Healthy Outcomes: A Baker Tilly Podcast

Healthy Outcomes: A Baker Tilly Podcast

Healthy Outcomes, a podcast series from Baker Tilly, discusses hot topics in the healthcare industry. This podcast series brings together Baker Tilly’s team of Value Architects™ and other healthcare industry leaders to talk about issues and opportunities that can help your organization win now, and anticipate tomorrow.

Episodes

October 14, 2025 40 mins

On this episode of Healthy Outcomes, our host Mark Ross interviews Marco Damiani, Brett Friedman and Patrick Yu. Marco is the Chief Executive Officer of AHRC New York City, a leading nonprofit organization supporting over 15,000 people annually under the guiding principle of equity for people with disabilities. Brett is a health care partner at Ropes & Gray LLP. Brett advises clients at the forefront of the health care industry in ...

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On this episode of Healthy Outcomes, our host Mark Ross interviews Margaret Johnson, Senior Director and Senior Living Sector Lead at Fitch Ratings. Together, Mark and Margaret discuss various topics related to senior services, with a focus on Life Plan Communities (LPCs) across the U.S. 

  • Report issued by Fitch titled “U.S. Not-For Profit Life Plan Communities Outlook 2025” 
  • Fitch’s perspective on operating results for LPCs in 20...
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On this episode of Healthy Outcomes, our host Mark Ross interviews Lisa McCracken, Head of Research and Analytics at the National Investment Center for Seniors Housing & Care (NIC). Together, Mark and Lisa discuss major trends shaping the future of senior housing across the U.S.

Topics of discussion include: 

  • The upcoming NIC Conference in Austin, TX, from September 8-10, 2025 
  • Occupancy trends and demand for senior housing and sk...
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On this episode of Healthy Outcomes, our host Mark Ross interviews Dr. Kate Goodrich, Chief Medical Officer at Humana. Together, they discuss the transformative potential of value-based care, senior-focused healthcare innovation, and more.  

Topics of discussion include: 

  • The benefits of value-based care over the traditional fee-for-service model 
  • How this approach improves patient outcomes and provider satisfaction 
  • The ways that ...
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On this episode of Healthy Outcomes, host Mark Ross interviews Norris James, Senior Manager at Baker Tilly’s Risk Advisory Practice, specializing in Enterprise Risk Management (ERM) and board governance. With over two decades of experience, Norris has helped multiple clients adopt Governance practices that have enabled them to build a reputable image, healthy culture, organizational sustainability, and trust. 

Topics of discussion i...

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On this episode of Healthy Outcomes, our host Mark Ross interviews Celia Van Lenten, Principal with the law firm of Miles & Stockbridge. Together, they discuss several hot topics related to the healthcare regulatory environment, such as mergers and acquisitions (M&A) and more.  

Topics of discussion include:  

  • M&A activity in the healthcare provider sector and related regulatory perspectives.  
  • Healthcare staffing-related regulato...
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On this episode of Healthy Outcomes, our host Mark Ross interviews Kevin Holloran, Senior Director at Fitch Ratings, an international credit rating agency based out of New York and London. Together, they discuss the ongoing challenges in the industry and other topics affecting the credit ratings of hospitals and health systems.  

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On this episode of Healthy Outcomes, our host Mark Ross interviews David Gregory, a recently retired Principal in Baker Tilly’s Healthcare Practice, who has had a distinguished career spanning over 30 years. His journey began in the late 1980s as an Operations Manager at NYU Langone Medical Center. In the early 1990s, he transitioned to Prudential Healthcare, where he served as a Manager working with healthcare delivery systems. In...

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On this episode of Healthy Outcomes, our host Mark Ross interviews Ed Ricks, a director in Baker Tilly’s Healthcare Solutions Practice. Ed is a former Healthcare System CIO and COO. Together, they discussed several topics related to the overall healthcare environment with a significant lean towards IT related matters.  

Specific topics of discussion include: 

  • The impact of recent ransomware and information security breaches relat...
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On this episode of Healthy Outcomes, our host Mark Ross interviews Krista Pankop, Partner and Leader of Baker Tilly’s Not-for-Profit Practice and Behavioral Health Practice. Together they discuss topics and issues addressed during the April 2024 National Council for Mental Wellbeing Conference (NATCON).  

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On this episode of Healthy Outcomes, our host Mark Ross interviews Riley Newsome, Director within Baker Tilly’s Transaction Advisory Services Practice. Together they discuss merger and acquisition activity in the healthcare space, including the current state of M&A markets, the factors that are driving transactions right now, and what's on the horizon for 2024. 

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On this episode of Healthy Outcomes, our host Mark Ross interviews Andrew Donahue, Director of Healthcare Finance Policy at the Healthcare Financial Management Association (HFMA). Together, Mark and Andrew discuss the pivotal issues at the heart of healthcare finance such as inflation,  the implications of demographic shifts on the sector, and more, and how these issues are impacting hospital and health systems nationwide. 

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February 27, 2024 32 mins

On this episode of Healthy Outcomes, our host Mark Ross interviews Margaret Johnson, senior director and the senior living sector lead at Fitch Ratings, an international credit rating agency. Together, Mark and Margaret discuss various issues related to Life Plan Communities, the US Not-for-Profit Life Plan Communities Outlook Report for 2024, what drives Fitch’s rating process, and more. 

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On this episode of Healthy Outcomes, our host Mark Ross interviews Baker Tilly’s leader of diversity, inclusion and belonging, Shane Lloyd. Together, Mark and Shane discuss the importance of diversity, equity and inclusion (DEI) in the healthcare sector and ways organizations can successfully implement DEI strategies.  

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November 28, 2023 36 mins

On this episode of Healthy Outcomes, our host Mark Ross interviews Beverly Asper, a director in Baker Tilly’s senior services consulting practice. Together, they discuss affiliation activity in the senior services sector and the reasonings why not-for-profit organizations look to merge, acquire and/or affiliate with other candidates.  

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On this episode of Healthy Outcomes, our host Mark Ross interviews Jack Dwyer, owner and Chairman of the Board of Capital Funding Group, a leader in the healthcare and multifamily financing industry, providing creative and holistic solutions for facilities nationwide, with a focus on long-term care and assisted living. Together, they discuss various healthcare and healthcare financing related topics, as well as the work that Jack a...

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On this episode of Healthy Outcomes, our host Mark Ross interviews Baker Tilly’s Heather Herc, director, and Brad Gummig, senior manager. Together, they discuss the importance of data in healthcare and how healthcare leaders can utilize it to drive data-driven decision making.

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On this episode of Healthy Outcomes, our host Mark Ross interviews Baker Tilly’s Keith Hutcheson, Partner, and Brian Restivo, Director in Baker Tilly’s acute care reimbursement practice. Together, they discuss the final rule issued by the Centers for Medicare & Medicaid Services (CMS) for the federal fiscal year (FY) 2024 related to the hospital inpatient prospective payment system (IPPS) which will become effective Oct. 1, 2023. I...

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On this episode of Healthy Outcomes, our host Mark Ross interviews Stephanie Dorwart, CEO of ALTIUS Healthcare Consulting Group. Together, Mark and Stephanie talk about leadership development, organizational structure, workforce optimization and the influence of technology in healthcare organizations.  

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On this episode of Healthy Outcomes, our host Mark Ross interviews Francesca Muterspaw, CEO of Simple Solution Consulting. Together, they discuss home and community-based services (HCBS) and what healthcare organizations need to know about home and community-based services. 

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