In this podcast episode, host Jeff Lackey interviews Mark Griffin, Executive Vice President, Chief Human Resources Officer at BJ's Wholesale Club and former Senior Vice President of HR at CVS Health.
Mark shares his insights on the best recruiting strategies, which include hiring great leaders who come with a Rolodex and people who want to work for them. Jeff highlights Mark's extensive experience in leading urbanization through mergers, acquisitions, public offerings, and divestitures. Mark's natural likability and strong voice of the customer have helped him grow businesses from a national drug chain with sales of $18 billion to $884 billion. Jeff asks Mark to share how his experiences have prepared him to be the Chief ADR Officer for a 16 plus billion dollar publicly traded company.
The conversation between Jeff Lackey and Mark Griffin continues as they discuss the importance of HR professionals delivering tough feedback to business leaders. Mark shares a story about a leader who was loyal to their team but blind to their lack of talent, emphasizing the responsibility of HR professionals to have tough discussions. They also discuss their hobbies, including Mark's love for boating and off-road motorcycle riding.
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Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad
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