107-Mastering Hiring & Firing: Building the Team Your Business Deserves

In this episode, Christeen Era and Steve Bousquet tackle one of the most critical challenges for any business owner – hiring the right team and knowing when to let go. They share actionable insights on how to attract top talent, conduct effective interviews, and implement working interviews to ensure a great fit for your company culture. Christeen and Steve explain the importance of offering competitive pay and benefits to hire "grown-ups" who bring responsibility, integrity, and productivity to the table. They also emphasize having a well-structured hiring process, from identifying the right skills and values to background checks and reference calls, all while highlighting the importance of slow, intentional hiring.

The conversation doesn’t shy away from the tough topic of firing, with advice on why addressing performance and behavior issues early is crucial for protecting your brand and company culture. They discuss how avoiding conflict and tolerating bad behavior can damage morale and lead to turnover among your best employees. With tips on creating clear expectations, scheduling 30-60-90 day reviews, and fostering accountability, Christeen and Steve explain how to avoid common mistakes that can hurt your business. Whether you’re looking to refine your hiring strategy or need guidance on handling tough conversations, this episode is packed with practical advice to help you build a strong, cohesive team.

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The Green Profit Academy Pros Podcast digs into the challenges in growing a Lawn Care and Landscape business while maximizing your profit. Christeen Era, and Steve Bousquet. are green industry experts in profit, growth, and leadership.