February 14, 2025 • 23 mins
Discover the intricate world of real estate through the eyes of Rob Courts, a dedicated realtor making waves in Northern Kentucky and Greater Cincinnati. Join us as Rob, a pivotal figure at Platinum Partners Home and Property with EXP Realty, unveils the highs and lows of guiding first-time buyers and sellers. With support from his diligent team, including Cylee Morrison, Caylee Auer, and transaction coordinator David Maines, Rob shares the rewarding moments of witnessing clients achieve their real estate dreams. You'll learn the value of having seasoned professionals by your side to navigate the unpredictable terrain of real estate transactions, making those complex processes smoother and more manageable.
In our conversation with Rob, we also explore the unique challenges realtors face, such as managing probate in estate sales and ensuring seamless client experiences. Rob provides a vivid analogy of real estate agents as ducks, calm on the surface but working tirelessly beneath. He praises local mortgage experts like Ken Prost, Tim Eickhoff, and Corey Grace, who play crucial roles in successful property deals. Wrapping up, Rob opens a window into how his community involvement and family life are intertwined with his professional journey, offering a personal touch to the narrative. Whether you're a seasoned buyer or just getting started, Rob’s insights are sure to resonate with anyone interested in the real estate sphere.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
This is the Good Neighbor Podcast, the place
where local businesses andneighbors come together.
Here's your host, Mike Murphy.
Speaker 2 (00:12):
Thanks, charlie.
Thanks for the introductionagain for episode number 57,
hard to Believe, but my guest onepisode number 57 is a local
realtor, a friend of mine namedRob Quartz.
Many of you know Rob, some ofyou don't, those of you that
don't are about to.
So Rob is.
(00:33):
He's a really good guy and I'mproud to be his friend, and he's
a helper in the community.
So he's not just doing realestate, but he's working within
the community on some charitableendeavors.
We'll talk about those thingsas well.
So, without further ado, rob,introduce yourself to the
listeners and tell us who youare, what you do and where you
(00:54):
do it.
Speaker 3 (01:00):
Sounds good.
I appreciate it.
Like you said, my name is RobQuartz.
I'm with the Platinum PartnersHome and Property team.
We are, with EXP Realty, beenin business since 2016.
So coming up on nine years now,licensed in both Kentucky and
Ohio, so able to help on bothsides of the river.
You know focus mainly in theNorthern Kentucky Greater
(01:23):
Cincinnati area, but we've wentas far south as Lexington, as
far north as Dayton, far west asLouisville, to the far east
Winchester, ohio and everywherein between.
So yeah, Okay.
Speaker 2 (01:43):
Well, yeah, you'll go wherever you need to, as long
as you're licensed, correct?
Speaker 3 (01:47):
Yes, sir.
Speaker 2 (01:48):
The real estate game is a competitive environment,
and so, yeah, you got to do whatyou got to do.
Speaker 3 (01:55):
Absolutely yes, you do.
Speaker 2 (01:58):
So let's see, I've met well, I haven't met in
person some of the people onyour team, but I've talked to
them.
You seem to have good peoplehelping you out, and so I want
to make sure, when we talk aboutthe good work you do in the
community, that you shout outappropriately people that help
(02:19):
you do what you do.
So who's on your team?
Speaker 3 (02:21):
Absolutely so.
My team consists of myself asthe team leader, and then I have
Kaylee Morrison, and Kylie Auerare two agents that are on my
team, and then we have DavidMaines.
David is our admin, ourtransaction coordinator.
He does all of the back endpaperwork, all that kind of
(02:44):
stuff for us.
But myself, kaylee and Kylieare the three licensed agents on
my team.
Speaker 2 (02:51):
Okay, out of all of you, who's the smartest?
Speaker 3 (02:54):
Definitely not me.
I will say that Definitely notme.
Speaker 2 (02:59):
Good answer.
You know what side your bread'sbuttered on.
Exactly, exactly right you knowwhat side your bread's buttered
on.
Exactly, exactly, right, cool.
So do you have a particularspecialty within the world of
real estate?
Speaker 3 (03:20):
So our team, we help both buyers and sellers, you
know.
So we are willing to helpeither one Me personally, um, me
personally.
So for me, I think yourspecialty relies and depends on
what do you enjoy the most, whatdo you get the most out of?
Uh, and for me personally,there's two types of people that
I absolutely love helping, um,and that's first-time buyers and
(03:42):
first-time sellers.
That first-time home buyer thathas, you know, no clue of what
they're doing.
They don't know what they'regetting into.
Seeing the transition from thefirst time that we meet and
you'll walk through what thewhole buying process looks like
to the day that they close andthey, you know, they get the
(04:06):
keys and they smile on theirface, you know, walking into
that home and just seeing theireyes light up because they know
they just walked into their newhome.
That's what gets me.
And the same goes on theselling side.
That first time seller, you knowthey've never done this before.
Maybe they didn't have the best, you know if they used a
(04:30):
different agent and they didn'thave the best experience with
that agent, and you're coming in, you're saving the day of hey,
listen, that's not how this issupposed to go, let's go through
it the way that it's supposedto happen.
Let's go through it the waythat it's supposed to happen.
Or if it was one of my previousclients that they were the
first, they were first timehomebuyers.
Now they're selling and they'regoing through the first time
(04:52):
again and just the wholetransition of just again, just
walking them through the processand seeing them going from I
know nothing at all of what I'mdoing to I just bought or sold a
house and it's an amazingfeeling being able to help them
do that.
Speaker 2 (05:13):
So when you help them in the moment, these newbies, I
guess it's kind of nice forthem to feel like they have you,
as sort of it's almost like ifthey have a brother or father in
the business.
So they feel like they have aleg up on you know anybody else
that's bidding on that house ortrying to sell a property or
(05:35):
whatever.
So yeah, I can understand that.
Of course, you know, when we'repassionate about something, we
enjoy seeing it through the eyesof others, and seeing it
through the eyes of somebodywho's seeing it for the first
time is always fun.
Speaker 3 (05:50):
Absolutely 100%.
Speaker 2 (05:52):
It can be very frustrating too, I mean, things
don't always go very smoothly,no, they don't as we would like
them to in real estatetransactions, and that's why
people hire professionals.
If you're trying to do it onyour own, you have that moment
of realization where you're likedang, what was I thinking?
Speaker 3 (06:14):
Yep, yes, you do.
Speaker 2 (06:16):
Because you don't know what you don't know.
So we hire people like you,because you know what we don't
know.
You know what we don't know.
Do you have any particularstories or instances of maybe
like a favorite client or afavorite deal that's happened or
maybe one that's maybe evengone bad and you've learned
lessons from it that you get tocarry forward into your
(06:38):
profession?
Speaker 3 (06:40):
Yeah, absolutely, probably my favorite client.
I love all my clients, don'tget me wrong.
I love them all.
But going back to what I love,and so I was helping one of my
clients.
She was 53 years old and shewas buying her first house ever.
(07:05):
Just that process, and this wasback in 2020, 2021 when the
market was stupid, crazy, insane.
You're getting multiple offers,you're losing out on on five
(07:28):
different houses because there'sbeen 20 different offers and
they were all cash and they'rewaving inspections and all this
other nonsense, right?
Uh, well, this particularclient.
We finally got her the housethat was absolutely perfect for
her.
It was right down the streetfrom her parents and just seeing
(07:51):
the smile on her face, um it itis again.
It goes back to this is what Ido.
Why I do what I do is all forthe clients and seeing their,
her face, that light up that shehad just it made it all worth
it, you know and it wasn't a bigtransactions by any stretch of
(08:12):
the imagination.
Yo excuse me, um, I think it waslike 120 000 home that she
bought, but it didn't matterbecause that was her home, right
, that was.
It was everything to her that'sher, her dream exactly, exactly
(08:32):
right.
Yeah.
So seeing her dream become areality just it made it all
worth it.
On the flip side, somechallenging there's there's
always a flip side, isn't there?
I have a couple actually thatare going on right now that are
a little challenging, okay, andit's nothing that the buyers are
(08:59):
doing or that the sellers aredoing anything like that.
It's all your back end stuffthat you're dealing with.
Like one of them, we're waitingfor probate, it's an estate
sale or was an estate sale.
We're waiting for everything tobe finalized before they can
purchase their new place, andit's just a whole lot of waiting
(09:21):
and and hey, you know updatingthe clients hey, here's the
latest that I've heard.
Uh, or updating the, the um,the other agent, you know.
Hey, here's what's going on.
I appreciate it and just youknow being empathetic and
thinking the other side of youknow we appreciate your patience
.
You know we're trying to getthis thing done as quickly as we
(09:42):
can but unfortunately it's outof our hands.
We're just kind of waiting.
It's a big waiting game, sothere's definitely some
challenging ones out there, forsure as well.
Speaker 2 (09:54):
Yeah, one thing I've noticed in the world of real
estate is there's a lot ofmoving parts.
A lot of those moving parts arebehind the scenes that the
people who are trying to buy orsell don't see.
They don't think about those,and those are the things that
you'd never stop thinking about.
So you're trying to sleep atnight.
(10:15):
It's two in the morning and allthose what ifs are swirling
around in your brain.
Speaker 3 (10:21):
Right, yeah, and I think the best analogy that I've
heard about real estate agentsare we're kind of like ducks or
like swans or geese that you seejust floating along the river
or the lake or the pond and allyou see is just the pretty and
just the hey, we're just,they're just coasting along, but
(10:44):
underneath those feet are justgoing your mile a minute and
just paddling and everything.
And that's our job as, as age,real estate agents.
If we're a good real estateagent, you as a client shouldn't
know about all the stuff on theback end.
Unless it's, unless it reallytruly is going to impact the,
(11:05):
the, the transaction, thenreally it doesn't matter about
all that other stuff.
Um, that's going on.
You know, that's for us tohandle, for us to to take care
of, and you guys just see thehey, we just sold this property
or we just bought it.
Speaker 2 (11:22):
that's what you, as a client should see from your
agent, in my opinion so all youknow, although those things are
happening in the background thatthey're not always aware of,
buyers and sellers still have aright to know what's happening.
So I would, I guess what I'mthinking is communication is key
and you just you have tocommunicate with your client so
(11:49):
that they understand options andexpectations and things like
that.
Speaker 3 (11:56):
Yeah, absolutely yeah , like I said, I mean, if it's
something that's impacting thetransaction, then absolutely
100%.
Our job is to hey, relay, heyhere's what's going on, just so
you know we got this or we havethat going on can do and not
(12:24):
have to involve the client thenyeah, I mean, we just take care
of it and call it a day.
Speaker 2 (12:29):
It's usually the biggest financial transaction of
somebody's life and no matterhow many times they buy or sell
a house or land or whatever,it's always a big deal.
Always a big deal, 100%,absolutely.
So on the financial end ofthings, good real estate I'm
sorry, good mortgage brokers arelike gold.
Speaker 3 (12:47):
Absolutely 100%.
Speaker 2 (12:49):
So do you have any local mortgage brokers that you
would like to shout out thatmaybe you've had particular
success with?
Speaker 3 (12:59):
Yeah, absolutely yeah .
We partner with a ton ofdifferent mortgage lenders in
the area and to me that's thekey is that last part in the
area, because a lot of clientswill get online and they'll just
get approved through whoever,and it's fine, we can can make
(13:20):
it work.
But having a local lender thatknows the area, knows the market
, knows hey, you had you can dothe river city funds, or you can
do kentucky housing or um ohio,you know, and financing with
that no down payment, um, thatmakes a world of a difference.
(13:40):
You know some of the differentlenders that we use Ken Prost
Ken's probably our number onethat we use.
He's awesome.
Tim Eickhoff at Stock toMortgage is awesome.
Corey Grace at Guaranteed Ratehe's awesome as well.
We have a ton and I'm not justsaying that we only stick with
(14:03):
those.
We use a ton of differentlenders, but I would say those
three are probably our top threethat we know, hey, when we see
that pre-approval letter fromthem we know that's a good
client.
Speaker 2 (14:20):
Okay, yeah, those are all names I recognize.
Those are all people that Iknow personally or have met All
great people, and they've beenin the business a long time,
absolutely, and they know allthe nuance of all the programs
available to your clients herein this region.
(14:41):
So, yeah, that's kind of why Iwanted to make sure you got to
shout them out, because theysometimes end up being the big
hero in the story 100%.
Speaker 3 (14:52):
Yeah, like I said, if you're working with a lender
that you don't trust, it's hard.
And again, I'm not saying thatthose are the only three.
There's plenty more that we usethat are phenomenal and do a
great job.
Those just happen to be, like Isaid, just the main top of mind
(15:16):
people.
Speaker 2 (15:16):
Yeah, I get it.
Yeah, there are some great.
I mean, yeah, we, we can do anentire show the tom frepin.
Speaker 3 (15:24):
You know there's a.
There's a ton of of differentlenders that we use that just do
a fantastic job absolutely solet's depart a little bit from
the business.
Speaker 2 (15:35):
I know you're a family man, so talk about your
family.
Let's shout them out.
Who do you call family?
Speaker 3 (15:41):
Absolutely yeah.
So I have a girlfriend namedJen and between the two of us
we're a blended family, so wehave five kids.
The two of us, we're a blendedfamily, so we have five kids.
That's a lot.
It is a lot.
They keep us busy.
They range from the youngestjust turned eight to the oldest
(16:04):
is 13 and everywhere in between.
So they keep us busy, they keepus entertained.
They do sports.
We have volleyball, we havesoccer, flag football, yeah,
yeah, you name it, and they'regetting us.
They get us going.
Speaker 2 (16:35):
I remember those days and it was a never ending
battle to try to figure out whatschool you're supposed to be at
at what time, on what day.
Excuse me, yeah, yeah, gettinginto teachers and your, your,
your, your rear end goes numb.
Speaker 3 (16:46):
So there are many days where we divide and conquer
and you know, hey, you're going, you're going this way, I'm
going that away, I'll meet yousomewhere when it's all said and
done.
Or you know, there's, yes,there's been many a days where
we've had to divide and conquerand, hey, you know what?
I missed your game this week orlast week.
(17:07):
So I'm gonna, I'm gonna go toyour game this week.
Sorry, I went to yours lastweek.
I'm gonna miss it this week.
You, you, just you do the bestyou can, right, you know, that's
all.
Speaker 2 (17:16):
So relatable, so relatable, we've all been there.
Speaker 3 (17:19):
Absolutely.
Speaker 2 (17:20):
Part of what you're doing professionally involves,
especially in your profession,community outreach.
So there are some things I'veknown you to be involved in and
there's some things that you'reprobably involved in that I have
no idea about.
So what are a couple of thingsmaybe that are top of mind that
you're particularly proud of interms of some of your community
(17:43):
givebacks?
Speaker 3 (17:44):
Absolutely With us.
So there, like you said,there's a wide variety of
different things that we do.
Probably the number one thingthat we do that doesn't
necessarily go recognized orthat a lot of people don't
realize is part of ourcommission, part of our whenever
we close a transaction, wedonate a portion of that to
(18:09):
different organizations.
We've done the children'shospital Be Concerned.
There's a wide variety ofdifferent.
Merry Christmas to All.
We do a toy drive for MerryChristmas to All.
We partner with Big Blue Moving.
We do that.
(18:29):
Every end of November,beginning of December, we'll do
a toy drive for them.
We have an exciting eventcoming up in June that's going
to be a little fundraiser forProtect for Paws that we're
(18:50):
working on getting all the final, all the details finalized for
that.
That should be a lot of fun.
Yeah, to me.
I mean you have to be involvedwith your community.
You have to put back, you haveto.
You're not put back but youhave to get back.
You know, with our kids beingin sports, to do a ton for the,
for the different.
You know youth, you know sports, know sports, football, you
(19:13):
know soccer, whatever.
Um, try to be involved with thecommunity.
We do it.
Uh, an easter egg hunt.
Um, for the last few years westarted that and started doing
that.
Um, yeah, it's we.
We enjoy giving back to ourcommunity because we know
without our community we'renobody, and so we we try to, you
(19:35):
know do the best we can to giveback, you have to enjoy it,
because it's hard work.
Speaker 2 (19:42):
Absolutely, there's a lot that goes into it, but you
you've got a lot of help alongthe way.
You know.
I know that you've got a lot oflocal business partners.
I have a lot of the same peoplein my life.
We have a lot of those samepeople in common and we all kind
of work together on the sameteam to help do good in the
community.
So it's it's more than just our, our business that makes us
(20:04):
money.
It's making sure that we'regiving back, as you say.
Giving back, as you say, andthat can come in so many ways
shapes or forms, mm-hmm.
So I would say, gosh, we've.
We've done a pretty good job ofcovering a bunch of different
things in a short amount of time.
But before we sign off, Ialways ask is there anything
(20:27):
else you can think of that?
Maybe we haven't covered thatyou want to make sure you cover?
Um, I don't think so.
Speaker 3 (20:31):
I think we haven't covered that you want to make
sure you cover?
I don't think so.
I think we pretty much nailedit.
I think that I appreciate youhaving me on taking the time to
speak with me.
If anybody's out there andthey're looking for a good real
estate agent, we're alwayswelcome to taking in more
(20:52):
clients.
I know that everybody knows 15different real estate agents and
we get that and we understandthat and that comes with the
business.
But again, we're always lookingto take on new clients.
So if you know anybody, we'rehappy to interview with you.
Speaker 2 (21:06):
If somebody is listening to this or watching
the video and they say, dang,he's like a pretty good guy, I'd
like to work with him, how dothey reach out to you?
Speaker 3 (21:14):
Absolutely so.
There's a couple of differentways.
Obviously, we have Facebook, wehave Instagram Platinum
Partners, home Property Team onboth of those, and then we also
have our website Our website'shomesingreatersinciniticom.
You can definitely go on thereand check out all the different
houses that are for sale,whether it's in Kentucky, ohio,
(21:37):
it rides out to pretty muchwherever in the greater
Cincinnati area.
Speaker 2 (21:43):
I don't know that I've ever known a realtor who's
been afraid to give out theircell number.
Speaker 3 (21:49):
Absolutely Definitely .
I'll happily give out my phonenumber as well, if you want that
Definitely.
Speaker 2 (21:55):
Tell us right now, while we got you, tell us your
cell number.
I'll make sure it gets put onthe.
You know it gets written out onthe podcast stuff too.
But I mean, just tell us how dothey reach you?
Absolutely.
Speaker 3 (22:08):
My phone number is 859-240-0263.
You can call.
You can text.
Either way is perfectly finewith me, Whatever is easier for
you.
Speaker 2 (22:19):
Good answer.
Good answer.
All right, brother, I thinkwe've completed our podcast.
Podcast number 57 is in thebooks for me and I'm glad to
have you as part of it.
Speaker 3 (22:34):
Absolutely Well.
I appreciate it again.
Thanks a million for having meon and taking the time to speak
with me.
You're welcome.
Speaker 2 (22:41):
So, everybody out there, thanks for joining us
today.
If you want to buy or sell, yougo see Rob Cortz, platinum
Partners.
He just gave you his cell phonenumber, but I'll make sure that
it's written in the commentswherever you see this podcast,
and I'll get it pushed out therein our community, everywhere.
And until next time, everybody,this is the Good Neighbor
(23:02):
Podcast.
So, everybody, be good to yourneighbor and we'll see you again
on the next Good NeighborPodcast.
Bye, everybody.
Speaker 1 (23:10):
Thanks for listening to the Good Neighbor podcast
union.
To nominate your favorite localbusinesses to be featured on
the show, go to GNP unioncom.
That's GNP unioncom, or call usat 859-651-8330.
This is the Good Neighbor Podcast, the place
where local businesses andneighbors come together.
Here's your host, Mike Murphy.
Speaker 2 (00:12):
Thanks, charlie.
Thanks for the introductionagain for episode number 57,
hard to Believe, but my guest onepisode number 57 is a local
realtor, a friend of mine namedRob Quartz.
Many of you know Rob, some ofyou don't, those of you that
don't are about to.
So Rob is.
(00:33):
He's a really good guy and I'mproud to be his friend, and he's
a helper in the community.
So he's not just doing realestate, but he's working within
the community on some charitableendeavors.
We'll talk about those thingsas well.
So, without further ado, rob,introduce yourself to the
listeners and tell us who youare, what you do and where you
(00:54):
do it.
Speaker 3 (01:00):
Sounds good.
I appreciate it.
Like you said, my name is RobQuartz.
I'm with the Platinum PartnersHome and Property team.
We are, with EXP Realty, beenin business since 2016.
So coming up on nine years now,licensed in both Kentucky and
Ohio, so able to help on bothsides of the river.
You know focus mainly in theNorthern Kentucky Greater
(01:23):
Cincinnati area, but we've wentas far south as Lexington, as
far north as Dayton, far west asLouisville, to the far east
Winchester, ohio and everywherein between.
So yeah, Okay.
Speaker 2 (01:43):
Well, yeah, you'll go wherever you need to, as long
as you're licensed, correct?
Speaker 3 (01:47):
Yes, sir.
Speaker 2 (01:48):
The real estate game is a competitive environment,
and so, yeah, you got to do whatyou got to do.
Speaker 3 (01:55):
Absolutely yes, you do.
Speaker 2 (01:58):
So let's see, I've met well, I haven't met in
person some of the people onyour team, but I've talked to
them.
You seem to have good peoplehelping you out, and so I want
to make sure, when we talk aboutthe good work you do in the
community, that you shout outappropriately people that help
(02:19):
you do what you do.
So who's on your team?
Speaker 3 (02:21):
Absolutely so.
My team consists of myself asthe team leader, and then I have
Kaylee Morrison, and Kylie Auerare two agents that are on my
team, and then we have DavidMaines.
David is our admin, ourtransaction coordinator.
He does all of the back endpaperwork, all that kind of
(02:44):
stuff for us.
But myself, kaylee and Kylieare the three licensed agents on
my team.
Speaker 2 (02:51):
Okay, out of all of you, who's the smartest?
Speaker 3 (02:54):
Definitely not me.
I will say that Definitely notme.
Speaker 2 (02:59):
Good answer.
You know what side your bread'sbuttered on.
Exactly, exactly right you knowwhat side your bread's buttered
on.
Exactly, exactly, right, cool.
So do you have a particularspecialty within the world of
real estate?
Speaker 3 (03:20):
So our team, we help both buyers and sellers, you
know.
So we are willing to helpeither one Me personally, um, me
personally.
So for me, I think yourspecialty relies and depends on
what do you enjoy the most, whatdo you get the most out of?
Uh, and for me personally,there's two types of people that
I absolutely love helping, um,and that's first-time buyers and
(03:42):
first-time sellers.
That first-time home buyer thathas, you know, no clue of what
they're doing.
They don't know what they'regetting into.
Seeing the transition from thefirst time that we meet and
you'll walk through what thewhole buying process looks like
to the day that they close andthey, you know, they get the
(04:06):
keys and they smile on theirface, you know, walking into
that home and just seeing theireyes light up because they know
they just walked into their newhome.
That's what gets me.
And the same goes on theselling side.
That first time seller, you knowthey've never done this before.
Maybe they didn't have the best, you know if they used a
(04:30):
different agent and they didn'thave the best experience with
that agent, and you're coming in, you're saving the day of hey,
listen, that's not how this issupposed to go, let's go through
it the way that it's supposedto happen.
Let's go through it the waythat it's supposed to happen.
Or if it was one of my previousclients that they were the
first, they were first timehomebuyers.
Now they're selling and they'regoing through the first time
(04:52):
again and just the wholetransition of just again, just
walking them through the processand seeing them going from I
know nothing at all of what I'mdoing to I just bought or sold a
house and it's an amazingfeeling being able to help them
do that.
Speaker 2 (05:13):
So when you help them in the moment, these newbies, I
guess it's kind of nice forthem to feel like they have you,
as sort of it's almost like ifthey have a brother or father in
the business.
So they feel like they have aleg up on you know anybody else
that's bidding on that house ortrying to sell a property or
(05:35):
whatever.
So yeah, I can understand that.
Of course, you know, when we'repassionate about something, we
enjoy seeing it through the eyesof others, and seeing it
through the eyes of somebodywho's seeing it for the first
time is always fun.
Speaker 3 (05:50):
Absolutely 100%.
Speaker 2 (05:52):
It can be very frustrating too, I mean, things
don't always go very smoothly,no, they don't as we would like
them to in real estatetransactions, and that's why
people hire professionals.
If you're trying to do it onyour own, you have that moment
of realization where you're likedang, what was I thinking?
Speaker 3 (06:14):
Yep, yes, you do.
Speaker 2 (06:16):
Because you don't know what you don't know.
So we hire people like you,because you know what we don't
know.
You know what we don't know.
Do you have any particularstories or instances of maybe
like a favorite client or afavorite deal that's happened or
maybe one that's maybe evengone bad and you've learned
lessons from it that you get tocarry forward into your
(06:38):
profession?
Speaker 3 (06:40):
Yeah, absolutely, probably my favorite client.
I love all my clients, don'tget me wrong.
I love them all.
But going back to what I love,and so I was helping one of my
clients.
She was 53 years old and shewas buying her first house ever.
(07:05):
Just that process, and this wasback in 2020, 2021 when the
market was stupid, crazy, insane.
You're getting multiple offers,you're losing out on on five
(07:28):
different houses because there'sbeen 20 different offers and
they were all cash and they'rewaving inspections and all this
other nonsense, right?
Uh, well, this particularclient.
We finally got her the housethat was absolutely perfect for
her.
It was right down the streetfrom her parents and just seeing
(07:51):
the smile on her face, um it itis again.
It goes back to this is what Ido.
Why I do what I do is all forthe clients and seeing their,
her face, that light up that shehad just it made it all worth
it, you know and it wasn't a bigtransactions by any stretch of
(08:12):
the imagination.
Yo excuse me, um, I think it waslike 120 000 home that she
bought, but it didn't matterbecause that was her home, right
, that was.
It was everything to her that'sher, her dream exactly, exactly
(08:32):
right.
Yeah.
So seeing her dream become areality just it made it all
worth it.
On the flip side, somechallenging there's there's
always a flip side, isn't there?
I have a couple actually thatare going on right now that are
a little challenging, okay, andit's nothing that the buyers are
(08:59):
doing or that the sellers aredoing anything like that.
It's all your back end stuffthat you're dealing with.
Like one of them, we're waitingfor probate, it's an estate
sale or was an estate sale.
We're waiting for everything tobe finalized before they can
purchase their new place, andit's just a whole lot of waiting
(09:21):
and and hey, you know updatingthe clients hey, here's the
latest that I've heard.
Uh, or updating the, the um,the other agent, you know.
Hey, here's what's going on.
I appreciate it and just youknow being empathetic and
thinking the other side of youknow we appreciate your patience
.
You know we're trying to getthis thing done as quickly as we
(09:42):
can but unfortunately it's outof our hands.
We're just kind of waiting.
It's a big waiting game, sothere's definitely some
challenging ones out there, forsure as well.
Speaker 2 (09:54):
Yeah, one thing I've noticed in the world of real
estate is there's a lot ofmoving parts.
A lot of those moving parts arebehind the scenes that the
people who are trying to buy orsell don't see.
They don't think about those,and those are the things that
you'd never stop thinking about.
So you're trying to sleep atnight.
(10:15):
It's two in the morning and allthose what ifs are swirling
around in your brain.
Speaker 3 (10:21):
Right, yeah, and I think the best analogy that I've
heard about real estate agentsare we're kind of like ducks or
like swans or geese that you seejust floating along the river
or the lake or the pond and allyou see is just the pretty and
just the hey, we're just,they're just coasting along, but
(10:44):
underneath those feet are justgoing your mile a minute and
just paddling and everything.
And that's our job as, as age,real estate agents.
If we're a good real estateagent, you as a client shouldn't
know about all the stuff on theback end.
Unless it's, unless it reallytruly is going to impact the,
(11:05):
the, the transaction, thenreally it doesn't matter about
all that other stuff.
Um, that's going on.
You know, that's for us tohandle, for us to to take care
of, and you guys just see thehey, we just sold this property
or we just bought it.
Speaker 2 (11:22):
that's what you, as a client should see from your
agent, in my opinion so all youknow, although those things are
happening in the background thatthey're not always aware of,
buyers and sellers still have aright to know what's happening.
So I would, I guess what I'mthinking is communication is key
and you just you have tocommunicate with your client so
(11:49):
that they understand options andexpectations and things like
that.
Speaker 3 (11:56):
Yeah, absolutely yeah , like I said, I mean, if it's
something that's impacting thetransaction, then absolutely
100%.
Our job is to hey, relay, heyhere's what's going on, just so
you know we got this or we havethat going on can do and not
(12:24):
have to involve the client thenyeah, I mean, we just take care
of it and call it a day.
Speaker 2 (12:29):
It's usually the biggest financial transaction of
somebody's life and no matterhow many times they buy or sell
a house or land or whatever,it's always a big deal.
Always a big deal, 100%,absolutely.
So on the financial end ofthings, good real estate I'm
sorry, good mortgage brokers arelike gold.
Speaker 3 (12:47):
Absolutely 100%.
Speaker 2 (12:49):
So do you have any local mortgage brokers that you
would like to shout out thatmaybe you've had particular
success with?
Speaker 3 (12:59):
Yeah, absolutely yeah .
We partner with a ton ofdifferent mortgage lenders in
the area and to me that's thekey is that last part in the
area, because a lot of clientswill get online and they'll just
get approved through whoever,and it's fine, we can can make
(13:20):
it work.
But having a local lender thatknows the area, knows the market
, knows hey, you had you can dothe river city funds, or you can
do kentucky housing or um ohio,you know, and financing with
that no down payment, um, thatmakes a world of a difference.
(13:40):
You know some of the differentlenders that we use Ken Prost
Ken's probably our number onethat we use.
He's awesome.
Tim Eickhoff at Stock toMortgage is awesome.
Corey Grace at Guaranteed Ratehe's awesome as well.
We have a ton and I'm not justsaying that we only stick with
(14:03):
those.
We use a ton of differentlenders, but I would say those
three are probably our top threethat we know, hey, when we see
that pre-approval letter fromthem we know that's a good
client.
Speaker 2 (14:20):
Okay, yeah, those are all names I recognize.
Those are all people that Iknow personally or have met All
great people, and they've beenin the business a long time,
absolutely, and they know allthe nuance of all the programs
available to your clients herein this region.
(14:41):
So, yeah, that's kind of why Iwanted to make sure you got to
shout them out, because theysometimes end up being the big
hero in the story 100%.
Speaker 3 (14:52):
Yeah, like I said, if you're working with a lender
that you don't trust, it's hard.
And again, I'm not saying thatthose are the only three.
There's plenty more that we usethat are phenomenal and do a
great job.
Those just happen to be, like Isaid, just the main top of mind
(15:16):
people.
Speaker 2 (15:16):
Yeah, I get it.
Yeah, there are some great.
I mean, yeah, we, we can do anentire show the tom frepin.
Speaker 3 (15:24):
You know there's a.
There's a ton of of differentlenders that we use that just do
a fantastic job absolutely solet's depart a little bit from
the business.
Speaker 2 (15:35):
I know you're a family man, so talk about your
family.
Let's shout them out.
Who do you call family?
Speaker 3 (15:41):
Absolutely yeah.
So I have a girlfriend namedJen and between the two of us
we're a blended family, so wehave five kids.
The two of us, we're a blendedfamily, so we have five kids.
That's a lot.
It is a lot.
They keep us busy.
They range from the youngestjust turned eight to the oldest
(16:04):
is 13 and everywhere in between.
So they keep us busy, they keepus entertained.
They do sports.
We have volleyball, we havesoccer, flag football, yeah,
yeah, you name it, and they'regetting us.
They get us going.
Speaker 2 (16:35):
I remember those days and it was a never ending
battle to try to figure out whatschool you're supposed to be at
at what time, on what day.
Excuse me, yeah, yeah, gettinginto teachers and your, your,
your, your rear end goes numb.
Speaker 3 (16:46):
So there are many days where we divide and conquer
and you know, hey, you're going, you're going this way, I'm
going that away, I'll meet yousomewhere when it's all said and
done.
Or you know, there's, yes,there's been many a days where
we've had to divide and conquerand, hey, you know what?
I missed your game this week orlast week.
(17:07):
So I'm gonna, I'm gonna go toyour game this week.
Sorry, I went to yours lastweek.
I'm gonna miss it this week.
You, you, just you do the bestyou can, right, you know, that's
all.
Speaker 2 (17:16):
So relatable, so relatable, we've all been there.
Speaker 3 (17:19):
Absolutely.
Speaker 2 (17:20):
Part of what you're doing professionally involves,
especially in your profession,community outreach.
So there are some things I'veknown you to be involved in and
there's some things that you'reprobably involved in that I have
no idea about.
So what are a couple of thingsmaybe that are top of mind that
you're particularly proud of interms of some of your community
(17:43):
givebacks?
Speaker 3 (17:44):
Absolutely With us.
So there, like you said,there's a wide variety of
different things that we do.
Probably the number one thingthat we do that doesn't
necessarily go recognized orthat a lot of people don't
realize is part of ourcommission, part of our whenever
we close a transaction, wedonate a portion of that to
(18:09):
different organizations.
We've done the children'shospital Be Concerned.
There's a wide variety ofdifferent.
Merry Christmas to All.
We do a toy drive for MerryChristmas to All.
We partner with Big Blue Moving.
We do that.
(18:29):
Every end of November,beginning of December, we'll do
a toy drive for them.
We have an exciting eventcoming up in June that's going
to be a little fundraiser forProtect for Paws that we're
(18:50):
working on getting all the final, all the details finalized for
that.
That should be a lot of fun.
Yeah, to me.
I mean you have to be involvedwith your community.
You have to put back, you haveto.
You're not put back but youhave to get back.
You know, with our kids beingin sports, to do a ton for the,
for the different.
You know youth, you know sports, know sports, football, you
(19:13):
know soccer, whatever.
Um, try to be involved with thecommunity.
We do it.
Uh, an easter egg hunt.
Um, for the last few years westarted that and started doing
that.
Um, yeah, it's we.
We enjoy giving back to ourcommunity because we know
without our community we'renobody, and so we we try to, you
(19:35):
know do the best we can to giveback, you have to enjoy it,
because it's hard work.
Speaker 2 (19:42):
Absolutely, there's a lot that goes into it, but you
you've got a lot of help alongthe way.
You know.
I know that you've got a lot oflocal business partners.
I have a lot of the same peoplein my life.
We have a lot of those samepeople in common and we all kind
of work together on the sameteam to help do good in the
community.
So it's it's more than just our, our business that makes us
(20:04):
money.
It's making sure that we'regiving back, as you say.
Giving back, as you say, andthat can come in so many ways
shapes or forms, mm-hmm.
So I would say, gosh, we've.
We've done a pretty good job ofcovering a bunch of different
things in a short amount of time.
But before we sign off, Ialways ask is there anything
(20:27):
else you can think of that?
Maybe we haven't covered thatyou want to make sure you cover?
Um, I don't think so.
Speaker 3 (20:31):
I think we haven't covered that you want to make
sure you cover?
I don't think so.
I think we pretty much nailedit.
I think that I appreciate youhaving me on taking the time to
speak with me.
If anybody's out there andthey're looking for a good real
estate agent, we're alwayswelcome to taking in more
(20:52):
clients.
I know that everybody knows 15different real estate agents and
we get that and we understandthat and that comes with the
business.
But again, we're always lookingto take on new clients.
So if you know anybody, we'rehappy to interview with you.
Speaker 2 (21:06):
If somebody is listening to this or watching
the video and they say, dang,he's like a pretty good guy, I'd
like to work with him, how dothey reach out to you?
Speaker 3 (21:14):
Absolutely so.
There's a couple of differentways.
Obviously, we have Facebook, wehave Instagram Platinum
Partners, home Property Team onboth of those, and then we also
have our website Our website'shomesingreatersinciniticom.
You can definitely go on thereand check out all the different
houses that are for sale,whether it's in Kentucky, ohio,
(21:37):
it rides out to pretty muchwherever in the greater
Cincinnati area.
Speaker 2 (21:43):
I don't know that I've ever known a realtor who's
been afraid to give out theircell number.
Speaker 3 (21:49):
Absolutely Definitely .
I'll happily give out my phonenumber as well, if you want that
Definitely.
Speaker 2 (21:55):
Tell us right now, while we got you, tell us your
cell number.
I'll make sure it gets put onthe.
You know it gets written out onthe podcast stuff too.
But I mean, just tell us how dothey reach you?
Absolutely.
Speaker 3 (22:08):
My phone number is 859-240-0263.
You can call.
You can text.
Either way is perfectly finewith me, Whatever is easier for
you.
Speaker 2 (22:19):
Good answer.
Good answer.
All right, brother, I thinkwe've completed our podcast.
Podcast number 57 is in thebooks for me and I'm glad to
have you as part of it.
Speaker 3 (22:34):
Absolutely Well.
I appreciate it again.
Thanks a million for having meon and taking the time to speak
with me.
You're welcome.
Speaker 2 (22:41):
So, everybody out there, thanks for joining us
today.
If you want to buy or sell, yougo see Rob Cortz, platinum
Partners.
He just gave you his cell phonenumber, but I'll make sure that
it's written in the commentswherever you see this podcast,
and I'll get it pushed out therein our community, everywhere.
And until next time, everybody,this is the Good Neighbor
(23:02):
Podcast.
So, everybody, be good to yourneighbor and we'll see you again
on the next Good NeighborPodcast.
Bye, everybody.
Speaker 1 (23:10):
Thanks for listening to the Good Neighbor podcast
union.
To nominate your favorite localbusinesses to be featured on
the show, go to GNP unioncom.
That's GNP unioncom, or call usat 859-651-8330.
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