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Change is part and parcel of running a growing business.
But with change comes resistance, disrupting operations and creating hurdles that can strain your workload and more importantly, your finances.
So what can you do to manage change effectively?
Are there specific steps to take that will guarantee a smooth transition?
And most importantly, how do you get your team to embrace change positively?
In this episode, Ursula Jorch discusses the essential elements of change management and shares her insights on how you can lead your growing business successfully through these transformational times.
Ursula Jorch is a business coach, speaker, and founder of Work Alchemy. She helps women leaders transform their businesses into profitable agents for change, create global impact, and become recognized as a powerful force for good.
We discuss: (timestamps)
02:18 - What is Change management?
03:32 - Why small businesses struggle with change management
05:37 - Common challenges faced by leaders and clients when managing change
08:59 - Transitioning from being an operational owner to delegating responsibilities
13:23 - The difference between formal and informal communications in change management
14:55 - Empowering managers to influence informal conversations positively
16:55 - KPIs to track successful change management implementation
18:58 - Specific KPIs in a real-world change management scenario
21:38 - Handling challenges in sales organizations during change
23:54 - Dealing with negative and positive informal communication
26:22 - Professionalizing the workforce and addressing reactive behavior in small businesses
30:04 - Recognizing signs that employees have embraced change effectively
31:28 - Actionable tips for easing the pain of change for employees
Resources:
Ursula Jorch, MSc, MEd, Business Coach, Speaker, and Podcast Host, Work Alchemy
http://workalchemy.com/
LinkedIn
https://www.linkedin.com/in/ursula-jorch-6a228
Facebook
https://www.facebook.com/WorkAlchemy
Twitter
https://twitter.com/ursulajorch
Instagram
https://www.instagram.com/ursula.jorch/
Podcast | Work Alchemy: The Impact Interviews - https://podcasts.apple.com/us/podcast/work-alchemy-the-impact-interviews/id1035446203
Kathy Svetina, Fractional CFO:
https://www.newcastlefinance.us/
Blog post | How Effective Change Management Drives Business Success
https://www.newcastlefinance.us/listen/how-effective-change-managment-drives-business-success/
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