Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
This is the Good
Neighbor Podcast, the place
where local businesses andneighbors come together.
Here's your host, Skip Monty.
Speaker 2 (00:11):
Hello and welcome to
the Good Neighbor Podcast.
So we have two very specialguests in the studio with us
here today and I'm veryfortunate and excited to learn
all about them and what they do.
If you're like me and you lovethe mountains, you're going to
love these guys and love to hearall about what they do.
So because today I have thepleasure of introducing your
(00:31):
good neighbors, Mr John andJenny Faison, who are the owner
operators of hospitable homes.
John, Jenny, welcome to theshow.
Well, like I said, we're we'reglad to have you, and I love the
mountains.
I live in the mountains.
I think it's the most beautifulplace on earth.
I know that's not all you guysdo.
You do have some campgrounds,but why don't you kick us off by
(00:55):
telling us all about what youdo?
Speaker 3 (00:58):
Well, first of all,
I'd like to say I really like
the name of your podcast GoodNeighbor Podcast.
I don't know if that's anintentional reference to the
parable that Jesus told aboutbeing good neighbors, but that's
really the bottom line, for ourbusiness model is, we believe
and want to be hospitable, andso that's why we have hospitable
homes.
So we started hospitable homesback in 2015, and we have cabins
(01:25):
in the area, and most recently,actually in 2023, we added a
campground, and then we alsohave an RV spot up here in the
Great Smoky Mountains, and it'ssomething that we love doing.
Speaker 2 (01:39):
Awesome, awesome, and
you guys are co-owners, right.
Speaker 3 (01:44):
Yeah.
Speaker 4 (01:46):
Yeah, you can
definitely say so.
We're a team and I don't thinkanything we've done.
We could have done it just oneof us definitely.
So we work together oneverything.
Speaker 3 (01:58):
Well, we also have
kids that contribute greatly to
our work as well.
Speaker 2 (02:02):
A family affair.
Awesome, it is.
So how did you guys get intothis business?
Speaker 3 (02:08):
Well, that started
back in 2015.
I went to Washington DC andjust happened to be looking for
a good place to stay that wasn'texpensive, because the place
was full.
All the hotels were full and Istumbled across Airbnb and found
somebody's home to stay in.
And I just looked at theircalendar one day and started
adding the numbers up and going,hmm, this is a pretty good
(02:31):
business.
So it wasn't long after that wesaid let's do something
ourselves.
So we started using ourbasement and our home in Raleigh
, north Carolina, and then webought a townhouse in North
Carolina and then we eventuallycame here and started doing our
work here.
Speaker 2 (02:48):
Very good.
Well, what are some myths ormisconceptions in your industry?
Speaker 4 (02:54):
I think one of the
things is a lot of people think,
oh, you have an extra room oryou've got a rental house.
It's empty.
People will start coming andthere's nothing to it.
You know, just give them a codeto the front door.
But actually, um, there's ahuge learning curve.
John and I have had to gothrough many moments of trial
and error, uh, figuring out whatis it that people are looking
(03:16):
for, how to make a place, um,presentable, how to make
something appealing to a vastmajority of people, and you know
our opinions about what wepersonally like.
They're just not that important.
So we've had to think more fromthe perspective of other people
than from, maybe, what we like.
(03:37):
And definitely customer serviceis something that we've also
had to be schooled on.
Speaker 3 (03:43):
Well, I would also
add, from the campground
perspective I think people getlocked into is something that
we've also had to be schooled on.
Well, I would also add from thecampground perspective.
I think people get locked intowhat a campground is.
Some people immediately thinkof RVs, which we don't cater to
RVs.
We have one but and we let wehave one spot for small RVs.
And then some people think ofprimitive, where you know you're
digging a hole for your toiletand then other people have
(04:05):
different.
But we have tried to offer sortof an experience that includes a
lot of those.
We don't have primitive campingbecause we like the convenience
of hot and cold running waterand clean bathrooms, so we have
that.
But we also have places wherepeople can bring their own tent.
We have a pop-up that somebodycan bring their stuff if they
don't have a tent.
We have tents that are glampingin and we have a little cabin
(04:29):
so you can have a campingexperience all the way from an
RV, which we have, all the waydown to bring your own tent and
put it up on the site.
That's not something you findin a lot of campgrounds.
What you find usually is one ortwo of those things.
But we're trying to offer anexperience for people, and I say
experience because to us it'smore than just providing a place
(04:50):
for someone to stay.
We really want to interact withour guests, if they want that,
and help them enjoy the SmokyMountains, because we love them
so much.
Speaker 2 (04:59):
Sounds like you're
working a lot outside of work.
If there is outside of work,what do you guys like to do for
fun?
Speaker 3 (05:05):
Well, we, like the
Smoky Mountains so we love to go
out on Douglas Lake becausethat's a beautiful place to see
the mountains from the water.
We do some hiking, we like todo that.
Some of us half the familyreally, really enjoys the botany
(05:28):
and gardening, and my wife'sgot a huge garden and my one of
my daughters is looking for allthe appalachian uh things that
can be eaten, all the greenstuff that's out there that we
just cut, cut down or overlook.
So we we enjoy that kind ofstuff.
We in our campground is 40acres and, uh, was it?
32 of it is is wooded, so welove to spend time in the woods
and riding four-wheeler and inthe fall, obviously, we we go
(05:51):
out right around in the woodslooking at the leaves and winter
time we play in the snow.
So we just love enjoying thesmokies.
It's like being on vacation notreally like being on vacation,
but it's living in a vacationland that other people can only
come and enjoy occasionally.
So we have a passion forenjoying the beauty of the
Smokies.
Speaker 2 (06:11):
Same here, same here.
We're very fortunate to be ableto live here.
Speaker 3 (06:14):
We are.
Speaker 2 (06:15):
Absolutely.
Grew up in Western NorthCarolina, coming to the Smokies
for vacation in the fall prettymuch every year as a kid.
So yeah, love it, absolutelylove it.
Well, let's switch gears for asecond.
Can you describe either one ofyou either personal or
professional, hardship or lifechallenge that you've overcome
and how it made you strongercoming out the other side?
(06:36):
Anything come to mind.
Speaker 4 (06:40):
Well, you know, um,
we, john mentioned, we have four
kids and we do all of our worktogether.
So what does that mean?
You know, we've, we've had toteach our kids what it means to.
You know, put your hands to theplow.
You know sweat, blood, tears,put all your effort into
something and just to give itall, you've got to do a good job
(07:03):
.
Don't, don't skimp, don't justsay it above, do do your very
best.
And we're learning a lot withour kids, we're learning how to
guide them.
But you know, and there's,there's sometimes when you just
you should get to that moment,moment like the end of your rope
feeling.
You know, and it snowed thiswinter and a couple of our tents
(07:24):
got the, the center poles, theglamping tent, the center pole
bent, whatever.
The whole thing got caved.
That is, I tell you what.
That's a big disappointment.
You're happy at home looking atthe snowfall and you think, oh,
what's going on at thecampground?
You pull up and there's thiscollapsed thing and you just
don't know what's next.
But you know, you just have tolearn to settle it out and say
(07:48):
what do we have?
Where can we go from here?
How can we save up for anotherpole or piece of equipment that
we need, and how can we takebetter care of what we've got.
And so it's all.
It's all sense, it's a, it's alearning journey with our, with
our family.
Speaker 3 (08:03):
Add to that we we, we
didn't come from a family with
money and it has been a slowburn since 2015,.
We mortgaged our house to startand then we mortgaged it again
by the condo or the townhouse,and then we sold that house to
(08:24):
buy something here in Tennesseeand it's.
It's that's been a realchallenge keeping a good credit,
finding, finding lenders,buying and selling property so
we can move up.
And in this different economyit's you know, the 2008
happening.
We bought property here in 2008and paid too much for it
because the bottom fell outafter that.
Speaker 2 (08:47):
I'm familiar with
that.
Speaker 3 (08:49):
So that's financially
.
You've had a lot of challenges,but it's taught us a lot and I
can look back on it andappreciate that.
Speaker 2 (08:57):
Awesome, awesome.
Well, let me ask you a questionreal quick.
You mentioned the glamping tentcollapsing.
Could you tell us exactly?
There's a lot of people that Ithink don't know what glamping
is, particularly like my wife.
Her idea of camping is you know.
Speaker 4 (09:18):
Eratoson or something
.
So what is glamping?
Is, you know, erratic orsomething?
So what is glamping?
Well, I think we've realizedthat there's a wide variety of
ideas about what glampingactually is.
Some people say if it's got airconditioning, then I'll call it
glamping.
If it doesn't know, glamping isa put together word it's
glamorous camping.
(09:39):
So you know, you've got.
You've got a lot of comforts, alot of creature comforts.
We've got a mattress instead ofan inflatable mattress.
We've got a real bed to sleepon inside of a large tent that
you can turn around in.
And you know most camping tentsyou're hunched over or bent
over, sometimes on your knees,just dealing with your stuff.
But we've got a little patiosofa in there, a little mini
fridge, lights and a screengazebo on the outside.
(10:04):
We've got seating for you andit's lit with solar lights at
night.
We've got a fire pit.
You know, it's just one ofthose astroturf carpets outside
so that you don't have to drag abunch of dirt or mulch into the
tent with your shoes.
So we just want um, someone whois looking for a camping
experience but doesn't reallyhave the knowledge or past
(10:25):
experience just, they don't haveeverything, they don't know
everything about it.
They just want to get into alittle bit like dipping your
toes in the water, so.
But you still got all thosecreature comforts like a fan or
a heating blanket or a heater inthe corner.
You can use even an earlyspring or late fall, and you're
(10:45):
not very far from the bathhouseeither.
You know, we've had lots ofpeople come of different sorts.
We've had a grandma and her kid, we've had couples of different
types.
We've had a couple of littlekid and we've had couples of
different types.
We've had a couple of littlekid and we've had anniversary
couples come and they say, oh,we're going to come back later
(11:05):
and, you know, do this again.
And so glamping is, it's alittle bit different than I
guess you know.
You're not staying in a bigplace where everything is
provided for you, but you dohave a little bit more than just
a minimum when you go campingas well.
Speaker 2 (11:23):
Well, it's definitely
better.
Glamping is not like.
My wife has visions of sleepingon the ground like digging a
hole for a bathroom.
It's not that, it's much morecomfortable, right.
Speaker 3 (11:36):
We have queen-size
mattresses that are memory foam,
that's what you're speaking of.
Speaker 2 (11:43):
Very, very much an
improvement over the hard, hard
ground.
Well, guys, if you could thinkof one thing you'd like our
listeners to remember abouthospitable homes, what would
that be?
Speaker 3 (11:56):
well, I go back.
I have to go back to the Bible.
God has called us to behospitable.
That's not something you see inthe, in the English translation
of the Bible very often, butthat's something that we want to
do because we feel like God'scalled us to do it and we love
doing it and that's what makesus different.
If you, if you, if you get onour website, especially well,
(12:19):
anywhere you're going to findpeople mention hey, these people
were hospitable, or they'll saythey were available or they
answered our questions or theywere quickly to pick.
Because we don't do that justbecause we want to get good
reviews.
We do that because that's whatwe like to do.
Speaker 2 (12:35):
Not always, but
that's what we like to do.
Awesome, Awesome, Good thing toremember.
So for those of us who want tocheck out glamping for the first
time or you know, they're proglampers and want to check out
some of your beautiful locationsthere in East Tennessee and the
Smoky Mountains, how can theylearn more?
(12:56):
Well?
Speaker 3 (12:57):
we have.
Our main website ishospitablehomescom and then we
also have linked there isHoneysuckle Springs, so that's
our campground.
So go to hospitablehomescom orhoneysucklespringscom and you
can find us.
And, of course, they'reavailable on Google to reach out
to us.
If you Google those, you'llfind them.
So we have three cabins Verygood, very good, and can you
(13:25):
book online?
You can book online, you canbook through our website, or you
can find us on Airbnb or VRBOHip Camp for our campsites.
Speaker 2 (13:33):
Very good, very good
At both websites.
Speaker 3 (13:36):
Yes.
Speaker 2 (13:37):
Awesome, awesome.
Well, john, jenny, I can't tellyou how much I appreciate you
taking time out of your busyschedule to spend some time with
me and with our listeners andto tell us all about Honeysuckle
Springs and hospitable homesand moving forward.
We wish you guys and yourfamily and your businesses all
the best, moving forward, thankyou Thanks so much.
(14:00):
Absolutely.
Thank you, and maybe we canhave you back sometime when
you've got something big goingon.
Speaker 3 (14:05):
Oh, that'd be great.
Speaker 2 (14:07):
All right, thanks so
much.
Y'all have a great rest of theday, you too.
Bye-bye.
Speaker 1 (14:11):
Thank you for
listening to the good neighbor
podcast.
To nominate your favorite localbusinesses to be featured on
the show, go to gnptry-citiescom.
That's gnptry-citiescom, orcall 423-719-5873.