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November 21, 2024 8 mins

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When you enable call forwarding, any calls to your personal number are automatically sent to your HighLevel phone number. HighLevel then handles these calls with its Voice AI capabilities.

Yes, you can forward calls from multiple numbers as long as each number supports call forwarding.

No, call forwarding happens seamlessly, and the caller won't be notified about the redirection.

Yes, call forwarding only affects incoming calls. You can still make outgoing calls from your personal number without any issues.

Forwarding calls to HighLevel lets you leverage their Voice AI for enhanced customer interactions. You also maintain your existing phone number, streamlining your call management through your HighLevel account.

The setup process varies depending on your carrier. The article provides specific instructions for major carriers like Verizon, AT&T, T-Mobile, Xfinity Mobile, and Spectrum Mobile. If your carrier isn't listed, you can contact them or try the general instructions provided.

International call forwarding depends on your carrier's support. Contact your carrier to confirm if they offer this feature.

How does call forwarding work?Can I forward calls from multiple numbers to HighLevel?Will callers know their calls are being forwarded?Can I still make outgoing calls from my personal number after setting up call forwarding?What are the benefits of forwarding calls to HighLevel?How do I set up call forwarding with my carrier?Does call forwarding work internationally?

Briefing Doc: Call Forwarding to Your HighLevel Phone Number

Source: HighLevel Support Portal - "Call Forwarding to Your HighLevel Phone Number"

Main Theme: This guide provides a detailed walkthrough of how to set up call forwarding from personal or business phone numbers to a HighLevel phone number, enabling the use of HighLevel's Voice AI without changing existing public-facing numbers.

Key Ideas & Facts:

  • Benefits of Call Forwarding to HighLevel:Leverage Voice AI: "Enhance customer communication with AI-powered call handling and transcription."
  • Maintain Existing Number: "Keep your current phone number visible to customers without needing to update it on marketing materials or directories."
  • Streamline Operations: "Ensure all incoming calls are managed through your HighLevel account for better tracking and management."
  • How it Works: Incoming calls to a user's personal number are automatically redirected to their HighLevel number, which then leverages the platform's Voice AI capabilities.
  • Setting Up Call Forwarding:Detailed instructions are provided for major carriers including Verizon Wireless, AT&T (Mobile and Business), T-Mobile, Xfinity Mobile, and Spectrum Mobile.
  • Each carrier has specific codes and steps to activate and deactivate call forwarding.
  • General instructions using codes like *72 and *73 are provided for other carriers.
  • Frequently Asked Questions:The guide addresses common user queries such as forwarding from multiple numbers, caller awareness of forwarding, the ability to still make outgoing calls from personal numbers, and international call forwarding support.

Important Notes:

  • Users should refer to their carrier's specific support page for detailed instructions if their carrier isn't listed in the guide.
  • Call forwa
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