Give an Ovation: A Podcast For Restaurants

Give an Ovation: A Podcast For Restaurants

An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.


September 25, 2023 21 mins

Jennifer Kaminski is a seasoned marketing pro with over 20 years under her belt  underscored by her trendsetting work in social media for over 15 years.  As Founder and Managing Director of Social Thinking, Kaminski works with businesses to create and execute marketing and branding strategies utilizing Digital Marketing, Social Media, and PR. 

On this episode, you'll learn from Jennifer about: 

  • Making digital perso...
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Brandon and Zane Hunt are brothers who have shaken and shaped the pizza industry since they opened Via313 in 2011. Brandon and Zane began Via313 out of a trailer in Detroit determined to expand and serve everyone up a slice. Now as a multi-unit brand, Via313 continue to serve delicious deep dish pizza all while perfecting their guest experience.

On this episode you'll learn from Brandon and Zane about:

  • Unique in-ho...
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Patrick Pleiss is the Co-Founder and Head of Operations at Hyperlocology. Hyperlocology is a a marketing platform that enables franchise brands to centrally control local advertising, across the most powerful digital channels, for their hundreds or thousands of locations.

On this episode you'll learn more about: 

  • Helping locations help themselves
  • First impressions (digital and face-to-face)
  • Localized advertising
  • More!
  • ...

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September 14, 2023 20 mins

This week's episode welcomes on Matt Wampler, CEO and Co-Founder of ClearCOGS, a company utilizing AI to automate demand planning. If you've ever wondered how to balance profitability and the guest experience, tune in to Matt's expertise on predictive analytics. 

On this episode, you'll learn from Matt about:

  • Forecasting and customer satisfaction
  • Welcoming change back of house
  • Wonders of AI
  • More!


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Julie Wade is the Senior Director of Marketing at Taziki's, a cafe with a fresh take on the Mediterranean diet. On this week's episode of Give an Ovation, Julie brings her extensive marketing expertise (strategy, product development, brand, etc.) to the table. Tune in to hear how her marketing utility belt has helped her master the food and beverage industry. 

On this episode, you'll learn from Julie about:

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    September 7, 2023 23 mins

    Mike Snow is a 14 year entrepreneur whose most recent venture, Ocavu, is shaking up the restaurant industry. Ocavu has changed the way we approach ordering a menu item in a restaurant by placing a true to life size, high-fidelity scan in the consumer's life. This creates a better experience for the customers by aligning their expectations with reality. Tune it to learn more about this groundbreaking innovation!

    On thi...

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    This week's episode of Give An Ovation welcomes on Nick Petrocci, current Director of Off Premise for the fast-casual brand, Zaxby’s. Nick lead an Off Premise Growth team focused on the health of digital ordering channels including the custom-built, proprietary Zaxby’s mobile apps and website alongside the 3rd party delivery marketplaces. 

    On this episode you'll learn from Nick about: 

    • Managing third party dyn...
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    Many of you know him from the wrestling ring, but whether he's delivering a total smackdown or instructing a DDP Yoga course, Diamond Dallas Page (DDP) is a prime example of  transforming and chasing your passions. Now as the Founder and CEO of DDPY (Diamond Dallas Page Yoga), Diamond continues who help others achieve their true potential and rebound from life's blows. 

    On this episode, you'll learn from DDP...

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    Dan Posner is the VP of business development at Big Leap. Big Leap is an award-winning digital marketing agency founded on trust, focused on relationships, and motivated by your long-term success. While Dan is unarguably well versed in SEO and reputation management, his passion for sales and connection is evident throughout this week's episode. Tune in to learn how it can benefit your brand.

    On this episode, you'...

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    Gary Chaglasyan is a restaurateur and serial entrepreneur with over 25 years experience launching 65+ hospitality projects. Gary is an expert in automation and helping businesses becomes more efficient while still maintaining a sense of control over those critical tech touchpoints.

    On this episode, you'll learn from Gary about:

    • The evolution of off-prem
    • Utilizing ghost/dark kitchens
    • Importance of post-service checkin...
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    Tim McIntyre is the former EVP of Domino's and current Founder of T/M Communications LLC. McIntyre has 35 years of experience under his belt in communications and public relations. His expertise in communications enables him to advise on optimizing internal and strengthen external communications. 

    On this episode, you'll learn from Tim about: 

    • How to humanize a brand
    • Establishing positive culture across franchi...
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    August 7, 2023 34 mins

    Ray Titus is the CEO of United Franchise Group and its affiliated companies. Ray has elevated franchising from a career to a calling. His philosophies on growth, positive attitude, and family, influence the core values that have driven success within the brands he has developed from conception to international expansion. Tune if to hear his keys to success and how they apply to you.

    On this episode you'll learn from R...

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    After 27 years of delivering restaurant tech transformations for iconic brands including Friday's, Applebee's, Potbelly, CrunchTime, US Foods, Main Event, and Le Duff America, Tamy Duplantis is now the Founder and CIO of Return on Information. Return on Information helps to define and implement integrated technology stacks catered to your brand that enables you to excel in competitive digital environments.

    On thi...

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    This week's episode welcomes on Christine Staley, Founder and CEO of Magic City Hoagies. Magic City Hoagies is all about bringing a new and exciting approach to sandwiches. Christine does so effortlessly with her passion for spreading positivity and creative eye. One of her many strengths is her ability to align clients with the most suitable promotion/entrepreneurial campaigns needed to showcase their focused initiatives. Wit...

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    This weeks episode of Give An Ovation welcomes on our very own Chief Experience Officer (CXO) and Co-Founder, Derek Morgan. Derek's expertise in product engineering and customer success enables him to speak as to why Call-to-Text is the most requested feature addition and how it helps our customers continue to win in the restaurant tech space. 

    On this episode, you'll learn from Derek about:

    • What is Call-to-Te...
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    Ed Baklor is a former Disney/WestJet/JetBlue Executive with a solid business foundation focused on Operational Excellence and Guest Experience. Ed is skilled at curating an excellent guest experience from very little. Learn from his experience as a service expert in taking whatever is given you and crafting  an experience that will leave your guests wanting more.

    On this episode, you'll learn from Ed about:

    • Low cos...
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    Amir Hudda is a technology entrepreneur who has founded and grown four startups in the past 20 years. Amir’s passion has been to create and bring new technologies and products to market, his technology depth and business skills have helped launch innovative solutions that address critical business problems. Currently, Amir is the CEO of Qu (formerly Gusto POS), an enterprise-scale POS company focused on the fast-casual and quick-se...

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    Sterling Douglass is the Co-Founder & CEO of Chowly, a leading restaurant technology company helping restaurants optimize off-premise sales and operations. 

    Sterling began his career in data analytics as an actuary before founding Chowly. 
    His entrepreneurial spirit drove him to make it simpler for small and mid-sized restaurants to leverage best-in-class technologies. Sterling currently serves on the President’s C...

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    On this week's edition of Give An Ovation, Carl Orsbourn and Meredith Sandland join us for another forward thinking and innovative episode. With the publication of their second book in the Delivering The Digital Restaurant series, The Path to Digital Maturity, Carl and Meredith impress the importance of taking your tech seriously. From interface to optimization, their expertise within the digital space is far reaching!

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    Nick Bogacz is the President/Founder of Caliente Pizza and Draft House. With over 20 years experience within the restaurant industry, Nick has held many positions has grown a business from the ground up. If you are an entrepreneur who enjoys the restaurant industry and are looking to build an enterprise, this episode is for you.

    On this episode, you'll learn from Nick about: 

    • Finding space to grow within your indus...
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