Leading With Empathy, Agility, and Efficiency

Allison Cummins is the Founder and CEO of Blue Outcomes, an IT consulting firm specializing in outsourced project and change management. Her leadership has positioned Blue Outcomes as a trusted partner for organizations seeking strategic growth and transformation. As a seasoned project manager and Scrum Master certified advisor, Allison implements complex ERP systems for midsize to large companies.

In this episode…

Many business owners struggle with scaling their operations without losing control or clarity. As teams grow and systems become more complex, project failures, poor communication, and technology missteps can derail even the most well-intentioned plans. How can founders build sustainable systems while maintaining agility and empowering their teams?

Project manager and team dynamics expert Allison Cummins leverages the Working Genius framework to improve collaboration, align roles with individuals’ strengths, and enhance project outcomes. This system identifies the natural talents that team members bring to the company and helps them understand how to leverage them effectively. Allison also recommends building a solid operational foundation and leading with empathy and transparency. Businesses can avoid costly tech missteps by documenting core processes early and establishing robust change control procedures.

In this week’s episode of Growth + Exit, Heather Bennett sits down with Allison Cummins, Founder and CEO of Blue Outcomes, to discuss scaling service-based businesses through process, people, and precision. Allison talks about values-driven leadership, the dangers of poor project oversight, and the benefits of strategic tech adoption.