healthsystemCIO.com

healthsystemCIO.com

Comprehensive interviews and panel discussions with health system IT leaders.

Episodes

September 11, 2025 37 mins

In a wide-ranging discussion on adoption, governance and the pace of innovation, Edwina Bhaskaran, Chief Clinical Systems and Informatics Officer, Mayo Clinic, outlined how large health systems can ensure new technology isn’t merely installed but actually used. Central to her approach is a “sticky” mindset—one that favors simple, timely, workflow-integrated tools that earn their keep […]

Source: Mayo’s Bhaskaran Outlines Playbook f...

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It's rarely discussed in public forums, but it's of singular importance to a well-managed career – when and how do you make executive-level job changes. From aligning your next role with long-term career goals to navigating relocation and compensation negotiations, every move requires careful consideration. In this candid, practical session, seasoned leaders will share insights on how to evaluate when it’s time for change, how to t...

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At Providence, the conversation about digital health has shifted from turning systems on to making sure clinicians actually use them. That distinction is central to the collaboration between Maulin Shah, MD, CMIO, Providence, and Staci Wendt, PhD, Director, Providence Health Research Accelerator: one side designs and scales rollouts; the other studies whether those rollouts work […]

Source: Providence’s Shah Focused on Uptake of Di...

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Health system IT executives tasked with diffusing AI into their organizations are facing a serious challenge: how to ensure they get behind the right tools, those that will actually make a difference in clinicians’ lives by helping them become more productive at work and giving them more time at home. In a wide-ranging discussion, Dr. […]

Source: Partner Perspective: Drawing on Global Experience, Heidi Health’s Kelly Offers Advice ...

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Tiffany Kuebler, Medical Director of Clinical Informatics, University of Maryland Medical Center – R Adams Cowley Shock Trauma Center, says the arrival of generative tools is less a software upgrade and more a change in how health systems make decisions, prepare clinicians, and measure success. Kuebler runs clinical informatics and is a physician assistant, giving […]

Source: AI Necessitates New Approach to Clinician Training, Advi...

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Health systems should treat technology failures as a public-health threat with direct and measurable effects on patient care. To prepare, organizations need real-time monitoring, specialty-specific playbooks, and incident structures that bring IT and clinical leaders together, according to Jeff Tully, MD, Co-Director of the Center for Healthcare Cybersecurity and Associate Clinical Professor of Anesthesiology at […]

Source: UC San ...

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For CIOs and other IT leaders, the reality is stark: there will always be more demand than there are people or dollars to meet it. Beyond simple constraints, some requests are simply off the table—blocked by vendor roadmaps, contractual limitations, or regulatory requirements. So how can IT leaders maintain user satisfaction when only a portion of needs can be met? In this webinar, we’ll hear from executives who are effectively nav...

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Raymond Lowe, SVP/CIO at AltaMed Health Services, is navigating a classic safety-net dilemma: rising demand, volatile policy signals, and a mandate to deliver more with less. Serving a largely Medicaid population across Los Angeles and Orange counties, the organization operates as a federally qualified health center (FQHC) with tightly managed margins and a technology budget […]

Source: Lowe Leverages Disciplined Approach to Achiev...

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As cyber threats become more sophisticated and health systems diversify their operations, new roles are emerging to close the gap between business needs and cybersecurity imperatives. One such position is the Business Information Security Officer (BISO), tasked with tailoring security strategies to the unique demands of each operational unit. At Michigan Medicine, Ashley Gelisse serves […]

Source: Bridging Business and Cybersecurit...

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Reducing burnout by easing technology burdens has become central to Providence’s IT strategy, so it’s not surprising that SVP of Clinical & Revenue Cycle Applications Adar Palis focused in on repeated complaints about slow logins, inconsistent workstations, and frequent timeouts. And that scrutiny prompted the launch of the EasyPass and Clinical Workstation Modernization programs. “We […]

Source: Training, Governance, and Observati...

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Just take a look at the LinkedIn posts of healthcare IT leaders and it's clear there's no shortage of job openings. And while that may be good news for those looking for work, it presents a troubling trend for executives trying to staff up. In this timely webinar, panelists will discuss how leaders can respond by creating environments that attract and retain skilled professionals, emphasizing adaptable management styles, meaningful...

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To ensure consistent and high-quality digital service delivery across a massive health system, Providence has designed and implemented a proprietary telemetry monitoring platform that captures, interprets, and responds to network and application issues in real time. The result: a data-driven approach to diagnosing impairments, improving uptime, and supporting clinicians in delivering uninterrupted care. “We started […]

Source: Prov...

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As health systems intensify efforts to modernize infrastructure, the risks associated with technical debt, fragmented applications, and over reliance on cloud and AI tools are becoming more pronounced. For Darrell Keeling, PhD, Senior Vice President of IT and CISO at Parkview Health, navigating this minefield requires not only technical insight but also business acumen and […]

Source: Technical Debt Must be Tackled, but Cloud & AI ...

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As AI becomes increasingly central to clinical, operational, and administrative functions, health systems face growing pressure to deploy it both responsibly and efficiently. This webinar brings together health IT executives to explore how governance can serve as an enabler—not a barrier—for AI adoption. Panelists will discuss how their organizations are navigating legal, compliance, cybersecurity, and patient safety risks while en...

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Tapping into advanced analytics and automation, the pediatric hospital focuses on outcome-first AI design When Alda Mizaku assumed the role of Chief Data and AI Officer at Children’s National Hospital, the position did not yet exist. With a background in biomedical engineering and predictive modeling, she brought both technical and clinical perspectives to what would […]

Source: Children’s National’s Chief Data & AI Officer Says Fo...

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Luke Olenoski, SVP and CIO, outlines how developing talent and cross-functional partnerships are critical to healthcare IT success. Main Line Health is confronting the healthcare IT workforce challenge with a strategy rooted in both innovation and fundamentals: investing in talent, forging partnerships, and bridging clinical and technical expertise. As SVP and CIO, Luke Olenoski joined […]

Source: Main Line Health CIO Details Strat...

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As the digital health landscape continues to expand, health system leaders are increasingly tasked with identifying which startup partnerships are worth pursuing. This webinar will explore the operational and strategic considerations that guide successful engagement with early-stage technology companies. Panelists will discuss how they vet startups for relevance, assess readiness for pilot projects, and determine the internal align...

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Monument Health, a regional system serving five states in the Upper Midwest, is navigating AI with a deliberate strategy grounded in community care and clinical realities. At the center of that effort is Patrick Woodard, MD, Chief Information Officer, who believes AI is not merely an enhancement of existing tools, but an opportunity to fundamentally […]

Source: AI Integration Demands Strategic Rethinking of Labor and Leadership, Sa...

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Health system IT executives face a persistent strategic dilemma: how to navigate the tension between staying within the core EMR suite and exploring external solutions for critical functions such as patient engagement. This webinar features leaders who will examine the continuous assessment required to determine whether core EMR capabilities are sufficient across specific functionality segments. The conversation will focus on the n...

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As health systems face mounting financial pressures, improving the revenue cycle has become a priority. This webinar brings together IT executives to explore a holistic approach to claims management — integrating technology, process optimization and payer collaboration. Panelists will discuss how AI-driven solutions have the potential to enhance claims accuracy, reduce denials and streamline workflows — while also ensuring clinicia...

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