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Episode Title: ๐ฎ๐นThe Globetrotter That Got Awayโฆ Until Now! - Part 1 ๐ฎ๐น
In this 2-part special on Heads Talk is a masterclass in all things fintech, regulation, and behavioural banking, brought to you by my brilliant guest.ย
You know those rare moments when you hear someone speak and think, โIf only they were my professor back in the dayโ? This is one of those moments. My guest doesnโt just talk about his subject, he lives it. A natural educator, his insights hit with the clarity and depth of a keynote, no matter the continent. And yes, I'mย convinced that even if I took a summer break to Ulaanbaatar in Outer Mongolia or Iquitos in Peru, he would be there doing a Keynote at the same time. This guy is global!
Paolo Sironi is the Global Research Leader in Banking and Financial Markets at the IBM Institute for Business Value. With a career spanning startup founding, quantitative risk management, and now global thought leadership, Paolo is widely regarded as one of the most listened to voices in fintech and financial AI. His work focuses on the intersection of technology, regulation, and human behaviour in the transformation of banking systems. He is also a bestselling author of Banks and Fintech on Platform Economies and the host of The Bankers' Bookshelf podcast, where he continues to shape conversations around digital finance, platform economies, and the evolving trust landscape between financial institutions and customers.
Funnily enough, I first came across Paolo through mutual connections, which led me to his work and thought-provoking posts.ย
Topics Covered
โฝ๏ธAgentic AI and the Redefinition of Trust: How agent-based systems are influencing fiduciary responsibility and transforming customer relationships with autonomous financial decision-making systems
โฝ๏ธGovernance & Risk in AI-driven Finance: Why trust in machines hinges on transparency, explainability, and robust ethical frameworks, and what kind of governance structures are needed to support them
โฝ๏ธDigital Identity as the Backbone of Ethical Finance: How digital identity is becoming foundational for secure financial access, and what risks financial institutions face if they fail to lead in building interoperable and privacy-preserving identity frameworks
โฝ๏ธAI-Driven Personalisation in Financial Services: Exploring real-time analytics, embedded intelligence, and how banks can use behavioural data for meaningful, contextual client experiences
โฝ๏ธThe Future of Financial Inclusion and Platform Ecosystems: Linking identity and inclusion in platform economies and examining whether traditional institutions risk obsolescence in the face of decentralised and user-controlled identity systems
Episode Sponsored by
โฝ๏ธAccxia - ๐ผ๐ฆ๐ฃ๐ ๐ก๐'๐ค ๐๐๐ฃ๐๐๐ค๐ฅ โ๐ฃ๐๐ง๐๐ฅ๐ โ๐๐ ๐ฆ๐ ๐๐ ๐ฃ ๐ธ๐ฅ๐๐๐ค๐ค๐๐๐
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