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Struggling with poor performance in your business? Whether it's employees always running late, missing deadlines, or failing to meet expectations, it’s stressful and will eventually affect your bottom line.
So, what's causing all the chaos? Is it a communication breakdown? Are there gaps in your onboarding processes? Or are your leaders not stepping up?
Discovering the root causes of poor performance is key to implementing meaningful changes.
But how do you identify and address these challenges?
And what are the steps you need to take to foster a culture of success in your business?
In this episode, Barbara Mason shares her insights on how to identify poor performance and what you need to do to turn it around to protect your growing business.
Barbara Mason is a renowned career coach and HR insider with a passion for helping develop career-oriented teams that will help your business’s growth and workplace culture. She has a remarkable track record in positioning professionals and CEOs for significant business and career growth.
We discuss: (timestamps)
01:50 - Reasons for poor performance in business
04:09 - Employee accountability for performance improvement
06:40 - Addressing the causes of poor performance
08:58 - Managing excuses and repeated performance issues
11:21 - Importance of documentation in performance management
13:17 - Established processes for handling poor performance
15:36 - Dealing with performance issues when there are no clear expectations
17:39 - The impact of hiring and onboarding processes on performance
23:29: - Avoiding micromanagement in improving performance
25:45 - How poor performance affects finances
26:13 - Financial challenges vs performance management
28:48 - Actionable steps to take when addressing an employee performance issue
Resources:
Barbara Mason, CEO, Career Pathways Consulting
https://careerpathwaysconsulting.com/
LinkedIn:
https://www.linkedin.com/company/careerpathwaysconsulting/
Instagram:
https://www.instagram.com/yourhrinsider/
Facebook:
https://www.facebook.com/careerpathwaysconsulting
Twitter:
https://twitter.com/careerpathways7
Kathy Svetina, Fractional CFO:
https://www.newcastlefinance.us/
Blog post | Overcoming Employee Performance Issues
https://www.newcastlefinance.us/listen/overcoming-employee-performance-issues/
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