Episode Transcript
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Speaker 1 (00:00):
This is the Good
Neighbor Podcast, the place
where local businesses andneighbors come together.
Here's your host, Mike Murphy.
Speaker 2 (00:12):
Thank you, charlie.
Yes, I am Mike Murphy, host ofthe Good Neighbor Podcast.
The Good Neighbor Podcastinterviews local business owners
, influencers, people in thecommunity who you need to know,
if you don't already know them.
Somebody who I did not knowuntil today, until maybe 10
minutes ago, is our guest todayJonathan Nugent.
(00:36):
Are you the owner, jonathan, ofAll-Star Career Services?
I am Okay.
So, jonathan, with All-StarCareer Services, he's just
shared with me a lot of what hedoes and it's going to apply to
the vast majority of listenersout there.
So, without further ado,jonathan, introduce yourself to
(00:58):
the community, tell us who youare, what you do, and that's
where we'll kick it off us whoyou are, what you do, and that's
where we'll kick it off.
Speaker 3 (01:07):
Thanks for having me
today, mike.
So my name is Jonathan Nugent.
I am the owner of All-StarCareer Services.
I have a very unique positionas a professional resume writer
and career coach.
I work with clients at alllevels in all careers all across
the globe, helping them findtheir next job from resume
(01:31):
writing to LinkedIn profiledevelopment, interview coaching,
teaching people how to properlylook for a new job and a little
bit of everything in between.
Speaker 2 (01:43):
Okay, so you're
talking about worldwide.
I don't know if that meansclients or if you're placing
people worldwide, or both.
How did you get into somethinglike this?
Speaker 3 (01:56):
Absolutely so.
I work with clients all acrossthe globe, although 75% of my
client base is here in thegreater Sinsang northern
Kentucky area.
75% of my client base is herein the greater Sinsang northern
Kentucky area.
I've actually been in theemployment industry now for
about 21 and a half years,started from the world of
recruiting and then over timekind of moved in this direction
(02:17):
here.
This particular businessactually started as a part-time
side hustle for me back in 2015while I was still recruiting,
and then over time, over thenext couple of years, it grew
into a full-time businessventure.
I closed my recruiting businessback in 2017.
I've been doing this ever since.
Speaker 2 (02:43):
It's kind of funny
how side hustles can become more
than side hustles.
Exactly, hustles can becomemore than side hustles.
Do you deal with a lot ofclients that are currently doing
side hustles, or is is is thisthe side hustle concept,
something that's just kind of apart of our society now in terms
in terms of work life?
Speaker 3 (03:04):
It is.
It's becoming more and moreprevalent.
Especially saw a lot of itreally coming out of COVID.
People have lost theirfull-time position or were
underemployed at that point,looking for additional income
streams, whether that besomething like DoorDash or
Instacart or possibly sellingsomething on some of the
(03:24):
different online platforms Notonly just part-time side gigs,
but people that do it full-timeas a living.
You especially see that a lotin some technology sectors where
people are just takingshort-term type of contract type
of rules.
You see that quite often.
You see a lot of other peopleand in some other industries uh,
(03:47):
graphic design or marketingthat come to mind where they're
consulting you know, consultingon the site for additional
income so it is becoming moreand more prevalent all the time.
A lot of it really depends onthe industry, of course that
you're in, but depends on theindustry, of course that you're
in.
Speaker 2 (04:04):
But technology is
probably the biggest one whether
it be website design ordesigning an app for your
business or something like that.
Speaker 3 (04:16):
Yeah, that all really
comes into play, often as well.
Speaker 2 (04:18):
Do you personally
have an affinity for a
particular industry in terms ofmaybe helping clients tap into a
certain industry?
Speaker 3 (04:31):
So I'm what's called
a generalist.
So I work with pretty muchanybody for the most part.
The only clients I don't workwith I don't work with any type
of federal government resumes.
That's a whole differentprocess to itself for me.
I work with pretty much anybody.
Um, I really enjoy thechallenge.
(04:52):
I learn a lot about a lot ofdifferent industries, know a lot
of things and about differentjobs I never knew existed.
It's the hardest part of my job, but it's the best part of my
job learning, uh learning aboutdifferent people in different
industries and different walksof you, know walks and way of
life, and so, um, I, I I'vealways tried to stretch myself,
(05:13):
and so I'll never turn down aclient unless I just really
can't help them, in which case Ihave a network of writers in
other parts of the country thatI can refer people to if I was
out of my comfort zone.
But I've always tried to, like Isaid, really really stretch
myself for my own professionaldevelopment.
Because, really, at the end ofthe day, industry position title
(05:40):
, experience to me doesn'treally make a whole lot of
difference.
Because, at the end of the day,experience to me doesn't really
make a whole lot of differencebecause, at the end of the day,
the strategies to create aneffective resume, or as we refer
to as a career marketingcampaign, really comes down to
the same concept and that'sreally trying to understand your
unique value proposition,really understand what your
(06:00):
personal brand is.
And so the difference betweenwriting a resume for a new
graduate or a CEO, it's 80%.
Exactly the same concept.
Speaker 2 (06:09):
Okay, so help me with
this.
I've had people tell me resumesare kind of passe, that today's
resume is a LinkedIn profile.
And then I've had others tellme don't fall into that trap.
There are still plenty ofcompanies out there that require
(06:30):
a resume.
So what's the skinny on thatwhole thing?
Speaker 3 (06:39):
So the so-called
experts have been predicting the
demise of the resume for thelast decade and we have not seen
a slowdown yet.
Are there some companies thatwill take a LinkedIn profile and
move a resume?
Yes, there are, Although resumeand LinkedIn profile are two
(07:00):
completely different things.
Your resume is designed to be,you know.
Your resume is really designedto be a career marketing
document.
It should be very laser,focused on the position that
you're looking to apply to,Whereas your LinkedIn profile is
designed to be more casual,written in first person.
It's designed to be more casualperson.
It's designed to be visible bythe over one billion people on
(07:26):
the platform right now.
While some of the contentcertainly you know, while some
of your resume content certainlymakes it onto the LinkedIn
platform, they really are twocompletely different things.
Speaker 2 (07:41):
So resumes aren't
dead yet and I don't see them
dying anytime soon.
So once upon a time a resumewas literally typed out on your
typewriter at home and you pullit off and you might make a
bunch of copies and then you hitthe road and you're handing
them out and the only peopleseeing your resume were the ones
that you actually physicallyhanded it to.
(08:02):
Nowadays, I would imagine it'sout there in mass and could
literally travel across theplanet.
Is that correct?
Speaker 3 (08:13):
It could, it
absolutely could.
A lot of it really depends onhow you're executing your job
search you know putting yourresume.
One of the biggestmisconceptions and myths is
people think that the best placeto go is utilizing an online
job search, posting your resumeon different job boards and
(08:35):
applying to different ads online, whereas the reality is it's
the least effective way to finda job and a lot of people one of
the one of the biggest problemsa lot of times that people have
in the job search is they spendtoo much time focusing on
online job searches instead ofbranching out and doing some of
(08:55):
the.
You know networking is is stillfar and away the most effective
way to find a job.
So I kind of compare often thatto clients that utilize an
online job search strategy only.
It's kind of like investing forretirement with putting all of
your savings or putting all ofyour retirement savings down at
(09:16):
your local credit union.
It's just probably not going toget you very far.
So there's a whole lot betterway to kind of go about things,
and that's where some of thecoaching which I do helps people
really try and understand whatreally the job market is like
how to really go about executingan efficient job search
(09:37):
strategy so do you operatemostly on referral or do people
search you out and find you?
Speaker 2 (09:45):
How do you get your
business?
Speaker 3 (09:48):
So my business is
predominantly through three
primary sources.
Referrals is certainly a bigsource of business for me.
Secondly, my website has a very, very, very strong online
presence, which drives a lot ofbusiness to me.
And then thirdly, throughLinkedIn, some different
business tools that LinkedInoffers to small business owners.
(10:11):
That really helps drive someengagement as well.
Speaker 2 (10:15):
So how would you
characterize the job market
overall these days?
Is it tight, is it wide open?
The job market overall thesedays Is it tight?
Is it wide open?
You know, I see people all thetime saying I'm beating my head
against a brick wall, I'm outthere looking and there's
nothing.
And then I see we're hiring,we're hiring, we're hiring.
So where is that disconnect?
Where's that happening at?
Speaker 3 (10:37):
So the first thing is
which I always caution people
against is to turn off the news,because I think a lot of it
scares people into thinking thatthe market's great, the
market's bad.
Whatever the case may be, themarket is what you make of it.
Are there certainly somesectors that are stronger than
(10:59):
others?
Yes, Is that always going to bethe case?
Yes, Often.
Those people that arestruggling in finding a job and
there's often a reason behindthat, whether that be, whether
that be the resume not gettingthrough, possibly some of the
computer- you know, that toreally take a holistic approach
(11:35):
to the job search.
The right yeah, you can't justhave one piece without the other
is kind of buying a new car andthen putting gas in it.
You have maybe really kind ofhave to have the whole package
and really be able to kind ofsee through a lot of the noise
out there.
And that's where that's where alot of what I do, you know,
(12:00):
really comes into play is a lotof the client education piece of
things here.
Speaker 2 (12:03):
So if somebody
reaches out to you and they need
your services, are you writinga resume for them or are you
helping them to write their ownresume?
Speaker 3 (12:13):
I do everything for
them.
So I've worked.
I'm pretty different than a lotof others in my industry.
I don't use any type of formsor any type of questionnaires, I
don't outsource anything andI'm not and I'm not a virtual
service.
You know I'm not exclusivelyvirtual service.
I should say what I do with allmy clients is I sit down and I
interview each and every clientfor two hours where we go
(12:37):
through anything and everythingand things that they never even
realized would be relevant intheir job search, and then,
after we go through that, intakesession, we really try to
uncover what their uniquedifferentiators are and what
their personal brand is.
At that point then, I developall the content for them.
(13:00):
It's usually a three to fiveday turnaround.
Speaker 2 (13:03):
Okay, so you sit and
meet with people, whether it's
virtually or in person.
I would imagine in persons maybe preferred.
I don't know that for sure, butyou know this podcast is
primarily reaching peopleNorthern Kentucky Union area.
You live in Union, is thatcorrect?
Speaker 3 (13:24):
That is correct.
Speaker 2 (13:26):
Okay, well, we try to
get to know people a little bit
on the personal level.
Do you have family?
What does family look like toyou?
Speaker 3 (13:35):
Yeah so.
I grew up in Michigan Me too.
Speaker 2 (13:40):
Where, at the Ann
Arbor-ish area, I grew up in
Lansing.
Speaker 3 (13:44):
so I have a little of
that Michigan, michigan State
thing going on there.
Yeah, grew up in Michigan,moved down here to the greater
Cincinnati area, northernKentucky, when I was 23 years
old.
Been down here ever since.
I am married to my wife,jennifer.
We've been together for almost19 years now.
I have a 26-year-old son, james.
Speaker 2 (14:06):
Okay, so what do you
and your wife like to do in your
spare time?
Speaker 3 (14:14):
We are both amateur
foodies.
If you will definitely enjoydining out listening to her
suggestions from Facebook groupChowdown, cincinnati.
Both enjoy shooting pool,playing golf, going to comedy
clubs just kind of reallyenjoying life being empty
(14:38):
nesters at this point.
So, kind of whatever.
Take it as it comes, I guess.
Speaker 2 (14:43):
That's me and my wife
too, you know, unbeknownst to
people listening to this.
You and I talked a little bitahead of time before we recorded
this, and we found out that welive just down the street from
each other and we're emptynesters too.
Always looking for people to goout and eat food with.
Food is good, comedy clubs aregood, laughing is good.
(15:06):
So, you know, maybe we'll beable to go out together and hang
out sometime.
That'd be good.
You mentioned Michigan.
I took a peek at yourquote-unquote resume and I saw
something about Central MichiganUniversity.
Did you attend that Mac schoolthere?
Speaker 3 (15:24):
Indeed Go Chippewas.
Speaker 2 (15:26):
Chippewa.
Yeah, so I was at EasternMichigan University.
I was a Huron back in the day,and then they became the Eagles
due to the whole politicalcorrectness thing.
So I don't know if I callmyself a Huron or an Eagle, but
I guess in my heart I'm a Huron.
Speaker 3 (15:46):
Understand.
Speaker 2 (15:48):
Yeah, but I do root
for the Maize and Blue Michigan
Wolverines.
Do you watch Michigan Stategames?
Speaker 3 (15:57):
I'm really not that
big of a college sports fan.
Okay.
Speaker 2 (16:03):
Well then we can be
friends.
Speaker 3 (16:05):
Exactly, I'm not an
Ohio State fan, so we're good
there.
Good More of a professionalsports fan, and you know Reds
Bengals do follow the Detroitteams as well, growing up there.
Speaker 2 (16:21):
Yeah, yeah, the Lions
are hot right now.
Speaker 3 (16:24):
Yes, they are.
Speaker 2 (16:25):
Okay.
So let's see.
If somebody has you know by nowsaid all right, this guy is
somebody I need to tap into hisbrain, I need to meet with him.
I'm frustrated with the wholeresume thing because most people
are you know, if you need aresume, you very quickly, you
(16:47):
know, many people will try tojust kind of Google how to write
a resume and you're going tofind a lot of stuff out there,
and so they become confused veryquickly.
They're looking for somebody todemystify that whole process.
If you're that person who willdemystify it for them, how do
they reach you?
Speaker 3 (17:08):
Absolutely so.
I am by appointment only.
I'm in my office Monday throughFriday, from 7 till 4.
You can reach me on my websiteat allstarcareerservicescom all
one wordallstarcareerservicescom or by
phone at 513-322-0161.
Speaker 2 (17:28):
Easy enough, easy
enough, okay.
Well, is there anything wehaven't talked about before we
wrap up here that you thinkpeople should know?
Anything at all?
Speaker 3 (17:39):
myself can really
help with.
There's a lot of low costinternet providers out there
that people think I can spend$150 and have a fantastic resume
.
The reality is you really,truthfully, do get what you pay
(18:03):
for.
The return on investment withsomebody such as myself pays
dividends hundreds of times over.
My average clients typicallyreport about a $14,000 pay
increase from one job to thenext, and it reduces their time
to hire by about 40%.
So it's a pretty immediatereturn for somebody that's
(18:29):
looking to make the investmentin themselves.
Speaker 2 (18:31):
Okay, well, you get
what you pay for is a good way
to look at it.
That's true in many aspects oflife.
So we're a brother.
I think we're done today.
You've raised a few eyebrowsand I'm sure you've piqued some
interest out there.
We're going to ask people togive Jonathan Nugent a call at
(18:54):
All-Star Career Services Again,513-322-0161.
Your office is in Florence,correct?
Speaker 3 (19:03):
That is correct,
located right on US 42, right
next to a heritage bank.
Speaker 2 (19:09):
Oh well, heck.
Yeah, pretty much everybody intown knows where that is.
All of us spend enough time onthe other side.
Speaker 3 (19:17):
I'm next to the
heritage bank on the other side
of 42, down by the 25.
Speaker 2 (19:23):
Yep, nope, we all
pass by there eventually.
So yeah, whether it's theheritage on this side or the
heritage on that side, that'salways a good landmark for
people here in Union andFlorence exactly all right.
Well, thanks for spending timewith us today, jonathan.
(19:43):
I enjoyed getting to meet youhere.
Maybe you and I can gettogether and maybe get to know
each other a little bit better.
Hang out, do a local restauranttogether, since you're a foodie
and we're foodies as well.
That'd be great.
Speaker 3 (20:03):
That'd be great, Mike
.
Appreciate you having me today.
Speaker 2 (20:05):
Yeah, we're all about
neighbors meeting neighbors,
neighbors helping neighbors.
This is the Good Neighborpodcast.
So thank you for being a goodneighbor to everyone here in the
Union and Florence area and allof you listening.
Be good to your neighbor anduntil our next episode.
We'll see you next time andtake care.
(20:26):
Bye-bye.
Speaker 1 (20:27):
Thanks for listening
to the Good Neighbor Podcast
Union.
To nominate your favorite localbusinesses to be featured on
the show, go to GNPUnioncom.
That's GNPUnioncom, or call usat 859-651-8330.