Affectionately referred to as "Chips", a select few of our paramedics have undergone training to provide non-emergency, in-home visits to certain patient populations after they leave the hospital. Scott and Josh analyze the program, now in it's 6th year, and share some lessons learned to help other organizations.
1) Documentation process that fits the service
2) Number of patients vs staffing commitment
3) Reimbursement opportunities: wants vs needs
4) New patient relationships = new challenges
5) Stakeholders and program maintenance
Contact:
Josh - jhurguy@grfdaz.gov
Scott - srobb@grfdaz.gov
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