When in crisis mode, structure and chain of command is paramount. However, innovation is not just nice to have in these moments...It's a necessity. Toronto's Fire Chief Matthew Pegg shares some leadership advice and tips for maintaining calm and driving innovation in times of crisis.
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Featured government: Toronto, ON Canada
Episode guests: Matthew Pegg, Fire Chief, General Manager of Emergency Management, and COVID-19 Incident Commander
Visit govlaunch.com for more stories and examples of local government innovation.
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