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One of the toughest conversations you’ll have as a leader is terminating an employee. Whether you’re dealing with someone who’s struggling or changes in your business, getting this process right is make-or-break. One wrong move could land you in legal hot water or send your team's morale into a nosedive.
So, how do you know when it’s the right time to let someone go?
How can you have these hard conversations with honesty and fairness?
And what steps can you take to make sure the process is clear, respectful, human-centered, and professional?
My guest today is Jill Shroyer who has over two decades of HR experience and is the CEO & Lead Consultant of Expedition HR which specializes in helping businesses navigate tough workplace conversations without feeling like a jerk!
Expedition HR offers on-demand, on-call expert HR and tough workplace conversation support and guidance through the Expedition HR Subscription (like having a VP of HR on-call), HR Jumpstart (foundational HR training) and Leadership and AllEmployee Training (signature training is called Navigating Tough Conversations). Expedition HR CEO & Lead Consultant, Jill Shroyer, has over two decades of HR experience and is a published author of the book, Conquer Sticky Situations: A Fresh and Empowering Approach to Tough Talks at Work and in Life.
Jill is also a published author of the book, Conquer Sticky Situations: A Fresh and Empowering Approach to Tough Talks at Work and in Life.
We discuss: (timestamps)
02:48 - Differences between layoffs and performance terminations
06:10 - How to handle termination for poor performance
13:54 - Is the problem with your new hire or the hiring process?
19:25 - Differences in terminating new hires vs. long-term staff
21:29 - What does effective documentation really look like?
27:09 - Setting clear expectations during onboarding
28:40 - When should you offer severance (USA)
32:49 - Handling high-risk terminations
35:22 - How often do worst-case scenarios actually happen?
37:56 - Scripts for difficult terminations and handling emotions
43:56 - Tips for firing a family member in a family business
46:20 - Actionable step to take to handle terminations effectively
Resources:
Jill Shroyer, CEO & Founder, Expedition HR
https://www.expeditionhr.com/
LinkedIn:
https://www.linkedin.com/in/jill-shroyer-phr-32657411
Facebook:
https://www.facebook.com/ExpeditionHRUtah/
Kathy Svetina, Fractional CFO:
https://www.newcastlefinance.us/
Blog post | Best Practices for Employee Terminations
https://www.newcastlefinance.us/listen/best-practices-for-employee-termi
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