of eliminating, delegating, and automating the things that aren’t actually ...

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In this episode of Systems Rehab Podcast, I chatted with Kieara Johnson, an award-winning entrepreneur and founder of All Things Business Center. Kieara’s journey is all about pivoting—from launching her first fashion business at 18 to shifting into online business management during the pandemic.

We dive into the real challenges of entrepreneurship and the emotional ups and downs of changing directions. Kieara keeps it real about wh...

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In today's episode of Systems Rehab(formally known as the Getting Over The Hump Podcast),  we’re diving into the three biggest time traps that are likely keeping you stuck in an endless cycle of tasks and to-do lists that never seem to shrink. If you feel like you're constantly spinning your wheels, it's probably because you're falling into one (or more) of these traps. 

What You’ll Learn
But don't worr...

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I've tried multiple morning routines from YouTube, but after plenty of trial and error and not seeing the results I desired, I finally realized something important—and I had to share it with you in this video. And Hint-Hint!!! This applies to more than just a "morning routine". 

Grab your notebook, pen, and your favorite beverage, and let's dive in! 


Work With Me: 

I help online service providers org...

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Are you feeling stuck in your virtual assistant business? You’re working hard, but something is holding you back from real growth. The truth is, that most VAs struggle because they’re missing key systems that create efficiency, consistency, and scalability.

In this episode, I’m breaking down the 5 essential systems every virtual assistant needs to build a sustainable and thriving business and my B.O.S.S Framework that I use to help ...

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Ever thought about starting a podcast but weren’t sure if it was worth it? Or maybe you already have one but want to make a bigger impact? In this episode, I’m chatting with Sonja Keeve—Podcast Coach, Author, and Host of Inspiring Nations—who’s sharing her best tips on how to start and grow a podcast that supports your business.

Sonja is breaking it all down—from getting started to finding your voice and building real connections wi...

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January 29, 2025 14 mins

In this episode, we’re breaking down why goals alone won’t get results. This episode is for you if you’ve ever set ambitious goals but struggled to follow through.

Learn how to build systems that support your goals, streamline your client journey, and use automation to create a seamless, high-end experience for your clients—without extra work.


Calls to Action:

  • Subscribe to "Getting Over the Hump Pod...
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Struggling to stay on top of your business goals? In this episode, I’m sharing how the 12-Week Year can transform the way you work and help you achieve more in less time. Say goodbye to procrastination and overwhelm and hello to focus and results! 

We’ll cover:

  • What the 12-Week Year is and why it works
  • How to set realistic, measurable goals
  • Tips for staying accountable and making consistent progress

I've just started imple...

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In this reflective episode, I’m sharing my personal journey of growth and transformation as we step into 2025. I break down the habits, mindsets, and practices I’m leaving behind in 2024, along with the lessons, skills, and systems I’m taking with me to create a more disciplined, intentional, and successful life.

💬 Let’s Connect!
If you’re listening on the podcast, send me a text from the link in the show notes or, if...

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