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Healthcare IT executives are deploying technologies such as generative AI to improve front-end patient access, enable ambient clinical documentation, and streamline back-office tasks like claims submission. Yet the mid-revenue cycle often receives less attention. This broad domain—including clinical documentation integrity and physician query management, medical coding and clinical validation, and charge capture and revenue integri...

Nnaemeka Okafor, MD, VP, Chief Analytics and Informatics Officer, Memorial Hermann Health System, says health systems are shifting from purchasing tools to building the conditions that let them deliver results. In an extensive interview, he outlined a program that emphasizes multidisciplinary governance, deliberate training, durable data infrastructure and careful budgeting that accounts for the true […]

Source: Memorial Hermann’s ...

Robbie Freeman, Chief Digital Transformation Officer, Mount Sinai Health System, is steering a consolidated digital-and-AI agenda that aims to simplify experiences for patients, clinicians, and a 48,000-person workforce, while tightening the link between experimentation and enterprise scale. In a wide-ranging discussion, he outlined a governance model that blends top-down priorities with bottom-up discovery, a disciplined […]

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Mouneer Odeh, VP, Chief Data and AI Officer, Cedars-Sinai, is positioning the organization to harness fast-maturing AI while keeping clinical workflow, governance, and scale at the center of decision-making. In a wide-ranging discussion, he traced his path from advanced analytics to enterprise AI, outlined the role of platform vendors versus best-of-breed tools and internal builds, […]

Source: Cedars-Sinai’s Odeh Says Shifting to P...

Chero Goswami, Chief Information & Digital Officer, Providence, is using front line observation, disciplined governance and renewed business-continuity planning to align technology with clinical reality across the seven-state system. In a recent interview, he outlined an approach that favors standard methods where possible, local flexibility where required, and a culture that treats reliability as a […]

Source: Providence’s Goswami...

Rady Children’s Health is consolidating analytics and AI-enabling services on a governed cloud platform to reduce friction for clinical, operational, and financial users. Caroline Peika, Director, Integration & Analytics, said the program pairs a centralized data environment with a private retrieval-augmented generation chatbot to turn internal documents into reliable answers with citations. The approach aims […]

Source: Rady Child...

Pallavi Ranade-Kharkar, PhD, Enterprise Director of Research Informatics and Genomics, Intermountain Health, laid out a disciplined approach to AI adoption that balances rising organizational pressure with patient-centered guardrails, emphasizing governance, security, and measurable value for clinicians and consumers. Health systems are under strain to automate, improve access, and lower costs. National spending projections point u...

Chuck Podesta, CIO, Renown Health, is steering his organization toward an interoperability model that leans on AI “orchestration” rather than large, centralized data repositories—while pairing that shift with tougher data governance and a stronger resilience posture. The three-hospital system in Reno, Nev., which includes an 800-bed regional facility, a community hospital, a children’s hospital and […]

Source: Renown’s Podesta Says...

Melek Somai, MD, MPH, VP, Chief Technology & Product Officer, Inception Health – the innovation arm of ThedaCare-Froedtert Health, argues that healthcare’s cost and access pressures cannot be solved by staffing alone; they require technology-led redesign of how care is delivered. In a wide-ranging interview, he described why his organization is putting technology at the […]

Source: Inception’s Somai Focused on Letting Innovative Te...

James Case, VP/CISO, Baptist Health, frames his program around a single theme: balance. Case seeks to harden the enterprise against modern threats while protecting the speed and reliability clinicians require to deliver care. He argues that the test of any control is whether it reduces material risk without creating unnecessary friction at the bedside, in […]

Source: Baptist’s Case Says CISO Role is About Balancing Security Control...

Adnan Hamid, VP/Regional CIO, CommonSpirit Health, says the next phase of “transforming care through innovation” begins with financial realism: health systems must preserve access for communities while confronting persistent cost pressure. In California, he helps support nearly 30 hospitals and more than 600 clinics inside one of the nation’s largest faith-based systems serving many underserved […]

Source: CommonSpirit’s Hamid Says...

Priti Patel, MD, CMIO, John Muir Health, is steering a measured expansion of AI from long-running predictive models to newer generative tools, pairing administrative relief with cautious governance and education for clinicians and patients. Under her direction, the system has deployed ambient scribing across ambulatory practices and is extending that footprint to inpatient and emergency […]

Source: John Muir CMIO Lays out Fast Foll...

At Children’s Hospital of Philadelphia, Epic-integrated AI continues to do what humans rarely can at the tail end of long patient visits: captures every detail, improves coding accuracy, and eases the documentation burden. Greg Lawton, MD, EHR Medical Director – CHOP Primary Care, Children’s Hospital of Philadelphia, describes a measured path to deploying generative AI […]

Source: CHOP’s Lawton Says Docs & Nurses Seeing Benefits of...

Amid an era of exuberance around AI, John Halamka, MD, President, Mayo Clinic Platform, notes that the apparent “suddenness” of its appearance masks a long arc of work. “This is a overnight revolution, 50 years in the making,” he said, noting that today’s breakthroughs rest on decades of progress in compute, storage, and tooling—combined with […]

Source: Mayo’s Halamka Advises Matching Degree of AI Autonomy to Workflow Risk Profile...

Kerry Bommarito, PhD, VP, Enterprise AI and Decision Intelligence, Mercy, says the health system’s AI agenda begins with the enterprise plan, not shiny tools. After the executive team sets five organization-wide OKRs each fiscal year, work streams cascade to accountable leaders; Bommarito is a trustee on a key result aimed at revenue-cycle improvements through automation […]

Source: Mercy’s AI Leader: Strategy First, Governance Alw...

Michael Weiss, MD, Associate CMIO, Memorial Healthcare System; and Assistant Medical Director Pediatric Emergency Medicine Joe Dimaggio Children’s Hospital, is leading a push to curb idiosyncratic documentation that can undermine quality, compliance, and the value of emerging AI. In a wide-ranging discussion, he described a “Rogue Note” campaign that preserves clinician flexibility but insists that […]

Source: Memorial’s Weiss Tami...

Health systems that have implemented ambient AI technology often face a familiar challenge: ensuring consistent adoption and maximizing its value across diverse clinical roles. This webinar will examine strategies IT leaders can use to assess, measure, and improve ambient AI utilization, from high-level workforce analytics to role-specific and individual provider engagement. Panelists will discuss methods for identifying adoption g...

In a wide-ranging interview, John Lee, MD, Emergency Physician, Edward Hospital Naperville; Informaticist, & Epic Consultant, outlined a disciplined approach to getting more value from Epic while preparing for an AI-enabled future. He emphasized that health systems are still leaving significant capability untapped, urged CIOs to define firm boundaries for customization, and described how consolidating […]

Source: Dr. John Lee on Ep...

Eric Poon, MD, MPH, Chief Health Information Officer, Duke University Health System, described how the organization is moving AI from scattered experiments to an operating discipline aligned with enterprise strategy. Poon outlined a single intake for technology decisions with added lifecycle oversight when AI is involved, and a bias toward evidence-based scaling. He said the […]

Source: Duke Health Tightens AI Governance, Scales Pi...