Understanding Business Metrics - Episode 7

Feel like you’re making decisions in the dark? It’s time to turn on the dashboard.

In this episode of Go Beyond Busy, Christine Abela from Oxygen8 Consulting breaks down how small business owners can use the right business metrics to guide smarter, faster, more profitable decisions – without drowning in spreadsheets or jargon.

What You'll Learn in This Episode:

• Why business metrics matter for growth, sustainability, and avoiding costly mistakes

• The difference between meaningful metrics and vanity numbers

• How to track financial, customer, operational, and growth metrics without overwhelm

• Critical numbers like MRR, ARR, profit margins, ROE, customer acquisition cost, retention rates, and cash flow

• How to build a simple, action-oriented tracking system that fits a busy owner's life

• How to turn insights into real improvements and results

• Common mistakes to avoid when starting with metrics

• How to foster a data-driven mindset for lasting success

Downloads available with this episode:

• eBook: Understanding Business Metrics Made Simple

• Checklist: Core Metrics Every Business Should Track

• 3 Guides: Setting up your business metrics dashboard, Cashflow monitoring framework, Customer metrics implementation guide

• AI Prompts: Using Data to Improve Your Business

• Toolstack: Recommended Tools for Tracking and Analysis

• Workbook: Building Your Business Metrics Dashboard

Get all resources at: https://GoBeyondBusy.com

Hosted by Christine Abela – experienced business consultant and tech strategist helping small business owners move from chaos to calm through practical, real-world advice.

Some content is created with the help of AI tools, but every insight is based on real-world consulting experience.