Empowering Through Choice: Inside Goodwill’s Day Habilitation Program

In this heartwarming and insightful episode of Good Fine’s Podcast, host Brent Watkins is joined by Kari Harford, Lead Day Habilitation Specialist at Goodwill, to explore the meaningful work behind the organization’s day habilitation program. With over 21 years at Goodwill, Kari shares her journey from vocational counselor to spearheading the launch and growth of a program designed to enrich the lives of individuals with intellectual and developmental disabilities, as well as mental health diagnoses.

Kari explains that the program offers flexible scheduling and a wide variety of person-centered activities, ranging from cooking and crafts to volunteering and using public transportation. Emphasis is placed on teaching soft skills like reading, coping, and socialization while promoting independence and community integration. Through carefully structured yet highly individualized plans, participants are empowered to choose how they spend their days—whether that's reading, learning bus routes, or planning group activities themselves.

The conversation also highlights the evolution of the program, which started with just three staff members and now spans multiple locations including Cedar Rapids, Iowa City, and the Quad Cities. Kari reflects on how the program has become more community-focused over time, leveraging city buses and forming partnerships with local food banks and animal shelters to give participants real-world experiences.

Kari shares inspiring stories of individuals who have made tremendous personal strides—like learning to manage emotions constructively, overcoming isolation, or independently navigating public transit. She also underscores the joy and mutual respect that exists within the program, noting how clients' enthusiasm and openness often serve as a reminder of the purpose behind Goodwill’s mission.

This episode offers a touching look at the impact of choice, trust, and compassionate care. It’s a testament to how thoughtful programming and dedicated staff can help people of all abilities live fuller, more independent lives while contributing meaningfully to their communities.