Healthcare Success

Healthcare Success

Healthcare Success is a leading healthcare marketing and medical advertising agency for hospitals, doctors & medical practices. #HealthcareMarketing

Episodes

How AI Phone Agents Can Improve Healthcare Marketing Results, Operational Efficiency and Patient Satisfaction

January 13, 2026 • 39 mins
What happens when your healthcare marketing succeeds, but your teams aren’t trained or scaled to keep up with patient demand? In this episode, I sit down with Aqeel Shahid from IntelePeer to explore how healthcare leaders are using AI phone agents to improve access, reduce staff strain and modernize the patient experience.
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How AI Is Changing Patient Behavior on Healthcare Websites

January 13, 2026 • 49 mins
New Insights from gSight’s 10-year, 400,000-survey dataset on real visitor journeys reveal how AI is changing everything for hospital and health system websites. In this week’s podcast, I sit down with my friends Mike Schneider, VP and Co-Founder at Greystone.Net, and Rob Klein, Founder & CEO of Klein & Partners—the co-founders of gSight™, a healthcare website visitor feedback and insights platform.
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Amplify Your Healthcare Brand With Podcasting

January 12, 2026 • 39 mins
How can hospitals and health systems use podcasts to humanize their brand, showcase provider expertise, build trust, engage communities and maximize content ROI? In this episode, Stewart Gandolf sits down with Bill Klaproth to explore the strategic value of podcasts for healthcare organizations.
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Why Clinical Mission & Business Strategy Must Align in Healthcare

December 31, 2025 • 37 mins
Healthcare CEO Vasanta Pundarika shares how behavioral health and women's health organizations can scale effectively while maintaining clinical mission and patient trust.
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Do You Need a Fractional CMO? | Healthcare Success

December 19, 2025 • 41 mins
In this week’s podcast, Stewart Gandolf picks the brain of Michael Baer, a fractional CMO who’s added value to healthcare organizations. Learn what he means by “stratecution” and why it’s a crucial concept for successful marketers.
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Our Favorite Free and Low-Cost Doctor Marketing Strategies

December 16, 2025 • 42 mins
Explore how doctors can take advantage of free and low-cost marketing strategies with tips from Stewart Gandolf, CEO, and Kathy Gaughran, Senior Marketing Strategist, at Healthcare Success.
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The Most Critical Drivers of Hospital Safety Today: Insights from Leapfrog’s Leah Binder

December 15, 2025 • 43 mins
In this episode of the Healthcare Success Podcast, Stewart Gandolf talks with Leah Binder, President & CEO of The Leapfrog Group, about the real drivers of hospital safety today—and why some organizations consistently outperform when patients’ lives are on the line. Drawing on Leapfrog’s long history of measuring safety and Leah’s candid insights from decades of conversations with hospital leaders, they unpack what’s finally improv...
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How to Disrupt a Legacy Market with Innovation and Authentic Marketing.

December 1, 2025 • 29 mins
In this episode, I sit down with Justin Gardner, Founder and CMO of Active Skin Repair, to discuss what it takes to launch a successful healthcare consumer product in a saturated market. Justin and I explore market differentiation, influencer marketing, omnichannel growth, and how to future-proof your brand in a fast-changing digital landscape. Code HEALTHCARE is now live for 25% off: https://shop.bldgactive.com/discount/HEALT...
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Lost in Translation? How to Ensure Your Healthcare Marketing Team Speaks the Same Language

November 17, 2025 • 25 mins
Lost in Translation? How to Ensure Your Healthcare Marketing Team Speaks the Same Language as Your Leadership with Alan Shoebridge, Associate Vice President of National Communication at Providence How can healthcare leaders and marketers communicate more clearly, align teams, and build trust across such a complex industry? In this episode, Stewart Gandolf talks with Alan Shoebridge (Providence) about why getting the language righ...
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Solving America’s Access Crisis: How AI and Telehealth Are Building the Next-Gen Virtual Workforce

November 7, 2025 • 46 mins
How can health systems expand access, improve quality, and reduce costs at the same time? In this episode, Stewart Gandolf talks with Dr. Lyle Berkowitz, Founder and Executive Chairman of KeyCare, about building a national “virtualist” medical group on Epic, aligning incentives for physicians, and using AI to amplify, not replace, clinical care.
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From Dental to Devices: Lessons in Customer-Centric Healthcare Sales

October 27, 2025 • 45 mins
What does it take to truly win the hearts and minds of healthcare professionals in an increasingly complex industry? In this week’s podcast, Stewart Gandolf sits down with Ajoy Mahtab, Founder and Partner at Strategility Consulting, to explore how genuine curiosity, empathy and purpose can transform healthcare sales and marketing.
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SHSMD Webinar - Why Digital Media is Your Secret Weapon to Bounce Back from Organic Losses

October 27, 2025 • 60 mins
Hosted by Society for Health Care Strategy and Market Development (SHSMD)
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How to Adapt Your SEO in the Age of Google AI Overviews and ChatGPT

October 23, 2025 • 52 mins
From AI Overviews to zero-click search and plummeting site analytics, hospital marketers are struggling with a new digital reality. Google’s latest AI-powered features and rival platforms like ChatGPT, Gemini, Perplexity and Claude have upended SEO strategy, with some hospitals losing up to 50 percent of their web traffic overnight. How do you ensure your organization shows up, stands out, and stays trusted in this rapidly evol...
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Surprising Insights on Healthcare Marketing

October 20, 2025 • 45 mins
How can marketing, innovation, and AI transform patient care while supporting the unique mission of an academic medical center? Ahead of his keynote presentation at the Healthcare Interactive Conference (HCIC) in Las Vegas, David Feinberg, Senior Vice President, Chief Marketing and Communications Officer and Dean for Marketing and Communications at the prestigious Icahn School of Medicine at Mount Sinai, joins Stewart to explore h...
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Beyond Burnout: Strategies for Sustainable and Scalable Healthcare Practices

October 14, 2025 • 37 mins
How can healthcare leaders address burnout while driving operational efficiency and scalable growth? In this week’s podcast, Stewart Gandolf sits down with Edisa Shirley, Chief Mental Health Officer at ClinicMind, to explore the intersection of mental health, leadership, and operational efficiency in modern healthcare practices. Together, they discuss the systemic challenges of provider burnout, strategies to improve EBITDA (ea...
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Engaging Rare Disease Communities Through Authenticity

October 7, 2025 • 32 mins
How can healthcare leaders and marketers build trust and meaningful connections with rare disease patients and caregivers? In this week's episode, I sit down with Sugata Biswas, Co-Founder & Managing Principal, and Emily Anderson, Associate Director of Patient-Centered Research at Cadence Communications & Research, to explore their human-centered approach to rare disease research and patient engagement. This episode is packed wit...
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Overcoming Healthcare Marketing Challenges for Stigmatized Conditions: Inside Oar Health’s Strategic Playbook

October 1, 2025 • 43 mins
What does it take for healthcare leaders to market stigmatized services with trust, transparency, and measurable results? In this week’s episode, Stewart Gandolf sits down with Neil Walker, VP of Growth at Oar Health, to explore strategies to effectively market telehealth services for stigmatized healthcare conditions (e.g., alcohol use disorder and erectile dysfunction). They discuss building credibility, reducing stigma, leve...
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Transforming Healthcare Marketing with Storytelling that Connects

September 26, 2025 • 41 mins
How can healthcare systems use storytelling to cut through the noise and build real patient connections amid a push for AI-driven, digital-first marketing? In this week's episode, Stewart Gandolf sits down with Skip Hidlay, Chief Communications and Marketing Officer at The Ohio State University Wexner Medical Center, to discuss how storytelling, search and smart use of AI are transforming healthcare marketing.
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Building an irresistible employer brand: how online reputation attracts top healthcare talent

September 16, 2025 • 30 mins
How can healthcare organizations authentically showcase their employee experience online to attract top talent in a competitive market? In my latest podcast, I sit down with Cynthia Newton, President and Founder of Cynthia Newton Consulting and a healthcare brand strategist with 25+ years of experience. Cynthia has earned an excellent reputation helping health systems manage and scale both patient and employee reviews. In this...
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The future of healthcare marketing: AI, SEO shifts, and what’s next

September 9, 2025 • 57 mins
How is AI transforming healthcare marketing, and what can leaders expect at HCIC 2025? Healthcare marketing is evolving at a breakneck speed. From AI reshaping SEO to new expectations for patient engagement, leaders face both challenges and opportunities. To get a preview of what’s ahead, and what the big conversations will be at this year’s Healthcare Interactive Conference (HCIC.Net), I spoke with my friends Kathy Divis and Mi...
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