Episode Transcript
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Speaker 1 (00:01):
This is the Good
Neighbor Podcast, the place
where local businesses andneighbors come together.
Here's your host, Nick George.
Speaker 2 (00:12):
Welcome to the Good
Neighbor Podcast.
Are you in need of a wellnessalternative that can help with
anxiety and pain relief?
One might be closer than youthink.
Today I have the great pleasureof introducing your good
neighbor Rhiannon Bruns withFOCO.
I'm sorry, just Botava, rightBotava.
Speaker 3 (00:31):
Yes.
Speaker 2 (00:32):
B-O-T-A-V-A.
For those of you that arewondering how we're spelling it,
but you can find it online atfocobotavacom.
Rhiannon, tell us all aboutyour company.
So, I run a.
Speaker 3 (00:46):
Kratom and Kava shop
up in North Fort Collins.
I started it when five yearsago it was after.
I had been through quite a bitof experience with dealing with
opiates and two crazy things inmy life.
And we really try to helpnavigate and help people
navigate how to use it, thesealternatives, in a safe way and
(01:08):
actually make informed decisionsabout the product.
Speaker 2 (01:13):
How did you get into
this business?
Speaker 3 (01:16):
so I grew up in
atlanta, um.
I was surrounded by opiates andaddictions.
Both my parents were addicts.
It was something that theystruggled throughout most of my
life, as well as a lot of thepeople around me.
I came up to Colorado to try toget away from that, but ended
up kind of been getting intotrouble.
I actually ended up going toprison.
(01:38):
Um, that was seven years agoactually this week that.
I dealt with going through thatexperience and that experience
really taught me that, or showedme that I really didn't want to
be in that lifestyle anymorebut wanted to help people.
I, you know being a felon we'renot treated very well in terms
(01:58):
of opportunity after making abad decision and.
I wanted to be able to helppeople deal with their pain and
actually know that people careabout them.
I think it's a very dying thing.
Speaker 2 (02:13):
I'm glad that we have
you on today, because there's
probably, I know of a few mythsand misconceptions in your
industry that I would likeanswered.
What are some myths andmisconceptions in your industry?
Speaker 3 (02:34):
So I think that some
of the biggest misconceptions
have to do with the educationaround how to use their products
and what the products they'reactually getting are what's in
them and what they even can dofor you.
A lot of places that sellKratom or Kava do not specialize
in it, as it's not theirprimary product, so they're not
very well educated or able toeducate customers or the people
(02:57):
about how to use the things thatthey're selling.
A lot of the time it ends upbeing more about the pitch and
their bottom line rather thanactually caring about somebody
who's looking for relief in somesense of the way.
A lot of people think thatKratom is all the same and it's
really not it makes a hugedifference of where it's coming
from who you're getting it from?
(03:17):
Is there testing?
What's the?
Quality level if there'sadditives or anything like that?
What if there's additives oranything like that?
Um, you know a lot of thesecompanies as well with the gray
market area, still that we're inand the lack of regulation.
They can put additives in thatreally only contribute a lot of
the time to making it moreaddictive, to making more of a,
(03:40):
you know, a profit-based thing,rather than about treating the
person Right.
So you stress quality there,quality and education.
Speaker 2 (03:52):
I think are the two
biggest things.
Who are your target customers?
A lot of people don't know thatthey might be a potential
customer for Kratom.
Who are you trying to reach andhow are you reaching out to
them now?
Speaker 3 (04:03):
So as of right now, I
mean I can tell you my existing
customer base is from 21 yearsold all the way up to 89 years
old.
It's something if you deal withpain, if you're dealing with
anxiety, if you are stoppingdrinking, if you're stopping
(04:24):
doing drugs, but you still wanta way to.
You know we all have a vice andI try to really encourage
people if they're needing a toolthat this is a product that
really can be cool to helppeople move through those
difficult parts of their lives.
Speaker 2 (04:38):
We know that
marketing is the heart of every
business.
Have you ever thought aboutrunning your own podcast?
Speaker 3 (04:44):
So I have thought
about it.
I.
It's one of those things that.
Speaker 1 (04:49):
I.
Speaker 3 (04:51):
I struggle a bit with
doing things not in a
person-to-person type of way.
I really put all my focus intodoing actual marketing around
Fort Collins.
You might see my cart out andaround.
I give a free ounce to everycustomer because I'm very
confident in that quality.
(05:11):
It's something.
Speaker 1 (05:14):
I have considered I.
Speaker 3 (05:15):
I think my energy has
been a lot in the people who
want so you're probably verybusy outside of work.
Speaker 2 (05:21):
What do you do for
fun?
Speaker 3 (05:23):
um, so I am a singer.
I'm currently not my uh, danhad to disband a little bit, but
um, I'm a singer, I love tohike.
Speaker 2 (05:31):
I've got three giant
dogs to definitely keep me busy
on my post um and I love totravel a lot rhiannon, what's
one thing that you want ourlisteners to take away from this
?
This interview about yourcompany.
Speaker 3 (05:50):
I really would like
people to know that when they
come in to my shop, where theycall or text or email us that
we're not there to pitch them aproduct.
We're there to get them to.
We want to know them as people.
We want to know about theirstruggles and even if we have
people that come in that don'teven buy anything and just
because they know that they'llhave a friendly face and someone
(06:12):
who actually cares about themum, even if you know, or we're
just a little shop, a hole inthe wall on North College.
Speaker 2 (06:20):
How can our listeners
learn more about Botava?
Speaker 3 (06:25):
So stopping in the
shop, I think, is definitely the
best way Up on North College,across from the Ever Open Cafe
or calling and texting, but thenalso on our website and through
our Google reviews.
It's a really great way to getin touch with us.
Speaker 2 (06:41):
Okay, and what's your
address again?
Speaker 3 (06:43):
1415 North.
Speaker 2 (06:45):
College Avenue.
Speaker 3 (06:47):
Unit 3.
And we are across from EverOpen Cafe and next Tuesday
U-Haul.
Speaker 2 (06:51):
Do you want to toss a
phone number out?
Speaker 3 (06:54):
Yeah, 970-832-7337.
Speaker 2 (07:00):
Well, Rhiannon, we
definitely appreciate you being
on our show and we wish you andyour business, your very unique
business, the very best movingforward.
Speaker 3 (07:09):
Thank you so much.
I appreciate the podcast.
Speaker 2 (07:13):
Hang with me at the
end here.
Speaker 1 (07:16):
Thank you for
listening to the Good Neighbor
Podcast.
To nominate your favorite localbusinesses to be featured on
the show, go tognpfortcollinscom.
That's gnpfortcollinscom, orcall 970-438-0825.