061 • Storytime: Why I Said "No" to The Bride at Her Mehndi Party

Are you a people-pleaser who struggles with setting boundaries with your clients? If you do not set boundaries, you are at risk of being taken advantage of in ways that can cause your business to suffer. If you are struggling with saying no, listen to this personal story experienced by host Chelsea Stevenson. In today’s episode, Chelsea discusses the importance of setting boundaries and sticking to them.

Chelsea shares a story where multiple balls were dropped during the intake process, leaving the client with unrealistic expectations that Chelsea was unable to deliver. After being given the wrong address to the event, Chelsea was already off to the wrong start. Once at the venue, the client was requesting things that were outside of their signed contract. Rather than giving in, Chelsea stood her ground. At the end of the day, Chelsea and her client were able to come to a compromise that worked for everyone. But had Chelsea not stood up for herself, her business and mental health certainly would have suffered.

Tune into this week’s episode of Hennapreneur to learn the importance of boundaries and when to say no to a client so you can protect yourself and your business from unnecessary stress.

Quotes

• “You want to make sure that your time and your money are being protected in the event that things come up.” (6:50-6:56)

• “Someone dropped the ball. Who that is, I don't know. Ultimately, I was hired and told to arrive at a specific time at a specific location, and I did that.  But whoever was responsible for making sure that was the correct venue, didn't do that.” (10:33-10:50)

• “The bride came over with some photos of full bridal henna that she was also expecting to get done at this event, and I had to let her know this was not included in our contract.” (13:11-13:28)

• “Sometimes you have instances where you have a client whose expectation is not aligned with reality.” (14:35-14:41)

• “It is okay for us to say no. Boundaries are so important and boundaries exist even in the context of how we engage our clients when we're working with them.” (17:54-18:03)

• “If there's a change in expectation and or in the service that you're rendering, and that's going to require that you be compensated more, get your money first before you render that service.” (22:25-22:35)

• “It's always appropriate for you to advocate for your business. It’s always appropriate for you to advocate for the needs that you have in order for you to be able to service your clients at the best capacity and in the ways that make you feel really good and proud of your work.” (23:06-23:18)

Links

Hennapreneur Community (Facebook Group): https://www.hennapreneur.com/community

Hennapreneur Website: https://www.hennapreneur.com

Hennapreneur Facebook: https://www.facebook.com/hennapreneur

Hennapreneur Instagram: https://www.instagram.com/hennapreneur.official

Hennapreneur YouTube: https://www.youtube.com/hennapreneur

Watch the 5 Biggest Mistakes New Henna Artists Make (And How You Can Avoid Them!) Training: https://www.hennapreneur.com/biggestmistakes

Download Chelsea’s Fool-Proof Natural Henna Recipe: https://www.hennapreneur.com/hennarecipe