Minnesota State System shared services model supports fiscal resiliency by improving processes, efficiencies and service

Minnesota State Colleges and Universities’ (Minnesota State) Vice Chancellor of Human Resources, Eric Davis, and Baker Tilly’s Christine Smith and Carla Hirsch explore how adopting a shared services model is setting up the institution for financial and operational success. In the tenth episode of Higher Ed Advisor’s fiscal resiliency podcast series, we learn how Minnesota State’s model serves as a change agent for the system and has helped improve student service, boost efficiency, create greater consistency in work practices and reduce costs in a constantly changing environment due to the pandemic. Listen to the podcast as we highlight secrets to overcoming challenges, capitalize on opportunities and harness the value of using data to drive decisions through a shared service model. 

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